Topic: Access

Commission on Science and Technology for Development

Acronym: CSTD

Established: 1992

Address: Palais des Nations, 1211 Geneva, Switzerland

Website: https://unctad.org/en/Pages/cstd.aspx

The Commission on Science and Technology for Development (CSTD) is a subsidiary of the UN Economic and Social Council (ECOSOC). It was established to advise the UN General Assembly (UNGA) on science and technology issues through analysis and appropriate policy recommendations. It is the focal point of the UN for science, technology, and innovation for development.

Under the mandate given by ECOSOC, the CSTD leads the follow-up to the outcomes of the World Summit on the Information Society (WSIS) and advises ECOSOC accordingly, including through the elaboration of recommendations aimed at furthering the implementation of the WSIS outcomes. The UN Conference on Trade and Development (UNCTAD) is responsible for the servicing of the CSTD.

Digital activities

The CSTD reviews progress made in the implementation of and follow up to the WSIS outcomes at regional and international levels. It also discusses science, technology, and innovation (STI), including frontier technologies, many of which are digital technologies and are largely linked with digitalisation. Based on thematic reviews and discussions, the CSTD prepares draft resolutions for ECOSOC. These draft resolutions tackle issues ranging from access to the internet and information and communication technologies (ICTs) and frontier technologies to the use of these technologies in achieving sustainable development. Sustainable development is linked particularly to the 2030 Agenda and the 17 sustainable development goals (SDGs), including topics in recent years related to climate action (SDG 13), clean water and sanitation (SDG 6), affordable and clean energy (SDG 7), sustainable cities and communities (SDG 11), Industry 4.0 (under SDG 9), and partnerships (SDG 17). Digital technologies play a role in all SDGs. At each of its annual sessions and intersessional panels, the CSTD addresses two priority themes regarding the use of STI, including digital technologies, in different areas related to the various SDGs.

Digital policy issues

Artificial intelligence Within the work of the CSTD, AI is placed under the term ‘frontier technologies’, which also includes big data analytics, biotech and genome editing, and IoT, https://unctad.org/en/Pages/CSTD/CSTDAbout.aspx

As part of its work on assessing the impact of technological change on inclusive and sustainable development, the CSTD is also exploring the role of frontier technologies including artificial intelligence (AI). At its 22nd session, the CSTD pointed out that AI and other frontier technologies offer significant opportunities to accelerate progress in achieving the SDGs, while also posing new challenges (e.g. disrupting labour markets, exacerbating or creating new inequalities, and raising ethical questions). The CSTD focused its 2019–2020 intersessional work on digital frontier technologies, such as AI, big data, and robotics. For 2021, the CSTD chose another digital technology – blockchain for sustainable development – as a priority theme. In 2022, the CSTD deliberated on industry 4.0 technologies (such as AI, big data, IoT, and robotics) for inclusive development. For 2023, the themes were using STI solutions, especially digital technologies to achieve SDG 6 on water and sanitation, and technology and innovation for cleaner and more productive and competitive production (including digital Industry 4 technologies). The most recent themes, for 2024, are Data for Development and Global cooperation in STI for development (which includes cooperation on digital infrastructure and digital technologies).

Access In the CSTD’s work, disparities related to access to the internet are referred to as the ‘digital divide’.

During its annual sessions and intersessional panels, as well as in its draft resolutions for ECOSOC, the CSTD tackles aspects related to the digital divide, and outlines the need for further progress in addressing the impediments that developing countries face in accessing new technologies. It often underlines the need for coordinated efforts among all stakeholders to bridge the digital divide in its various dimensions: access to infrastructure, affordability, quality of access, digital skills, gender gap, and others. To this aim, the CSTD recommends policies and actions to improve connectivity and access to infrastructure, affordability, multilingualism and cultural preservation, digital skills and digital literacy, capacity development, and appropriate financing mechanisms. There is an annual follow-up to the progress made on WSIS implementation, which is a critical international process for evaluating progress in overcoming the digital divide in internet access within and across countries. There is also a 20-year review of WSIS that is now beginning, called WSIS+20, which will be held in 2025 in the General Assembly. The CSTD has been undertaking a series of global and regional open consultations  to gather inputs from multistakeholders for its report on WSIS+20 to be submitted, through ECOSOC, to the General Assembly in 2025. 

