European Broadcasting Union

Acronym: EBU

Established: 1950

Address: L'Ancienne-Route 17A, Postal Box 45 , 1218 Le Grand-Saconnex, Switzerland

Website: https://www3.ebu.ch/home

Stakeholder group: International and regional organisations

EBU is the world’s leading alliance of public service media. It has 112 member organisations in 56 countries and an additional 30 associates in Asia, Africa, Australasia, and the Americas. EBU members operate nearly 2,000 television, radio, and online channels and services, and offer a wealth of content across other platforms.

Together they reach an audience of more than one billion people around the world, broadcasting in more than 153 languages. The EBU operates Eurovision and Euroradio services.

Digital policy issues

Artificial intelligence

AI and data are central themes for PSM today, especially when it comes to strengthening and personalising relationships with its citizens. The EBU’s AI and Data Group defines the AI and Data Initiative strategy and priorities in order to support EBU members’ data usage and AI- and data-driven strategies. It brings together EBU member delegates and EBU permanent services delegates, who are directly involved in carrying out strategic, managerial, analytical, technological, legal, content-related, or other types of activities related to data usage in their respective organisations.

A prominent example of the EBU’s use of AI is its PEACH (Personalization for EACH) initiative, which has brought together a number of public broadcasters to develop AI-powered tools to deliver the right content to the right audience in accordance with current data protection regulations.

Telecommunication infrastructure

EBU members use various types of network infrastructure for the production and distribution of PSM content and services to the entire population. In addition to traditional broadcasting networks – terrestrial, cable, or satellite – media service providers use fixed and wireless IP networks. The EBU’s activities aim to ensure that these networks are capable of meeting the requirements of PSM organisations and their audiences in a technically and economically viable way. This includes technical developments and standardisation in collaboration with industry partners as well as engagement with regulators and policymakers to ensure a suitable regulatory framework for PSM content and services.

The current focus is on broadband distribution infrastructure; distribution over internet platforms; wireless mobile technologies such as 5G; and terrestrial broadcast networks, including access to spectrum.

The governance of the EBU’s technical work is described here: https://tech.ebu.ch/about. The current Technical Committee Workplan (2022-2025) is available here: https://tech.ebu.ch/docs/workplan/EBU_TC_Strategic_Priorities_2022-2025.pdf

Further information about the EBU’s technical work, including the scope of different working groups, can be found at https://tech.ebu.ch/home/

Following the start of the war in Ukraine and the 2021 flooding in Europe, the EBU issued a recommendation to recall the crucial importance of PSM’s delivery to citizens – for this, no single resilient network will suffice.

Digital standards

Since its inception in 1950, the EBU has been mandated by its members to contribute to standardisation work in all technological fields related to media. This work ranges from TV and radio production equipment to the new broadcasting standards for transmission. This mandate has been naturally extended over the years to the field of mobile technologies, as well as online production and distribution.

The EBU hosts the digital video broadcasting (DVB) project, which has developed digital TV standards such as DVB-T/T2 and DVB-S/S2 which are the backbone of digital TV broadcasting around the world. DVB is currently working on an IP-based distribution system and on DVB-I, a new open standard for content distribution over the internet. This work is closely aligned with the 3rd Generation Partnership Project (3GPP).

The EBU is an active member of a number of other standards and industry organisations that are developing specifications relevant to media content production and distribution, including major standards developing organisations (SDOs) (e.g. the European Telecommunications Standards Institute (ETSI), 3GPP, the International Telecommunication Union (ITU), the Institute of Electrical and Electronics Engineers (IEEE) but also those with a more focused scope (e.g. Hybrid broadcast broadband TV (HbbTV), DASH Industry Forum (DASH- IF), the World Wide Web Consortium (W3C), RadioDNSRadioDNS is an organisation that promotes the use of open technology standards to enable hybrid radio. Hybrid radio combines broadcast radio and internet technologies to create a harmonised distribution technology. It relies upon the Domain Name System (DNS)., Word Digital Audio Broadcasting (WorldDAB), Advanced Encryption Standard (AES), the Advanced Media Workflow Association (AMWA), and the Society of Motion Picture and Television Engineers (SMPTE)). In all these organisations, the EBU’s main objective is to ensure that specifications are capable of meeting the requirements of EBU members and their audiences.

