Category: Critical infrastructure

International Electrotechnical Commission

Acronym: IEC

Established: 1906

Address: 3 rue de Varembé, 1211 Geneva 20 , Switzerland

Website: https://www.iec.ch/

Stakeholder group: International and regional organisations

The IEC is the world leader in the preparation and publication of international standards for all electrical, electronic, and related technologies. A global, not-for-profit membership organisation, the IEC provides a neutral and independent institutional framework to over 170 countries, coordinating the work of more than 20,000 experts. We administer four IEC Conformity Assessment Systems, which represent the largest working multilateral agreement based on one-time testing of products globally. The members of each system certify that devices, systems, installations, services, and people perform as required.

IEC International Standards represent a global consensus of state-of-the-art know-how and expertise. Together with conformity assessment, they are foundational for international trade.

IEC Standards incorporate the needs of many stakeholders in every participating country and form the basis for testing and certification. Every member country, and all its stakeholders represented through the IEC National Committees has one vote and a say in what goes into an IEC International Standard.

Our work is used in the verification of the safety, performance, and interoperability of electric and electronic devices and systems such as mobile phones, refrigerators, office and medical equipment, or electricity generation. It also helps accelerate digitisation, arteficial inteligence (AI), or virtual reality applications; protects information technology (IT) and critical infrastructure systems from cyberattacks, and increases the safety of people and the environment.

 

Digital activities 

The IEC works to ensure that its activities have a global reach in order to meet all the challenges of digital transformation worldwide. The organisation covers an array of digital policy issues.

 

Digital policy issues

Artificial intelligence and the internet of things

AI applications are driving digital transformation across a diverse range of industries, including energy, healthcare, smart manufacturing, transport, and other strategic sectors that rely on IEC Standards and Conformity Assessment Systems. AI technologies allow insights and analytics that go far beyond the capabilities of legacy analytic systems.

For example, digital transformation of the grid is enabling increased automation, making it more efficient and able to integrate fluctuating renewable energy sources seamlessly. IEC Standards pave the way for the use of a variety of digital technologies relating to smart energy. They deal with issues such as the integration of renewable energies within the electrical network but also increased automatisation.

The IEC’s work in the area of AI takes a three-pronged approach. IEC experts focus on sector-specific needs (vertical standards) and conformity assessment, while the joint IEC and International Organization for Standardization (ISO) technical committee on AI, JTC1/SC 42, brings together technology experts, as well as ethicists, lawyers, social scientists, and others to develop generic and foundational standards (horizontal standards).

In addition, IEC Safety Standards are an essential element of the framework for AI applications in power utilities and smart manufacturing. IEC Conformity Assessment Systems complete the process by ensuring that the standards are properly implemented.

SC 42 addresses some of the concerns about the use and application of AI technologies. For example, data quality standards for ML and analytics are crucial for helping to ensure that applied technologies produce useful insights and eliminate faulty features.

Governance standards in AI and the business process framework for big data analytics address how the technologies can be governed and overseen from a management perspective. International standards in the areas of trustworthiness, ethics, and societal concerns will ensure responsible deployment.

The joint IEC and ISO technical committee also develop foundational standards for the IoT. Among other things, SC 41 standards promote interoperability, as well as architecture and a common vocabulary for the IoT.

 

Hardware

The IEC develops standards for many of the technologies that support digital transformation. Sensors, cloud, and edge computing are examples.

Advances in data acquisition systems are driving the growth of big data and AI use-cases. The IEC prepares standards relating to semiconductor devices, including sensors.

Sensors can be certified under the IEC Quality Assessment System for Electronic Components (IECQ), one of the four IEC Conformity Assessment Systems.

Cloud computing and its technologies have also supported the increase of AI applications. The joint IEC and ISO technical committee prepares standards for cloud computing including distributed platforms and edge devices, which are situated close to users and data collection points. The publications cover key requirements relating to data storage and recovery.

 

Building trust

International Standards play an important role in increasing trust in AI and help support public and private decision-making, not least because they are developed by a broad range of stakeholders. This helps to ensure that the IEC’s work strikes the right balance between the desire to deploy AI and other new technologies rapidly and the need to study their ethical implications.

The IEC has been working with a wide range of international, regional, and national organisations to develop new ways to bring stakeholders together to address the challenges of AI. These include the Swiss Federal Department of Foreign Affairs (FDFA) and the standards development organisations, ISO, and the International Telecommunication Union (ITU).

More than 500 participants followed the AI with Trust conference, in-person and online, to hear different stakeholder perspectives on the interplay between legislation, standards and conformity assessment. They followed use-case sessions on healthcare, sensor technology, and collaborative robots, and heard distinguished experts exchange ideas on how they could interoperate more efficiently to build trust in AI. The conference in Geneva was the first milestone of the AI with Trust initiative.

The IEC is also a founding member of the Open Community for Ethics in Autonomous and Intelligent Systems (OCEANIS). OCEANIS brings together standardisation organisations from around the world to enhance awareness of the role of standards in facilitating innovation and addressing issues related to ethics and values.

Read more

– e-tech

IEC and ISO Work on Artificial Intelligence

AI for the Last Mile

Computational Approaches for AI Systems

–  IEC Blog

Artificial Intelligence

–  Video

Ian Oppermann (AI with Trust)

AI with Trust conference interviews AI Governance

 

Network security and critical infrastructure

The IEC develops cybersecurity standards and conformity assessments for both IT and operational technology (OT). One of the biggest challenges today is that cybersecurity is often understood only in terms of IT, which leaves critical infrastructure, such as power utilities, transport systems, manufacturing plants and hospitals, vulnerable to cyberattacks.

Cyberattacks on IT and OT systems often have different consequences. The effects of cyberattacks on IT are generally economic, while cyberattacks on critical infrastructure can impact the environment, damage equipment, or even threaten public health and lives.

When implementing a cybersecurity strategy, it is essential to take the different priorities of cyber-physical and IT systems into account. The IEC provides relevant and specific guidance via two of the world’s best-known cybersecurity standards: IEC 62443 for cyber-physical systems and ISO/IEC 27001  for IT systems.

Both take a risk-based approach to cybersecurity, which is based on the concept that it is neither efficient nor sustainable to try to protect all assets in equal measure. Instead, users must identify what is most valuable and requires the greatest protection and identify vulnerabilities.

Conformity assessment provides further security by ensuring that the standards are implemented correctly: IECEE certification for IEC 62443 and IECQ for ISO/IEC 27001.

ISO/IEC 27001 for IT

IT security focuses in equal measure on protecting the confidentiality, integrity, and availability of data – the so-called CIA triad. Confidentiality is of paramount importance and information security management systems, such as the one described in ISO/IEC 27001, are designed to protect sensitive data, such as personally identifiable information (PII), intellectual property (IP), or credit card numbers, for example.