Sustainable development

As the UN focal point for STIfor development, the CSTD analyses the impact of digital technologies on sustainable development (assessing opportunities, risks, and challenges), including from the perspective of the principle of ‘leaving no one behind’. The CSTD also works to identify strategies, policies, and actions to foster the use of technology to empower people and ensure inclusiveness and equality. In addition, it acts as a forum for strategic planning, the sharing of good practices, and providing foresight about emerging and disruptive technologies. 

Capacity development

Capacity development is one of the recurring themes that appear in draft resolutions prepared by the CSTD on the implementation of and follow-up to the WSIS outcomes. The CSTD often emphasises the need for countries and other stakeholders to focus on capacity development policies and actions to further enhance the role of the internet as a catalyst for growth and development. Strengthening the capacity of stakeholders to participate in internet governance processes is another objective the CSTD has been calling for, especially in regard to the Internet Governance Forum (IGF). 

Interdisciplinary approaches: Internet governance

The CSTD was mandated to review the IGF process and suggest improvements. To this aim, the Working Group on Improvements to the IGF was established and a report recommending a number of action items regarding the IGF was delivered in 2012. The CSTD was also entrusted with the mandate to initiate discussions about enhanced cooperation in internet governance. It convened two working groups on enhanced cooperation (2013–2014 and 2016–2018); although consensus seemed to emerge on some issues, a divergence of views persisted on others and the Working Group could not reach consensus on recommendations on how to further implement enhanced cooperation as envisioned in the Tunis Agenda.

UNCTAD is in charge of servicing the CSTD. As such, digital tools used by UNCTAD, for example, platform for online meetings, and social media for communications purposes are also employed for CSTD-related purposes. For instance, the 23rd and 24th CSTD annual sessions as well as the intersessional panel of the 24th CSTD were purely virtual, using the Interprefy platform. The intersessional panel and the annual session of the 25th CSTD were hybrid, combining online and in-person participation. The online platforms used were Interprefy and Zoom, respectively.

Digital tools

UNCTAD is in charge of servicing the CSTD. As such, digital tools used by UNCTAD (e.g. platform for online meetings, social media for communications purposes) are also employed for CSTD-related purposes. For example, the 23rd and 24th CSTD annual sessions as well as the intersessional panel of the 24th CSTD were purely virtual, using the Interprefy platform. The intersessional panel and the annual session of the 25th CSTD were hybrid, combining online and in-person participation. The online platforms used were Interprefy and Zoom, respectively. CSTD meetings have returned to a more conventional in-person format, but digital platforms remain widely in use for the work of the CSTD.

Social media channels

Facebook @UNCTAD

Flickr @UNCTAD

Instagram @unctad

LinkedIn @UNCTAD

X @UNCTAD

YouTube @UNCTADOnline


World Intellectual Property Organization

Acronym: WIPO

Established: 1967

Address: Chemin des Colombettes 34, 1211 Geneva 20, Switzerland

Website: https://www.wipo.int/

Stakeholder group: International and regional organisations

WIPO is a UN agency functioning as the global forum for intellectual property (IP) related services (patents, copyright, trademarks, and designs), policy, information, and cooperation. The organisation was established in 1967. It currently has 193 member states and over 200 observers representing non-governmental organisations (NGOs) and intergovernmental organisations. WIPO leads the development of a balanced and effective global IP ecosystem to promote innovation and creativity for a better and more sustainable future.

Digital activities

WIPO runs several online registration systems for patents and trademarks. There are also numerous databases available for use by stakeholders on the same subjects.

Digital policy issues

Frontier technologies including artificial intelligence

WIPO pays particular attention to the interplay between frontier technologies including artificial intelligence (AI) and IP.

The WIPO Conversation on IP and Frontier Technologies provides an open, inclusive forum to engage with and facilitate discussion and knowledge-building among the widest possible set of stakeholders. It leads the global discourse on the impact of frontier technologies on IP, in this fast-moving, complex space. Each year, WIPO usually holds two sessions of the Conversation covering both the uses and applications of frontier technologies to assist IP Offices and IP owners as well as more conceptual policy-based discussions to ensure that the IP systems continue to foster innovation. The five sessions of the WIPO Conversation to date have focused on AI, data, and frontier technologies in IP administration.

WIPO has prepared a paper exploring the (potential) impact of AI on IP policies in areas such as copyright and related rights, patents, trademarks, designs, and overall IP administration. It also maintains an AI and IP strategy clearing house, which collates government instruments (strategies, regulations, etc.) that are relevant to AI, data, and IP.