In 2019, the EBU launched a 5G Media Action Group (5G-MAG), an independent non-profit cross-industry association that provides a framework for collaboration between media and information and communications technology (ICT) stakeholders on a market-driven implementation of 5G technologies in content creation, production, distribution, and consumption.

Network neutrality

The EBU’s work in the field of net neutrality focuses on assisting its members in coordinating their positions on broadband network neutrality. To this end, it provides expertise and facilitates initiatives and the drafting of documents concerning net neutrality at the EU level. The EBU also encourages its members to exchange experiences from the national level. Net neutrality is addressed as part of the EBU’s Legal and Policy Distribution Group. Net neutrality is seen as a key principle for public service broadcasters to support and advocate for, as it ensures their services are equally accessible by all internet users.

Cybercrime and network security

The EBU has developed a Strategic Programme on Media Cyber Security, aimed mainly at raising awareness among its members of the increasing cybersecurity risks and threats to broadcasting. This initiative also provides a platform for its members to exchange information on security incidents (e.g. phishing campaigns, targeted malware attacks), as well as on lessons learned, projects, and internal procedures. A dedicated working group is focused on defining information security best practices for broadcast companies – it has recently published a recommendation providing guidance on cybersecurity safeguards that media organisations and media vendors should apply when planning, designing, or sourcing their products and services. The EBU organises an annual Media Cybersecurity Forum, which brings together manufacturers, service providers, and media companies to discuss security issues in the media domain.

Convergence and OTT

In an environment increasingly characterised by digital convergence, the EBU is working on identifying viable investment solutions for over-the-top (OTT) services. The organisation has a Digital Media Steering Committee, focused on ‘defining the role of public service media in the digital era, with a special focus on how to interact with big digital companies’. It also develops a  bi-annual roadmap for technology and innovation activities and has a dedicated Project Group on OTT services.

In addition, there is an intersectoral group composed of EBU members and staff that exchange best practices for relations between internet platforms and broadcasters. During the COVID-19 crisis, a coordinated effort by the technical distribution experts of the EBU and its members monitored the state of the global broadband network to help avoid surcharges due to the increased consumption of on-demand programmes.

This work goes hand in hand with that developed by the Legal and Policy department – among others with the Content, Platform, Distribution, and Intellectual Property Expert Groups, all key in the establishment of EU rules enabling the proper availability of PSM services to people across the EU and beyond.

Capacity development

Most of the EBU’s activities are aimed at increasing the capacity of its members to address challenges and embrace opportunities brought about by the digital age. To that end, through its Digital Transformation Initiative, the EBU has developed a number of member support services, such as its expert community network that gathers over 200 experts from across its membership, and a digital knowledge hub with a repository of analyses and best practices. The EBU also offers a wide range of workshops and other sessions aimed at creating awareness about the digital transformation of the public service media, developing peer-to-peer assessment of members’ digital maturity, and initiating tailored interventions based on members’ needs.

Social media channels

Facebook @EBU.HQ

Instagram @ebu_hq

LinkedIn @ebu

Podcasts @ebu.ch/podcasts

X @EBU_HQ

YouTube @European Broadcasting Union


International Telecommunication Union

Acronym: ITU, UIT

Established: 1865

Address: Place des Nations, 1202 Geneva, Switzerland

Website: https://www.itu.int

Stakeholder group: International and regional organisations

  • Disruptive Technologies and Their Use in Disaster Risk Reduction and Management, a 2019 report.
  • Emergency telecommunications

    Emergency telecommunications is an integral part of the ITU mandate. To mitigate the impact of disasters, the timely dissemination of authoritative information before, during, and after disasters is critical.