Implementing the information security management system (ISMS) described in ISO/IEC 27001 means embedding information security continuity in business continuity management systems. Organisations are shown how to plan and monitor the use of resources to identify attacks earlier and take steps more quickly to mitigate the initial impact.

IEC 62443 for OT

In cyber-physical systems, where IT and OT converge, the goal is to protect safety, integrity, availability, and confidentiality (SIAC). Industrial control and automation systems (ICAS) run in a loop to check continually that everything is functioning correctly.

The IEC 62443 series was developed because IT cybersecurity measures are not always appropriate for ICAS. ICAS are found in an ever-expanding range of domains and industries, including critical infrastructure, such as energy generation, water management, and the healthcare sector.

ICAS must run continuously to check that each component in an operational system is functioning correctly. Compared to IT systems, they have different performance and availability requirements and equipment lifetime.

Conformity assessment: IECEE

Many organisations are applying for the IEC System of Conformity Assessment Schemes for Electrotechnical Equipment and Components (IECEE) conformity assessment certification to verify that the requirements of IEC 62443 have been met.

IECEE provides a framework for assessments in line with IEC 62443, which specifies requirements for security capabilities, whether technical (security mechanisms) or process (human procedures) related. Successful recipients receive the IECEE industrial cybersecurity capability certificate of conformity.

Conformity assessment: IECQ

While certification to ISO/IEC 27001 has existed since the standard was published in 2013, it is only in recent years that the IEC Quality Assessment System for Electronic Components (IECQ), has set up a true single standardised way of assessing and certifying an ISMS to ISO/IEC 27001.

International standards such as IEC 62443 and ISO/IEC 27001 are based on industry best practices and reached by consensus. Conformity assessment confirms that they have been implemented correctly to ensure a safe and secure digital society.

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World Intellectual Property Organization

Acronym: WIPO

Established: 1967

Address: Chemin des Colombettes 34, 1211 Geneva 20, Switzerland

Website: https://www.wipo.int/

Stakeholder group: International and regional organisations

WIPO is a UN agency functioning as the global forum for intellectual property (IP) related services (patents, copyright, trademarks, and designs), policy, information, and cooperation. The organisation was established in 1967. It currently has 193 member states and over 200 observers representing non-governmental organisations (NGOs) and intergovernmental organisations. WIPO leads the development of a balanced and effective global IP ecosystem to promote innovation and creativity for a better and more sustainable future.

Digital activities

WIPO runs several online registration systems for patents and trademarks. There are also numerous databases available for use by stakeholders on the same subjects.

Digital policy issues

Frontier technologies including artificial intelligence

WIPO pays particular attention to the interplay between frontier technologies including artificial intelligence (AI) and IP.

The WIPO Conversation on IP and Frontier Technologies provides an open, inclusive forum to engage with and facilitate discussion and knowledge-building among the widest possible set of stakeholders. It leads the global discourse on the impact of frontier technologies on IP, in this fast-moving, complex space. Each year, WIPO usually holds two sessions of the Conversation covering both the uses and applications of frontier technologies to assist IP Offices and IP owners as well as more conceptual policy-based discussions to ensure that the IP systems continue to foster innovation. The five sessions of the WIPO Conversation to date have focused on AI, data, and frontier technologies in IP administration.

WIPO has prepared a paper exploring the (potential) impact of AI on IP policies in areas such as copyright and related rights, patents, trademarks, designs, and overall IP administration. It also maintains an AI and IP strategy clearing house, which collates government instruments (strategies, regulations, etc.) that are relevant to AI, data, and IP.

WIPO is also developing and deploying AI solutions in the context of various activities; relevant examples are WIPO Translate and the WIPO Brand Image Search, which use AI for automated translation and image recognition. The WIPO Index of AI Initiatives in IP Offices seeks to foster information sharing and collaboration between national IP Offices working on similar projects.

Alternative dispute resolution and critical internet resources

WIPO’sactivitiesregarding the Domain Name System(DNS) revolve around the protection of trademarks and related rights in the context of domain names. It developed the Uniform Domain-Name Dispute-Resolution Policy (UDRP) with the Internet Corporation for Assigned Names and Numbers (ICANN). Under this policy, WIPO’s Arbitration and Mediation Center provides dispute resolution services for second-level domain name registrations under generic top-level domains (gTLDs) to which the UDPR applies. The Center also administers disputes under specific policies adopted by some gTLD registries (e.g. .aero, .asia, .travel). In addition, it offers domain name dispute resolution services for over 70 country code top-level domains (ccTLDs). WIPO has developed a ccTLD Program to provide advice to many ccTLD registries on the establishment of dispute resolution procedures. It also contributes to the work carried out within the framework of ICANN in regard to the strengthening of existing trademark rights protection mechanisms or the development of new such mechanisms.

Intellectual property rights

Trademarks

WIPO has long been involved in issues related to the protection of trademarks in the context of the DNS. The first phase of the WIPO Internet Domain Name Process, carried out in 1991, explored trademark abuse in second-level domain names, and led to the adoption, by ICANN, of the UDRP. WIPO has also contributed to the development of several trademark rights protection mechanisms applicable to gTLDs (such as legal rights objections, the Trademark Clearinghouse, and the uniform rapid suspension system). The WIPO Arbitration and Mediation Center administers trademark-related dispute resolution cases for several gTLDs and ccTLDs.

Copyright

WIPO is actively contributing to international discussions on the opportunities offered by copyright in the digital environment, especially to developing economies, small and medium enterprises  (SMEs) and women entrepreneurs. The organisation administers the Internet Treaties and the Beijing Treaty, which clarify that existing copyright and related rights apply on the internet, and introduce new online rights, while also establishing international norms aimed at preventing unauthorised access to and use of creative works on the internet or other digital networks. The WIPO Accessible Books Consortium furthers the practical implementation of the Marrakesh Treaty to increase the number of books available worldwide in accessible digital formats. WIPO member states are considering topics related to copyright in the digital environment at the multilateral level. WIPO also carries out research and organises seminars and other meetings on aspects concerning challenges and possible solutions for taking advantage of the opportunities offered by copyright and related rights in the digital era.

Liability of intermediaries

Given WIPO’s concerns  regarding  the  protection of copyright and related rights on the internet, the organisation is exploring issues related to the roles and responsibilities of internet intermediaries when it comes to online copyright infringements. The organisation carries out or commissions research and publishes studies on the relationship between copyright and internet intermediaries (such as comparative analyses of national approaches to the liability of Internet intermediaries), and organises events (seminars, workshops, sessions at the World Summit on the Information Society (WSIS) Forum and Internet Governance Forum (IGF) meetings, etc.) aimed at facilitating multistakeholder discussions on the potential liability of internet intermediaries concerning copyright infringements.