WIPO is also developing and deploying AI solutions in the context of various activities; relevant examples are WIPO Translate and the WIPO Brand Image Search, which use AI for automated translation and image recognition. The WIPO Index of AI Initiatives in IP Offices seeks to foster information sharing and collaboration between national IP Offices working on similar projects.

Alternative dispute resolution and critical internet resources

WIPO’sactivitiesregarding the Domain Name System(DNS) revolve around the protection of trademarks and related rights in the context of domain names. It developed the Uniform Domain-Name Dispute-Resolution Policy (UDRP) with the Internet Corporation for Assigned Names and Numbers (ICANN). Under this policy, WIPO’s Arbitration and Mediation Center provides dispute resolution services for second-level domain name registrations under generic top-level domains (gTLDs) to which the UDPR applies. The Center also administers disputes under specific policies adopted by some gTLD registries (e.g. .aero, .asia, .travel). In addition, it offers domain name dispute resolution services for over 70 country code top-level domains (ccTLDs). WIPO has developed a ccTLD Program to provide advice to many ccTLD registries on the establishment of dispute resolution procedures. It also contributes to the work carried out within the framework of ICANN in regard to the strengthening of existing trademark rights protection mechanisms or the development of new such mechanisms.

Intellectual property rights

Trademarks

WIPO has long been involved in issues related to the protection of trademarks in the context of the DNS. The first phase of the WIPO Internet Domain Name Process, carried out in 1991, explored trademark abuse in second-level domain names, and led to the adoption, by ICANN, of the UDRP. WIPO has also contributed to the development of several trademark rights protection mechanisms applicable to gTLDs (such as legal rights objections, the Trademark Clearinghouse, and the uniform rapid suspension system). The WIPO Arbitration and Mediation Center administers trademark-related dispute resolution cases for several gTLDs and ccTLDs.

Copyright

WIPO is actively contributing to international discussions on the opportunities offered by copyright in the digital environment, especially to developing economies, small and medium enterprises  (SMEs) and women entrepreneurs. The organisation administers the Internet Treaties and the Beijing Treaty, which clarify that existing copyright and related rights apply on the internet, and introduce new online rights, while also establishing international norms aimed at preventing unauthorised access to and use of creative works on the internet or other digital networks. The WIPO Accessible Books Consortium furthers the practical implementation of the Marrakesh Treaty to increase the number of books available worldwide in accessible digital formats. WIPO member states are considering topics related to copyright in the digital environment at the multilateral level. WIPO also carries out research and organises seminars and other meetings on aspects concerning challenges and possible solutions for taking advantage of the opportunities offered by copyright and related rights in the digital era.

Liability of intermediaries

Given WIPO’s concerns  regarding  the  protection of copyright and related rights on the internet, the organisation is exploring issues related to the roles and responsibilities of internet intermediaries when it comes to online copyright infringements. The organisation carries out or commissions research and publishes studies on the relationship between copyright and internet intermediaries (such as comparative analyses of national approaches to the liability of Internet intermediaries), and organises events (seminars, workshops, sessions at the World Summit on the Information Society (WSIS) Forum and Internet Governance Forum (IGF) meetings, etc.) aimed at facilitating multistakeholder discussions on the potential liability of internet intermediaries concerning copyright infringements.

  • Comparative analysis of national approaches of the liability of the internet intermediaries (I and II).

Sustainable development

WIPO is of the view that IP is a critical incentive for innovation and creativity, and, as such, a key to the success of the sustainable development goals (SDGs). The organisation works to enable member states to use the IP system to drive the innovation, competitiveness, and creativity needed to achieve the SDGs. It does so, for instance, through supporting countries in their efforts to build an innovative IP ecosystem, providing legislative advice on updating national IP laws, and supporting judiciary systems in keeping up with technological innovation. WIPO’s contribution to the implementation of the Agenda 2030 is guided by its Development Agenda.

Climate change

WIPO’s Global Challenges programme brings together various stakeholders to explore issues related to green technologies and the environment. It hosts WIPO GREEN, a multistakeholder platform aimed to promote innovation and diffusion of green technologies, and it provides analysis of relevant IP issues to facilitate international policy dialogue. The WIPO GREEN platform includes a digital database of green technologies in sectors such as energy, water and transportation. In 2022, WIPO launched the Green Technology Book, a major digital publication to showcase concrete solutions related to climate change adaptation. The report will be fully integrated with the WIPO GREEN database, allowing for continuous additions by technology providers.