    Emergency telecommunications play a critical role in disaster risk reduction and management. ICTs are essential for monitoring the underlying hazards and for delivering vital information to all stakeholders, including those most vulnerable, as well as in the immediate aftermath of disasters for ensuring the timely flow of vital information that is needed to co-ordinate response efforts and save lives. ITU supports its member states in the four phases of disaster management:

    ITU activities in the field of radiocommunications make an invaluable contribution to disaster management. They facilitate prediction, detection, and alerting through the coordinated and effective use of the radio-frequency spectrum and the establishment of radio standards and guidelines concerning the usage of radiocommunication systems in disaster mitigation and relief operations.

    ITU-T SG2 plays a role as the lead study group on telecommunications for disaster relief/early warning, network resilience, and recovery. Other study groups are working on emergency telecommunications within their mandates. Examples are shown in the following paragraphs.

    ITU standards offer common formats for the exchange of all-hazard information over public networks. They ensure that networks prioritise emergency communications. And they have a long history of protecting ICT infrastructure from lightning and other environmental factors. In response to the increasing severity of extreme weather events, recent years have seen ITU standardisation experts turning their attention to ‘disaster relief, network resilience, and recovery’. This work goes well beyond traditional protection against environmental factors, focusing on technical mechanisms to prepare for disasters and respond effectively when disaster strikes.

    ITU standards now offer guidance on network architectures able to contend with sudden losses of substantial volumes of network resources. They describe the network functionality required to make optimal use of the network resources still operational after a disaster. They offer techniques for the rapid repair of damaged ICT infrastructure, such as means to connect the surviving fibers of severed fiber-optic cables. And they provide for ‘movable and deployable ICT resource units’ in various sizes, such as emergency containers, vehicles, or hand-held kits housing network resources and a power source – to provide temporary replacements for destroyed ICT infrastructure.

    ITU is also supporting an ambitious project to equip submarine communications cables with climate- and hazard-monitoring sensors to create a global real-time ocean observation network. This network would be capable of providing earthquake and tsunami warnings, as well as data on ocean climate change and circulation. This project to equip cable repeaters with climate and hazard-monitoring sensors – creating Science Monitoring And Reliable Telecommunications (SMART) cables – is led by the ITU/WMO/UNESCO-IOC Joint Task Force (JTF) onSMART Cable Systems, a multidisciplinary body established in 2012. Currently, several projects are ongoing to realise SMART cables.

    In ITU-D, a lot of effort is directed at mainstreaming disaster management in telecommunications/ICT projects and activities as part of disaster preparedness. This includes infrastructure development, and the establishment of enabling policy, legal, and regulatory frameworks. ITU also deploys temporary telecommunications/ICT solutions to assist countries affected by disasters. After providing assistance for disaster relief and response, ITU undertakes assessment missions to affected countries aimed at determining the magnitude of damage to the network through the use of geographical information systems. On the basis of its findings, ITU and the host country embark on resuscitating the infrastructure while ensuring that disaster-resilient features are integrated to reduce network vulnerability in the event of disasters striking in the future.

    ITU is also part of the Emergency Telecommunications Cluster (ETC), a global network of organisations that work together to provide shared communications services in humanitarian emergencies.

    ITU-D SQ Question 3/1 ‘The use of telecommunications/ICTs for disaster risk reduction and management’ was agreed at the World Telecommunication Development Conference 2022 (WTDC-22) and will operate for the 2022–2025 study period. This Question continues the work of Question 5/2 of the 2018–2021 period.

    The ITU/WMO/UNEP Focus Group on Artificial Intelligence for Natural Disaster Management (FG-AI4NDM), established by ITU-T SG2 has been developing best practices to leverage AI to assist with data collection and handling, improve modelling across spatiotemporal scales, and provide effective communication.