  • Comparative analysis of national approaches of the liability of the internet intermediaries (I and II).

Sustainable development

WIPO is of the view that IP is a critical incentive for innovation and creativity, and, as such, a key to the success of the sustainable development goals (SDGs). The organisation works to enable member states to use the IP system to drive the innovation, competitiveness, and creativity needed to achieve the SDGs. It does so, for instance, through supporting countries in their efforts to build an innovative IP ecosystem, providing legislative advice on updating national IP laws, and supporting judiciary systems in keeping up with technological innovation. WIPO’s contribution to the implementation of the Agenda 2030 is guided by its Development Agenda.

Climate change

WIPO’s Global Challenges programme brings together various stakeholders to explore issues related to green technologies and the environment. For instance, it hosts WIPO GREEN, a multistakeholder platform aimed to promote innovation and diffusion of green technologies, and it provides analysis of relevant IP issues to facilitate international policy dialogue. The WIPO GREEN platform includes a digital database of more than 120,000 green technologies in sectors such as energy, water and transportation. In 2022, WIPO launched the Green Technology Book, a major digital publication to showcase concrete solutions related to climate change adaptation. The report will be fully integrated with the WIPO GREEN database, allowing for continuous additions by technology providers.

Digital tools

Some examples of the digital tools WIPO uses in relation to its services:

  • WIPO Online Case Administration Tools, including WIPO eADR (allowing parties in a dispute, mediators, arbitrators, and experts in a WIPO case to securely submit communications electronically into an online docket) and online facilities for meetings and hearings as part of WIPO cases.
  • WIPO GREEN – online marketplace for sustainable technologies.
  • WIPO Match – platform that matches seekers of specific IP-related development needs with potential providers offering resources.
  • WIPO Alert – platform to upload information on entities that infringed copyright at national level.
  • Madrid e-services – online tools and resources.
  • Electronic Forum – enables the electronic distribution and submission by email of comments concerning preliminary draft working documents and draft reports.
  • WIPO Academy – also includes an eLearning Centre.
  • WIPO Connect – enables collective management of copyright and related rights at local and central levels.
  • ABC Global Book Service – on-line catalogue that allows participating libraries for the blind and organisations serving people who are print disabled to obtain accessible content.
  • WIPO Knowledge Centre – hosts virtual exhibitions. Recent subjects have included geographical indications, and AI.

Social media channels

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Podcast @https://www.wipo.int/podcasts/en/

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International Organization for Standardization

Acronym: ISO

Established: 1947

Address: Chemin de Blandonnet 8, 1214 Vernier, Geneva, Switzerland

Website: https://www.iso.org/iso/home.html

Stakeholder group: International and regional organisations

ISO is an international non-governmental organisation (NGO) composed of 165 national standard-setting bodies that are either part of governmental institutions or mandated by their respective governments. Each national standard-setting body therefore represents a member state. After receiving a request from a consumer group or an industry association, ISO convenes an expert group tasked with creating a particular standard through a consensus process. ISO develops international standards across a wide range of industries, including technology, food, and healthcare, to ensure that products and services are safe, reliable, of good quality, and ultimately, facilitate international trade. As such, it acts between the public and the private sector. To date, ISO has published more than 22,000 standards.

Digital activities

A large number of the international standards and related documents developed by ISO are related to information and communications technologies (ICTs), such as the Open Systems Interconnection (OSI) created in 1983; it established a universal reference model for communication protocols. The organisation is also active in the field of emerging technologies including blockchain, the internet of things (IoT), and artificial intelligence (AI).

The standards are developed by various technical committees dedicated to specific areas including information security, cybersecurity, privacy protection, AI, and intelligent transport systems. ISO contributes to all of the sustainable development goals (SDGs). Here you can see the number of ISO standards that apply to each SDG.

Digital policy issues

Artificial intelligence

The joint technical committee of ISO and the International Electrotechnical Commission (IEC) for AI is known as ISO/ IEC JTC1/SC 42 and is responsible for the development of standards in this area. To date, it has published one standard specifically pertaining to AI with 18 others in development.

ISO/IEC TR 24028 provides an overview of trustworthiness in AI systems, detailing the associated threats and risks and addresses approaches on availability, resiliency, reliability, accuracy, safety, security, and privacy. The standards under development include those that cover concepts and terminology for AI (ISO/IEC 22989), bias in AI systems and AI-aided decision-making (ISO/IEC TR 24027), AI risk management (ISO/IEC 23894), a framework for AI systems using machine learning (ML) (ISO/IEC 23053), and the assessment of ML classification performance (ISO/IEC TS 4213).

Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Cloud computing

ISO and the International Electrotechnical Commission (IEC) also have a joint committee for standards related to cloud computing, which currently has 19 published standards and a further 7 in development.

Of those published, two standards of note include ISO/ IEC 19086-1, which provides an overview, foundational concepts, and definitions for a cloud computing service level agreement framework, and ISO/IEC 17789, which specifies the cloud computing reference architecture.

Standards under development include those on health informatics (ISO/TR 21332.2); the audit of cloud services (ISO/IEC 22123-2.2); and data flow, categories, and use (ISO/IEC 19 944 -1). Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Internet of things

Recognising the ongoing developments in the field of IoT, ISO has a number of dedicated standards both published and in development, including those for intelligent transport systems (ISO 19079), future networks for IoT (ISO/IEC TR 29181-9), unique identification for IoT (ISO/ IEC 29161), Internet of Media Things (ISO/IEC 23093-3), trust-worthiness of IoT (IS O/IEC 30149), and industrial IoT systems (ISO/IEC 30162). IoT security is addressed in standards such as ISO/IEC 27001 and ISO/IEC 27002, which provide a common language for governance, risk, and compliance issues related to information security.

In addition, there are seven standards under development, some of which provide a methodology for the trustworthiness of an IoT system or service (ISO/IEC 30147), a trustworthiness framework (ISO/IEC 30149), the requirements of an IoT data exchange platform for various IoT services (ISO/IEC 30161), and a real-time IoT framework (ISO/IEC 30165). Up-to-date information on the ISO and IEC joint technical committee for IoT (e.g. scope, programme of work, contact details) can be found on the committee page.

Telecommunication infrastructure

ISO’s standardisation work in the field of telecommunications infrastructure covers areas such as planning and installation of networks (e.g. ISO/IEC 14763-2 and ISO/IEC TR 14763-2-1), corporate telecommunication networks (e.g. ISO/IEC 17343), local and metropolitan area networks (e.g. ISO/IEC/IEEE 8802-A), private integrated telecommunications networks (e.g.   ISO/ IEC TR 14475), and wireless networks. Next-generation networks – packet-based public networks able to provide telecommunications services and make use of multiple quality of service enabled transport technology – are equally covered (e.g. ISO/IEC TR 26905).

ISO also has standards for the so-called future networks, which are intended to provide futuristic capabilities and services beyond the limitations of current networks, including the internet.

Up-to-date information on the joint ISO and IEC technical committee that develops these standards (e.g. scope, programme of work, contact details) can be found on the committee page.

Blockchain

ISO has published three standards on blockchain and distributed ledger technologies: ISO/TR 23455 gives an overview of smart contracts in blockchain and distributed ledger technologies, ISO/TR 23244 tackles privacy and personally identifiable information protection, and ISO 22739 covers fundamental blockchain terminology respectively.

ISO also has a further ten standards on blockchain in development. These include those related to security risks, threats, and vulnerabilities (ISO/TR 23245.2); security management of digital asset custodians (ISO/TR 23576); taxonomy and ontology (ISO/TS 23258); legally- binding smart contracts (ISO/TS 23259); and guidelines for governance (ISO/TS 23635).

Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Emerging technologies

ISO develops standards in the area of emerging technologies. Perhaps the largest number of standards in this area are those related to robotics. ISO has more than 40 different standards either published or in development that cover issues such as collaborative robots (e.g. ISO/TS 15066), safety requirements for industrial robots (e.g. ISO 10218-2), and personal care robots (e.g. ISO 13482).

Autonomous or so-called intelligent transport systems (ITS) standards are developed by ISO’s ITS Technical Committee and include those for forward vehicle collision warning systems (ISO 15623) and secure connections between trusted devices (ISO/TS 21185).

Standards are also being developed to address the use of virtual reality in learning, education, and training (e.g. ISO/ IEC 23843) and the display device interface for augmented reality (ISO/IEC 23763).

Encryption

As more and more information (including sensitive personal data) is stored, transmitted, and processed online, the security, integrity, and confidentiality of such information become increasingly important. To this end, ISO has a number of standards for the encryption of data. For example, ISO/IEC 18033-1, currently under development, addresses the nature of encryption and describes certain general aspects of its use and properties. Other standards include ISO/IEC 19772, which covers authenticated encryption; ISO/IEC 18033-3, which specifies encryption systems (ciphers) for the purpose of data confidentiality; and ISO 19092, which allows for the encryption of biometric data used for authentication of individuals in financial services for confidentiality or other reasons.

ISO also has standards that focus on identity-based ciphers, symmetric and asymmetric encryption, public key infrastructure, and many more related areas.

Data governance

Big data is another area of ISO standardisation, and around 80% of related standards are developed by the ISO/IEC AI committee. The terminology for big-data-related standards is outlined in ISO/IEC 20546, while ISO/ IEC 20547-3 covers big data reference architecture. ISO/IEC TR 20547-2 provides examples of big data use cases with application domains and technical considerations. ISO/IEC TR 20547-5 details a roadmap of existing and future standards in this area. A further eight standards are in development and include those for big data security and privacy (ISO/IEC 27045), terminology used in big data within the scope of predictive analytics (ISO 3534-5), and data science life cycle (ISO/TR 23347).

Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Digital identities

Digital signatures that validate digital identities help to ensure the integrity of data and the authenticity of particulars in online transactions. This, therefore, contributes to the security of online applications and services. Standards to support this technology cover elements such as anonymous digital signatures (e.g. ISO/IEC 20008-1 and ISO/IEC 20008-2); digital signatures for healthcare documents (e.g. ISO 17090-4 and ISO 17090-5); and blind digital signatures, which is where the content of the message to be signed is disguised, used in contexts where, for example, anonymity is required. Examples of such standards are ISO 18370-1 and ISO/IEC 18370-2.

Privacy and data protection

Privacy and data protection in the context of ICTs is another area covered by ISO’s standardisation activities. One example is ISO/IEC 29101, which describes a privacy architecture framework. Others include those for privacy-enhancing protocols and services for identification cards (ISO/IEC 19286); privacy protection requirements pertaining to learning, education, and training systems employing information technologies (ISO/IEC 29187-1); privacy aspects in the context of intelligent transport systems (ISO/TR 12859); and security and privacy requirements for health informatics (ISO/TS 14441).

ISO has developed an online browsing platform that provides up-to-date information on ISO standards, graphical symbols, publications, and terms and definitions.

Future of meetings

ISO’s meetings take place face-to-face, hybrid, or virtually. This is reflected in the ISO meeting calendar. ISO’s governance groups are also meeting face-to-face, hybrid, or virtually.

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United Nations International Computing Centre

Acronym: UNICC

Address: Palais des Nations 1211 Geneva 10. Switzerland

Website: https://unicc.org/

Stakeholder group: International and regional organisations

The United Nations International Computing Centre (UNICC) is a specialized entity whose role is to provide digital tools and solutions to the UN family.

UNICC is currently positioned as the preferred operational and shared services centre of excellence for the UN system. UNICC is committed to delivering reliable digital services driven by best practices, offering world-class technology, state-of-the-art infrastructure, and a system-wide cross-domain experience of knowledge and data, enabling its Clients and Partners Organizations to achieve their Sustainable Development Goal (SDG) mandate through accelerated digital delivery.

UNICC’s portfolio covers more than 80 Client and Partner Organizations subscribe to UNICC’s 50 trusted services and digital solutions, offered from 5 strategic operation locations worldwide (Geneva, New York, Valencia, Rome, and Brindisi). UNICC is a full cost-recovery organization.

Digital Activities 

UNICC provides core digital business services to United Nations Agencies and related international organizations, including client services, support for innovative technologies, information security, data and analytics, software as a service and cloud integration services, infrastructure and platform services including network service, enterprise backup, ERP, web hosting and enterprise collaboration platforms. UNICC offers cost savings, business efficiencies, and volume discounts based on the scale of its engagements. UNICC operates on a full cost recovery basis, with surplus funds being refunded at the end of projects or initiatives. These services are designed to protect organizational assets, intellectual property, sensitive data, and reputation, and leverage the shared expertise of the umbrella of UN organizations and are adaptable to Client needs.

2020 brought forward new challenges and no one in the UN system could have predicted the transformation process initiated by the COVID-19 pandemic. However, UNICC was well prepared as it had strengthened its digital resiliency and moved core functions to the cloud in 2019. This made working-from-home a technologically effortless process. At the same time, UNICC was able to swiftly react to the requirements of its partners and clients, assisting them with digital solutions and technological tools that facilitated their mandate and mission of delivering SDG-related solutions through digital tools

Note: The specificities of the UNICC’s work as a service provider for the UN system are reflected in the coverage of their digital activities in the Geneva Digital Atlas. The UNICC is affected by digital policies on data, cybersecurity, and blockchain, but it does not operate in the policy space where these issues are negotiated and governed by diplomats, tech community, and other stakeholders.