    Work includes the following:

    • Disruptive Technologies and Their Use in Disaster Risk Reduction and Management, a 2019 report.
    • ITU is the United Nations specialised agency for information and communications technologies (ICTs), driving innovation in ICTs together with 193 member states and a membership of over 900 companies, universities, research institutes, and international organisations. Established nearly 160 years ago in 1865, ITU is the intergovernmental body responsible for coordinating the shared global use of the radio spectrum, promoting international cooperation in assigning satellite orbits, improving communications infrastructure in the developing world, and establishing the worldwide standards that foster seamless interconnection of a vast range of communications systems. From broadband networks to cutting-edge wireless technologies, aeronautical and maritime navigation, intelligent transport systems, radio astronomy, oceanographic and satellite-based Earth monitoring as well as converging fixed-mobile phone, internet, cable television and broadcasting technologies, ITU is committed to connecting the world. For more information, visit www.itu.int.

      See also: Africa’s participation in the International Telecommunication Union

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      Digital activities

      Some of ITU’s key areas of action include radiocommunication services (such as satellite services, and fixed/mobile and broadcasting services), developing telecommunications networks (including future networks), standardisation of various areas and media related to telecommunications, and ensuring access to bridge the digital divide and addressing challenges in ICT accessibility. ITU’s work supports emerging technologies in fields such as 5G, artificial intelligence (AI), Intelligent Transport Systems, disaster management, agriculture, smart sustainable cities, and the internet of things (IoT); access and digital inclusion; the accessibility of ICTs to persons with disabilities; digital health; ICTs and climate change; cybersecurity; gender equality; and child online protection, among others.  These and many more ICT topics are covered both within the framework of radiocommunication, standardisation, and development work, through various projects, initiatives, and studies carried out by the organisation.

      Digital policy issues

      Telecommunication infrastructure

      Information and communication infrastructure development is one of ITU’s priority areas. The organisation seeks to assist member states, sector members, associates, and academia in the implementation and development of broadband networks, wired (e.g. cable) and wireless technologies, international mobile telecommunications (IMT), satellite communications, the IoT, and smart grids, including next-generation networks, as well as in the provision of telecommunications networks in rural areas.

      ITU’s International Telecommunication Regulations (ITRs) have as an overall aim the facilitation of global interconnection and interoperability of telecommunication facilities. Through the ITU Radiocommunication Sector (ITU-R), ITU is involved in the global management of the radio frequency spectrum and satellite orbits, used for telecommunications services, in line with the Radio Regulations.

      The international standards developed by ITU’s Telecommunication Standardization Sector (ITU-T) enable the interconnection and interoperability of ICT networks, devices, and services worldwide. It has 11 technical standardisation committees called Study Groups (SGs), with mandates covering a wide range of digital technologies:

      The work on standards is complemented by short-term exploration/incubation ITU-T Focus Groups (FGs) whose deliverables guide the ITU-T SGs in new areas of standardisation work:

      Collaboration among various standards bodies is a high priority of ITU-T. Various platforms were established to support coordination and collaboration on various topics, for example:

      The Telecommunication Development Sector (ITU-D) establishes an enabling environment and provides evidence-based policy-making through ICT indicators and regulatory and economic metrics, and implements a host of telecommunications/ICT projects.

      In the immediate aftermath of the COVID-19 pandemic, ITU-D launched the Global Network Resiliency Platform (REG4COVID) to address the strain experienced by telecommunication networks, which are vital to the health and safety of people. The platform pools experiences and innovative policy and regulatory measures.

      Discussions involving the World Bank, Global System for Mobile Communications (GSMA), and the World Economic Forum identified how to bring together communities to support ITU membership in their response to COVID-19. The Speedboat Initiative issued a COVID-19 Crisis Response:

      Digital Development Joint Action Plan and Call for Action to better leverage digital technologies and infrastructure in support of citizens, governments, and businesses during the pandemic.

      Connect2Recover provides country-specific support to reinforce digital infrastructures – using telework, e-commerce, remote learning, and telemedicine to prevent the spread of COVID-19 and to support recovery and preparedness for potential future pandemics. ITU worked with the Government of Japan and the Kingdom of Saudi Arabia on this initiative. ITU/WHO Focus Group on AI for Health worked on a standardised assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions and in early 2020 it created an Ad-hoc Group on Digital Technologies for COVID-19 Health Emergencies (AHG-DT4HE) to review the role of AI (and other digital technologies) in combatting COVID-19 throughout an epidemic’s life cycle; it also delivered guidance on digital technologies for COVID health emergency. The Group also developed AI guidance specifically for health on ethics, regulatory considerations, clinical evaluation, and data quality and continues work with ITU, WHO, and WIPO on the Global Initiative on AI for Health.