Digital policy issues

Response to COVID-19 and Digital Solutions 
UNICC has responded in an agile way to the COVID-19 pandemic by supporting teleworking and virtual conferencing mainly by its: For more information, please visit the UNICC website.
Cybersecurity 

UNICC offers highly valued services in information security and monitoring, protecting its clients’ assets from digital threats through proactive monitoring. The COVID-19 pandemic strengthened the fact that a proper Information Security Management System (ISMS) framework mitigates: risk of exposure of an organisation to a high risk of negative reputational impact, loss of valuable information, and exposure to malicious acts, as well as sophisticated and complex cyber-attacks. Institutions without an identified individual (or group) responsible for overall information security are susceptible to exposure, attacks, and financial damage, as well as an unquantifiable loss of information.

With this purpose in mind and in order to assist its staff, and in particular its partners and clients to continue delivering their activities mandated by their Member States, UNICC organised an awareness event to support UN and affiliated organisations to raise awareness about the importance of cybersecurity, information protection, and data privacy within the UN system. Its foundational idea continues to be ‘how to stay secure in a digital environment’.

Blockchain and biometrics 

Emphasising emerging and frontier technologies, UNICC has partnered with the UN Joint Staff Pension Fund (UNJSPF) and Hyperledger to deliver an innovative digital tool to improve and secure pension processes worldwide. Thus, enabling UNJSPF’s beneficiaries to confirm their identity digitally through their Certification of Entitlement (CE), leveraging innovative technologies to update manual processes and streamline efficiencies. The UNJSPF CE certifies that retiree beneficiaries are able to digitally confirm their identity using an open source blockchain technology, making the storage of biometrics not only secure but also easy to access through the download of a mobile app. (For more information, visit the dedicated website).

Digital industry exchange 
Standardising and creating a digital exchange for the entire industry, UNICC and the International Plant Protection Convention (IPPC) developed the IPPC ePhyto solution, which is a centralised hub to facilitate the exchange of electronic phyto-sanitary certificates and to ensure safe standards in the arrival and clearance of plants across national boundaries. The ePhyto solution received a trade facilitation innovation award at the UNESCAP Asia-Pacific Trade Facilitation Forum (India) in September 2019. A tailor-made service by UNICC creating value to customer by: Standardization of data, centralized industry exchange, supporting emerging countries who don’t have the resource to build their own solutions, directly assisting on delivering the mandate, and accelerating the achievement of SDG 13, SDG 15, SDG 12, mainly. (For more information, please visit the dedicated page).
Robotics automation 

Optimising processes by leveraging emerging technologies to automate routine tasks, UNICC co-creates value by offering ‘best-of-breed’ and ‘absolute fit-for-purpose’ robotic process automation (RPA) solutions across various RPA platforms. UNICC’s value proposition provides for complete services, from the inception to the management of ‘bots’ and all related RPA functions.

UNICC’s RPA Centre of Excellence (CoE) was created to help drive efficiencies across the entire UN system by enabling and scaling RPA adoption. UNICC benefits from its strategic partnerships with UiPath, Blue Prism, and Automation Anywhere and their ongoing commitments to enable UNICC’s CoE to support RPA adoption and drive shared efficiencies, while at the same time enabling economies of scale. UNICC’s RPA CoE’s clients include UHCR, WFP, and UNJSPF.

Data and analytics 

UNICC offers data and analytics services, including information management,  information analysis, and a business intelligence platform and support. Data is an asset and UNICC is well-positioned to facilitate and support data from ingestion through to channel publication resulting in trusted and reliable data services. This, combined with data visualisation and advanced analytics improves business insights.

Digital infrastructure 

In the domain of infrastructure services, the UNICC provides entities across the UN system with physical and virtual servers, operating systems, and data storage and hosting on one of its global data centres or its cloud systems. Additionally, it manages, maintains, and monitors network services such as wireless access, web proxy, and IP addresses, and also deals with Internet and connectivity issues such as shared Internet access services and DNS hosting and domain registrations. UNICC provides cloud services that include unlimited infrastructure while at the same time maintaining UN privileges and immunities. The value of digital infrastructure for the customer is a robust, scalable infrastructure supporting responsible optimisation of resources by leveraging shared services.

Sustainable development goal enablement 

Technology has enormous potential to accelerate the achievement of the SDGs, with new technologies such as blockchain, automation, AI, and big data at the forefront. UNICC provides technological tools and digital solutions that are designed and developed for its partners and clients, assisting them in fulfilling their mandate while at the same time remaining focused on the 2030 Agenda.

Digital diplomacy 

UNICC continues to design, develop, enable, and implement digital tools and solutions, ensuring diplomatic efforts are able to continue with confidentiality, multilingual simultaneous interpretation, diplomatic protocols, safety of delegates, and efficient online accessibility. UNICC supports remote virtual conferencing, requiring interpretation and secure access today, with a view towards continuing to enhance features to drive a differentiated, seamless customer experience in digital diplomacy.

CyberPeace Institute

Acronym: CyberPeace Institute

Established: 2019

Address: Campus Biotech Innovation Park, 15 avenue de Sécheron, 1202 Geneva, Switzerland

Website: https://cyberpeaceinstitute.org/

Stakeholder group: NGOs and associations

The CyberPeace Institute is an independent and neutral non-governmental organisation (NGO) that strives to reduce the frequency, impact, and scale of cyberattacks, to hold actors accountable for the harm they cause, and to assist vulnerable communities.

The Institute works in close collaboration with relevant partners to reduce the harm from cyberattacks on people’s lives worldwide, and provide assistance. By analysing cyberattacks, it exposes their societal impact and how international laws and norms are being violated, and advances responsible behaviour to enforce cyberpeace.

At the heart of the Institute’s efforts is the recognition that cyberspace is about people. It supports providers of essential services to the most vulnerable members of society, ultimately benefitting us all, like NGOs and the healthcare sector. Attacking them can have a devastating impact on beneficiaries and patients, putting their rights and even lives at risk.

To deliver on this mission, the Institute relies on donations and the generosity of individuals, foundations, companies, and other supporters. This support enables it to assist and support vulnerable communities, including NGOs, to enhance their resilience to cyberattacks.

The Institute also provides evidence-based knowledge and fosters awareness of the impact of cyberattacks on people, to give a voice to and empower victims to highlight the harm and impact of cyberattacks. It reminds state and non-state actors of the international laws and norms governing responsible behaviour in cyberspace, and advances the rule of law to reduce harm and ensure the respect of the rights of people.

Digital activities

Created in 2019, the Institute assesses the impact of cyberattacks from a human perspective, focusing on the rights of people. It grounds its analysis on evidence and the impact on human well-being, telling the story of people, linking with the technical reality of cyberattacks, and assessing it against the violation of laws. The Institute advocates for an evidence-based, human-centric approach to the analysis of cyberattacks as essential to the process of redress, repair, and/or justice for victims. It works collaboratively in its research, analysis, assistance, mobilisation, and advocacy. It engages with vulnerable communities to understand their needs for cybersecurity support and provides free and trusted cybersecurity assistance to vulnerable communities.

The CyberPeace Institute

  • assists NGOs and other vulnerable communities to prepare for and recover from cyberattacks.
  • investigates cyberattacks targeting vulnerable communities, analysing these attacks to provide alerts and support and for accountability.
  • advocates to advance the rule of law and respect for the rights of people.
  • anticipates threats to people associated with emerging and disruptive technologies.
    • Examples of operational activities
  • Assisting humanitarian and other NGOs with free and trusted cybersecurity support.
  • Analysing cyberattacks and highlighting their impact on people and how they violate the rule of law.
  • Documenting violations of international laws and norms and advocating for strengthened legal protection in cyberspace.
  • Offering expertise and support to states and civil society in relation to responsible behaviour in cyberspace.

Digital policy issues

Critical infrastructure

Cyberattacks against critical infrastructure have been on the rise, from attacks against hospitals and vaccine supply chains to attacks on the energy sector. When such disruptions occur, access to basic services is at risk. It is vital that there is an increase in the capacity and ability to improve resilience to cyberthreats in critical sectors, such as healthcare. The CyberPeace Institute urges stakeholders in diplomatic, policy, operational, and technical areas to increase their capacity and resilience to cyberthreats.

The Institute advocates for capacity building aimed at enabling states to identify and protect national critical infrastructure and to cooperatively safeguard its operation. This includes capacity building, implementation of norms of responsible behaviour, and confidence building measures. In strengthening efforts to protect critical infrastructure, the Institute calls for the sharing of lessons learned between countries to assist those with less capacity and fewer capabilities.

NGOs in civilian-critical sectors, for example water, food, healthcare, energy, finance, and information, need support and expertise to help them strengthen their cybersecurity capabilities. While these NGOs provide critical services to communities and bridge areas not covered by public and private actors, they lack the resources to protect themselves from cybersecurity threats.

Examples of the Institute’s work in this regard:

  • Calls to governments to take immediate and decisive action to stop all cyberattacks on hospitals and healthcare and medical research facilities, as well as on medical personnel and international public health organisations.
  • Capacity building is essential for achieving cyber preparedness and resilience across sectors and fields, and activities focus on providing assistance and capacity building to NGOs that might lack technical expertise and resources.
  • Publication of the strategic analysis report Playing with Lives: Cyberattacks on Healthcare are Attacks on People, and launch of the Cyber Incident Tracer (CIT) #Health platform that bridges the current information gap about cyberattacks on healthcare and their impact on people. This is a valuable source of information for evidence-led operational, policy, and legal decision-makers.
  • Monitoring and analysing how cyberattacks and operations are and have been, targeting critical infrastructure and civilian objects in the armed conflict between Ukraine and the Russian Federation through the publicly accessible Cyber Attacks in Times of Conflict Platform #Ukraine. The information on cyberattacks can be used to identify developments or clarify the law in relation to the use of cyber operations in armed conflicts, and for accountability in any future judicial proceedings.

Network security

NGOs play a critical role in ensuring the delivery of critical services, such as the provision of healthcare, access to food, micro-loans, information, and the protection of human rights.

Malicious actors are already targeting NGOs in an effort to get ransoms and exfiltrate data. Often these NGOs do not have the budget, know-how, or time to effectively secure their infrastructures and develop a robust incident response to manage and overcome sophisticated attacks.

With this in mind, the Institute launched its CyberPeace Builders programme in 2021, a unique network of corporate volunteers providing free pre- and post-incident assistance to NGOs supporting vulnerable populations.

This initiative brings support to NGOs in critical sectors at a level that is unequalled in terms of staff, tools, and capabilities. It assists NGOs with cybersecurity whether they work locally or globally, and supports them in crisis-affected areas across the globe.

Capacity development

The Institute believes that meaningful change can occur when a diversity of perspectives, sectors, and industries work together. To address the complex challenges related to ensuring cyberpeace, it works with a wide range of actors at the global level including governments, the private sector, civil society, academia, philanthropies, policymaking institutions, and other organisations. The Institute contributes by providing evidence-led knowledge, emphasising the need to integrate a genuine human-centric approach in both technical and policy-related projects and processes, and by highlighting the civil society perspective to support and amplify existing initiatives.

Interdisciplinary approaches

To contribute to closing the accountability gap in cyberspace, the Institute seeks to advance the role of international law and norms.

It reminds state and non-state actors of the international law and norms governing responsible behaviour in cyberspace, and contributes to advancing the rule of law to reduce harm and ensure the respect of the rights of people.

Contribution to UN processes

  • In 2021–2022, the Institute contributed to and commented on various UN-led processes (notably the United Nations Group of Governmental Experts on Advancing responsible state behaviour in cyberspace in the context of international security (UN GGE) and the Working Group (WG) on the use of mercenaries as a means of violating human rights and impeding the exercise of the rights of peoples to self-determination).
  • The Institute has closely followed the work of the UN Open-Ended Working Group (UN OEWG) on developments in the field of information and telecommunications in the context of international security, advocating recognition of the healthcare sector as a critical infrastructure and raising concerns about the lack of commitment towards an actionable and genuine human-centric approach.
  • In the Open-Ended Working Group on security of and in the use of information and communications technologies 2021–2025 (OEWG II), the Institute set out three key action areas and related recommendations, and is contributing its expertise in relation to the protection of humanitarian and development organisations from cyberattacks.

Participation in international initiatives: The Paris Call Working Groups

The Paris Call for Trust and Security in Cyberspace is a multistakeholder initiative launched by the French government at the Paris Peace Forum in November 2018. The Call itself sets out nine principles promoting and ensuring the security of cyberspace and the safer use of information and communications technology (ICT).

  • To operationalise these principles, in November 2020 six working groups were created to work on various issues that relate to them. The Institute co-led WG5 with colleagues from Geopolitics in the Datasphere [Géopolitique de la Datasphère] and The Hague Centre for Strategic Studies (HCSS).
  • The work of this group led to the Final Report published during the Paris Peace Forum 2021. It presents a methodology to facilitate understanding of how the implementation of normative, legal, operational, and technical measures, or the lack thereof, contribute to stability in cyberspace and ultimately to cyberpeace.