      The impact statement for the Telecommunications Development Bureau’s (BDT) thematic priority on Network and Digital Infrastructure is ‘Reliable connectivity to everyone’.

      ITU-D SG1 also focuses on various aspects related to telecommunications infrastructure, in particular, Question 1/1 on ‘Strategies and policies for the deployment of broadband in developing countries’;   Question   2/1 on ‘Strategies, policies, regulations, and methods of migration and adoption of digital broadcasting and implementation of new services’; Question 4/1 on ‘Economic aspects of national telecommunications/ICTs’; Question 5/1 on ‘Telecommunications/ICTs for rural and remote areas’; Question 6/1 on ‘Consumer information, protection and rights’; and Question 5/2 on ‘Adoption of telecommunications/ICTs and improving digital skills’.

      5G

      ITU plays a key role in managing the radio spectrum and developing international standards for 5G networks, devices, and services, within the framework of the so-called IMT-2020 activities. ITU-R SGs together with the mobile broadband industry and a wide range of stakeholders established the 5G standards.

      The activities include the organisation of intergovernmental and multistakeholder dialogues, and the development and implementation of standards and regulations to ensure that 5G networks are secure, interoperable, and operate without interference.

      ITU-T is playing a similar convening role for the technologies and architectures of non-radio elements of 5G systems. For example, ITU standards address 5G transport, with Passive Optical Network (PON), Carrier Ethernet, and Optical Transport Network (OTN), among the technologies standardised by ITU-T expected to support 5G systems. ITU  standards for 5G  networking address topics including network virtualisation, network orchestration and management, and fixed-mobile convergence. ITU standards also address ML for 5G and future networks, the environmental requirements of 5G, security and trust in 5G, and the assessment of 5G quality of service (QoS) and quality of experience (QoE).

      Satellite

      ITU-R manages the coordination, notification, and recording of frequency assignments for space systems, including their associated earth stations. Its main role is to process and publish data and carry out the examination of frequency assignment notices submitted by administrations towards their eventual recording in the Master International Frequency Register.

      ITU-R also develops and manages space-related assignment or allotment plans and provides mechanisms for the development of new satellite services by determining how to optimise the use of available and suitable orbital resources.

      Currently, the rapid pace of satellite innovation is driving an increase in the deployment of non-geostationary satellite systems (NGSO). With the availability of launch vehicles capable of supporting multiple satellite launches, mega-constellations consisting of hundreds to thousands of spacecraft are becoming a popular solution for global telecommunications.

      To this end, during the 2019 World Radiocommunication Conference (WRC-19), ITU established regulatory procedures for the deployment of NGSO systems, including mega-constellations in low Earth orbit.

      Regarding climate change, satellite data today is an indispensable input for weather prediction models and forecast systems used to produce safety warnings and other information in support of public and private decision-making.

      ITU develops international standards contributing to the environmental sustainability of the ICT sector, as well as other industry sectors applying ICTs assembling technologies to increase efficiency and innovate their service offer. The latest ITU standards in this domain address sustainable power-feeding solutions for IMT-2020/5G networks, energy-efficient data centres capitalising on big data and AI, and smart energy management for telecom base stations.

      Emergency telecommunications

      Emergency telecommunications is an integral part of the ITU mandate. To mitigate the impact of disasters, the timely dissemination of authoritative information before, during, and after disasters is critical.

      Emergency telecommunications play a critical role in disaster risk reduction and management. ICTs are essential for monitoring the underlying hazards and for delivering vital information to all stakeholders, including those most vulnerable, as well as in the immediate aftermath of disasters for ensuring the timely flow of vital information that is needed to co-ordinate response efforts and save lives. ITU supports its member states in the four phases of disaster management:

      ITU activities in the field of radiocommunications make an invaluable contribution to disaster management. They facilitate prediction, detection, and alerting through the coordinated and effective use of the radio-frequency spectrum and the establishment of radio standards and guidelines concerning the usage of radiocommunication systems in disaster mitigation and relief operations.

      ITU-T SG2 plays a role as the lead study group on telecommunications for disaster relief/early warning, network resilience, and recovery. Other study groups are working on emergency telecommunications within their mandates. Examples are shown in the following paragraphs.

      ITU standards offer common formats for the exchange of all-hazard information over public networks. They ensure that networks prioritise emergency communications. And they have a long history of protecting ICT infrastructure from lightning and other environmental factors. In response to the increasing severity of extreme weather events, recent years have seen ITU standardisation experts turning their attention to ‘disaster relief, network resilience, and recovery’. This work goes well beyond traditional protection against environmental factors, focusing on technical mechanisms to prepare for disasters and respond effectively when disaster strikes.

      ITU standards now offer guidance on network architectures able to contend with sudden losses of substantial volumes of network resources. They describe the network functionality required to make optimal use of the network resources still operational after a disaster. They offer techniques for the rapid repair of damaged ICT infrastructure, such as means to connect the surviving fibers of severed fiber-optic cables. And they provide for ‘movable and deployable ICT resource units’ in various sizes, such as emergency containers, vehicles, or hand-held kits housing network resources and a power source – to provide temporary replacements for destroyed ICT infrastructure.

      ITU is also supporting an ambitious project to equip submarine communications cables with climate- and hazard-monitoring sensors to create a global real-time ocean observation network. This network would be capable of providing earthquake and tsunami warnings, as well as data on ocean climate change and circulation. This project to equip cable repeaters with climate and hazard-monitoring sensors – creating Science Monitoring And Reliable Telecommunications (SMART) cables – is led by the ITU/WMO/UNESCO-IOC Joint Task Force (JTF) onSMART Cable Systems, a multidisciplinary body established in 2012. Currently, several projects are ongoing to realise SMART cables.

      In ITU-D, a lot of effort is directed at mainstreaming disaster management in telecommunications/ICT projects and activities as part of disaster preparedness. This includes infrastructure development, and the establishment of enabling policy, legal, and regulatory frameworks. ITU also deploys temporary telecommunications/ICT solutions to assist countries affected by disasters. After providing assistance for disaster relief and response, ITU undertakes assessment missions to affected countries aimed at determining the magnitude of damage to the network through the use of geographical information systems. On the basis of its findings, ITU and the host country embark on resuscitating the infrastructure while ensuring that disaster-resilient features are integrated to reduce network vulnerability in the event of disasters striking in the future.

      ITU is also part of the Emergency Telecommunications Cluster (ETC), a global network of organisations that work together to provide shared communications services in humanitarian emergencies.

      ITU-D SQ Question 3/1 ‘The use of telecommunications/ICTs for disaster risk reduction and management’ was agreed at the World Telecommunication Development Conference 2022 (WTDC-22) and will operate for the 2022–2025 study period. This Question continues the work of Question 5/2 of the 2018–2021 period.

      The ITU/WMO/UNEP Focus Group on Artificial Intelligence for Natural Disaster Management (FG-AI4NDM), established by ITU-T SG2 has been developing best practices to leverage AI to assist with data collection and handling, improve modelling across spatiotemporal scales, and provide effective communication.

      Work includes the following:

Geneva Internet Platform

Acronym: GIP

Established: 2014

Address: 7bis, Avenue de la Paix, CH-1202 Geneva

Website: https://www.giplatform.org/

Stakeholder group: NGOs and associations

The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.

It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.

International Labour Organization

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Website: https://www.ilo.org/

Stakeholder group: International and regional organisations

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI  are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series. 

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform,  which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Social media channels

Facebook @ILO

Flickr @ilopictures

Instagram @iloinfo

LinkedIn @/international-labour-organization-ilo

TikTok @ilo

X @ilo

YouTube @ilotv

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