At the World Economic Forum meeting in Davos, in May 2022, the CyberPeace Institute joined Access Now, the Office of the High Commissioner for Human Rights (OHCHR), Human Rights Watch (HRW), Amnesty International, the International Trade Union Confederation (ITUC), and Consumers International to call on decision-makers to take action and initiate a moratorium limiting the sale, transfer, and use of abusive spyware until people’s rights are safeguarded under international human rights law.

This is in addition to a call made in 2021, in which the Institute joined more than 100 civil society organisations calling for a global moratorium on the sale and transfer of surveillance technology until rigorous human rights safeguards are adopted to regulate such practices and guarantee that governments and non-state actors don’t abuse these capabilities.

Digital technology plays an important role in conflict mediation and global peacebuilding. It can extend inclusion, allowing more women or people from marginalised groups to take part in or follow a mediation process. It can make mediation faster and more efficient and can allow mediators to draw on resources from around the world.

However, digital technology brings risks, too. It can increase polarisation, for example, and allow disinformation to spread to more people, more quickly. It can increase vulnerability to malicious actors, spying, and data breaches. These risks can undermine trust in the process.

Mediators work in low-trust, volatile contexts and don’t always have the knowledge to assess the risks posed by digital technology. A new online platform helps to raise awareness of those risks, as well as offering training on how to deal with them. The Digital Risk Management E-Learning Platform for Mediators was created in 2021 by the CyberPeace Institute, CMI – Martti Ahtisaari Peace Foundation, and the UN Department of Political and Peacebuilding Affairs (UNDPPA) Mediation Support Unit.

As part of the integration and engagement with the stakeholder ecosystem in Geneva, the Institute is a member of the Geneva Chamber of Commerce, Industry and Services (CCIG). Various academic collaborations are ongoing through participation in conferences, workshops, and lectures,
namely with the Ecole Polytechnique Fédérale de Lausanne Centre for digital trust EPFL (C4DT), the University of Geneva (UNIGE), and the Graduate Institute (IHEID). In 2020, the Institute formed a strategic partnership with the SwissTrust Valley for Digital Transformation and Cybersecurity.

The Institute and its staff have received several awards for innovative and continuous efforts promoting cyberpeace including the 2020 Geneva Centre for Security Policy (GCSP), second prize for Innovation in Global Security, and the Prix de l’Economie in 2021 from CCIG.

Social media channels

The Institute maintains a website providing alerts, blogs, articles, and publications on key issues related to its mission for cyberpeace, and shares video materials and discussion recordings on its YouTube channel.

The latest news and developments are shared via:

Facebook @CyberpeaceInstitute

Instagram @cyberpeaceinst

LinkedIn @cyberpeace-institute

Twitter @CyberpeaceInst

Sign up for the monthly newsletter to receive updates about what’s happening at the Institute, as well as news about cyberpeace.

World Economic Forum

Acronym: WEF

Established: 1971

Address: Route de la Capite 91-93, 1223 Cologny/Geneva, Switzerland

Website: https://www.weforum.org/

Stakeholder group: NGOs and associations

WEF is a not-for-profit foundation whose membership is composed of large corporations from around the world. The Forum engages political, business, academic, and other leaders of society in collaborative efforts to shape global, regional, and industry agendas. Together with other stakeholders, it works to define challenges, solutions, and actions in the spirit of global citizenship. It also serves and builds sustained communities through an integrated concept of high-level meetings, research networks, task forces, and digital collaboration.

Digital activities

The fourth industrial revolution is one of the Forum’s key areas of work. Under this focus, it carries out a wide range of activities covering digital policy issues, from telecom infrastructure and cybersecurity to the digital economy and the future of work. It has set up multiple platforms, and global forums focused on bringing together various stakeholders and initiatives to advance debates and foster cooperation on the issues explored. It also publishes reports, studies, and white papers on its focus areas, and features discussions on the policy implications of digital technologies in the framework of its annual meeting in Davos and other events organized around the world.

Digital policy issues

Telecommunications infrastructure

The Forum’s work in the area of telecom infrastructure is broadly dedicated to shedding light on the need to advance connectivity and evolve towards new network technologies as a way to support the transition to the fourth industrial revolution. For instance, the Global Future Council of New Network Technologies, active between 2018 and 2020, explored, among others, incentives for network development and the role of new network systems in driving value and innovation A specific focus area for the Forum is 5G: It has identified 5G as an issue of global importance and works on analyzing the impacts of 5G on industry and society. In its report titled The Impact of 5G: Creating New Value across Industries and Society, the Forum notes that 5G will be critical because it will enable unprecedented levels of connectivity, allowing for superfast broadband, ultra-reliable low latency communication, massive machine- type communications, and high reliability/availability and efficient energy usage, all of which will transform many sectors, such as manufacturing, transportation, public services, and health. In another example, the 5G Outlook Series: Enabling Inclusive Long-term Opportunities looks at what can be done to ensure that 5G is a technology that benefits people, businesses, and society.

Artificial intelligence

The Forum is carrying out multiple activities in the field of artificial intelligence (AI). The platform on Shaping the Future of Technology Governance: Artificial Intelligence and Machine Learning brings together actors from public and private sector co-design, test, and implement policy frameworks that accelerate the benefits and mitigate the risks of AI. Project areas include AI uses in the public sector, the responsible use of technology, AI standards for protecting children, and addressing the challenges of facial recognition technology. In addition, the Forum created a Global Future Council on AI for Humanity to work on policy and governance solutions to promote the inclusion of underserved communities in the development and governance of AI. In an example of outputs, the Council published a Blueprint for equity and inclusion in AI. The Forum also explores issues related to AI safety, security, and standards; AI ethics and values; and machine learning (ML) and predictive systems in relation to global risks and international security. It publishes articles on the need to build a new social contract to ensure that technological innovation, in particular AI, is deployed safely and aligned with the ethical needs of a globalizing world. It is also assisting policymakers in devising appropriate AI-related policies. For instance, it published a Framework for Developing a National Artificial Intelligence Strategy to guide governments in their efforts to elaborate strategies for the development and deployment of AI. In recent years, AI and its impact on national and international policy spaces have featured highly on the agenda of the Forum’s annual meetings in Davos.

Blockchain and cryptocurrencies

The platform on Shaping the Future of Technology Governance: Blockchain and Digital Assets works to advance a systemic and inclusive approach to governing distributed ledger technologies (DLT), to ensure that everyone can benefit from these technologies. The Forum works on governance issues related to the equity, interoperability, security, transparency, and trust of DLT. It also analyses the relationship between blockchain and cybersecurity and international security, as well as the future of computing. It publishes papers on issues such as the challenges blockchain faces and its role in security, as well as guides such as the Blockchain Development Toolkit to guide organizations through the development and deployment of blockchain solutions.

Internet of things

The platform on Shaping the Future of Urban Transformation explores various issues related to the implications of connected devices and smart technologies. For example, the Future of the Connected World initiative focuses on activities intended to help realize the potential of the internet of things (IoT) in a way that benefits all.

The platform on Shaping the Future of Mobility focuses on exploring opportunities and challenges related to technologies such as autonomous vehicles and drones.

Other IoT-related issues that the Forum has been exploring through various publications and initiatives include the industrial internet, the safety of smart home products, and challenges associated with the concept of the internet of bodies. In co-operation with the Massachusetts Institute of Technology (MIT), the Forum published a report on Realizing the Internet of Things – a Framework for Collective Action outlining five pillars for the development of IoT: architecture and standards, security and privacy, shared value creation, organizational development, and ecosystem governance.

The Forum also leads the G20 Global Smart Cities Alliance on Technology Governance, dedicated to promoting the responsible and ethical use of smart city technologies.

Emerging technologies

Virtual/augmented reality

The Forum is expanding and streamlining its work on virtual and augmented reality (VR/AR) by creating the Global Future Council on Virtual and Augmented Reality, which focuses on raising awareness of the positive and negative aspects of the widespread adoption of VR/AR technologies. It carries out policy research and analysis related to the impact of VR/AR on society and its security implications in publications on issues such as immersive media technologies, AR innovation in manufacturing, and privacy in the context of VR use’.

Quantum computing

The Forum has created the Global Future Council on Quantum Computing, through which it intends to explore computing-related trends, including new foundational technologies and techniques for centralized

and distributed processing. It also publishes regularly on the relationship between quantum computing and cybersecurity. Moreover, the Quantum Security initiative brings together stakeholders from governments, the private sector, academia, and non-profit organizations to exchange ideas and cooperate on issues related to promoting the secure adoption of quantum technologies.

Cybercrime

Under its Centre for Cybersecurity, the Forum runs the Partnership against Cybercrime project, focused on advancing public-private partnerships (e.g. between law enforcement agencies, international organizations, cybersecurity companies, and other actors) to combat cybercrime. Cybercrime also constitutes the focus of various studies and articles published by the Forum, which delve into issues such as emerging threats and ways to tackle them. In one example, the 2020 Cybercrime Prevention Principles for Internet Service Providers outlines actionable principles to prevent malicious activities from reaching consumers.

Network security/critical infrastructure/cybersecurity

The Forum has launched a Centre for Cybersecurity dedicated to ‘fostering international dialogues and collaboration between the global cybersecurity community both in the public and private sectors’. Multiple projects are run under this platform, such as the Cybersecurity Learning Hub, the Global Coalition to Fight Financial Crime, and the Digital Trust initiative. The cyber resilience of critical sectors, such as electricity and the oil and gas industry, is also a focus area for the Forum.

Data governance

The Forum’s platform for Data Policy is dedicated to developing innovative approaches to enable the responsible use of data. Within this platform, the Data for Common Purpose Initiative aims to support the creation of flexible data governance models, oriented around common purposes. It regularly publishes reports and papers on data governance issues such as restoring trust in data, cross-border data flows, data protection and security, among others.

E-commerce and trade and digital business models

Several activities and projects run by the Forum focus on e-commerce and broader digital-economy-related issues. Under its Digital Trade initiative (part of its Shaping the Future of Trade and Investment platform), the Forum has been exploring opportunities and challenges associated with digital trade, while also engaging in the shaping of global, regional, and industry agendas on digital trade. Projects run within the initiative include, among others, the Digital Economy Agreement Leadership Group – which aims to contribute to the growth of inclusive and sustainable digital economies, and the TradeTech project– which facilitates dialogue on public policy and regulatory practices related to digital trade. E-commerce is also tackled in studies, white papers, and events produced by the Forum, which address issues such as e-commerce in emerging markets, the impact of e-commerce on prices, and digital currencies.

The Forum has also established a platform for Shaping the Future of Digital Economy and New Value Creation, to ‘help companies leverage technology to be agile in the face of disruption and to create the new digitally enabled business models’. Under the Centre for the New Economy and Society, it brings together various stakeholders to promote new approaches to competitiveness in the digital economy, with a focus on issues such as education and skills, equality and inclusion, and improved economic opportunities for people.

Future of work

Future of work is a topic that spans multiple Forum activities. For instance, under the Centre for the New Economy and Society, several projects are run that focus on issues such as education, skills, upskilling and reskilling, and equality and inclusion in the world of work. The Forum has also launched a Reskilling Revolution Initiative, aimed to contribute to providing better jobs, education, and skills to one billion people by 2030. Initiatives under this platform include Closing the Skills Gap Accelerators, Preparing for the Future of Work Industry Accelerators, Education 4.0, and the Skills Consortium.

Digital tools

Cryptocurrencies

The Forum is also active on issues related to digital currencies and their policy implications. For instance, its Digital Currency Governance Consortium focuses on exploring the macroeconomic impacts of digital currencies and informing approaches to regulating digital currencies. The Central Bank Digital Currency (CBDC) Policy-Makers Toolkit, published in 2020, is intended to serve as a possible framework to ensure that the deployment of CBDCs takes into account potential costs and benefits. Various publications have been issued that explore topics such as the macroeconomic impact of cryptocurrency and stablecoins, cryptocurrency regulation, and the links between stablecoins and financial inclusion.

  • Strategic Intelligence: The platform provides access to ‘transformation maps’ – mappings of ‘hundreds of global issues and their interdependencies’.

Social media channels

Facebook @worldeconomicforum

Flipboard @WEF

Instagram @worldeconomicforum

LinkedIn @ World Economic Forum

TikTok @worldeconomicforum

Twitter @wef

YouTube @World Economic Forum

DiploFoundation

Acronym: Diplo

Established: 2002

Address: 7bis, Avenue de la Paix CH-1202 Geneva, Switzerland

Website: https://www.diplomacy.edu

Stakeholder group: Academia & think tanks

DiploFoundation is a leading global capacity development organisation in the field of Internet governance.

Diplo was established by the governments of Switzerland and Malta with the goal of providing low cost, effective courses and training programmes in contemporary diplomacy and digital affairs, in particular for developing countries. Its main thematic focuses are on Internet governance (IG), e-diplomacy, e-participation, and cybersecurity.

Diplo’s flagship publication ‘An Introduction to Internet governance’ is among the most widely used texts on IG, translated into all the UN languages and several more. Its online and in situ IG courses and training programmes have gathered more than 1500 alumni from 163 countries. Diplo also hosts the Geneva Internet Platform (GIP).

Diplo also provides customised courses and training both online and in situ.

Geneva Internet Platform

Acronym: GIP

Established: 2014

Address: 7bis, Avenue de la Paix, CH-1202 Geneva

Website: https://www.giplatform.org/

Stakeholder group: NGOs and associations

The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.

It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.