  • WIPO GREEN – online marketplace for sustainable/ green technologies

Digital tools

Here are some examples of the digital tools WIPO uses in relation to its services:

  • WIPO Online Case Administration Tools, including WIPO eADR (allowing parties in a dispute, mediators, arbitrators, and experts in a WIPO case to securely submit communications electronically into an online docket) and online facilities for meetings and hearings as part of WIPO cases.
  • WIPO GREEN – online marketplace for sustainable technologies.
  • WIPO Match – platform that matches seekers of specific IP-related development needs with potential providers offering resources.
  • WIPO Alert – platform to upload information on entities that infringed copyright at national level.
  • Madrid e-services – online tools and resources.
  • Electronic Forum – enables the electronic distribution and submission by email of comments concerning preliminary draft working documents and draft reports.
  • WIPO Academy – also includes an eLearning Centre.
  • WIPO Connect – enables collective management of copyright and related rights at local and central levels.
  • ABC Global Book Service – on-line catalogue that allows participating libraries for the blind and organisations serving people who are print disabled to obtain accessible content.
  • WIPO Knowledge Centre – hosts virtual exhibitions. Recent subjects have included geographical indications, and AI.

Social media channels

Facebook @WIPO

Flickr @WIPO

Instagram @wipo

LinkedIn @WIPO

Podcast @https://www.wipo.int/podcasts/en/

X @WIPO

YouTube @WIPO

The United Nations High Commissioner for Refugees

Acronym: UNHCR

Established: 1950

Address: Rue de Montbrillant 94, 1201 Genève, Switzerland

Website: https://www.unhcr.org/

Stakeholder group: International and regional organisations

Established in 1950 after the end of WWII, the United Nations High Commissioner for Refugees is a UN agency mandated to help and protect refugees, internally displaced and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country.

Whereas the majority of its activities take place in the field (given that 90% of its staff is based on the ground) and include, among other things, the provision of protection, shelter, emergency relief, and repatriation, it also works with national political, economic and social actors in order to ensure that refugee policies are enacted and laws are compliant with international frameworks. In addition, the organisation also takes on advocacy activities where it works with governments, non-government actors in order to promote practices and provide assistance to those in need.

As recognition for its work, in 1954, the UNHCR was awarded the Nobel Peace Prize.

Digital activities

The UNHCR’s digital activities centre around its core objective – to aid refugees and displaced persons. The organisation, therefore, has been very active in the area of digital inclusion and digital identity. In this context, the UNHCR, for instance, looks for ways how digital identity can facilitate protection and empowerment of refugees and asylum-seekers. In addition, the Refugee agency has conducted substantial work in the field of privacy and data protection and transition to online learning to ensure the right to education.

Digital policy issues

Digital identities 

To promote the inclusion of refugees, internally displaced persons (IDPs), stateless persons and other vulnerable individuals, the UNHCR focuses a part of its work on digital identity. Within this scope, it published in 2018 its “UNHCR Strategy on Digital Identity and Inclusion”. In this document, the UNHCR defines the challenges faced by individuals, in particular, foreigners, migrants, asylum seekers and refugees who lack their legal identity papers. It highlights the advantages brought about by digitalisation and defines three main objectives for achieving the digital inclusion and digital identity: 1) Empower refugees, stateless and forcibly displaced persons to access, among other things, the job market, education and financial services; 2) strengthen states’ capacity to register and document all individuals living on their respective territories and ensure conformity with international standards of data security and privacy; 3) improve service delivery (e.g. delivery of legal and protection) through the use of the Internet and mobile technologies.

From a practical point of view, the Refugee Agency uses Population Registration and Identity Management Ecosystem (PRIMES) which gathers UNHCR’s digital registration, identity management and case management tools into a single internally connected and interoperable ecosystem. The tool makes use of personal information including biographic and biometric data, to provide necessary assistance, protection and services to protection to refugees and other displaced populations.

Online education 

Online learning plays also features in UNHCR’s work. In a recent publication titled ‘Supporting Continued Access to Education during COVID-19’, the UNHCR underscored its vital role in advocating for and ensuring the inclusion of refugees in national response plans to ensure the continuity of learning. The document sheds light on some of the activities that it has undertaken in light of the health crisis, including, the launch of online learning platforms in Jordan as well as related education programmes in Uganda. 

In the broader context of online education, in its ‘Education 2030: A Strategy for Refugee Inclusion’, the UNHCR highlights the increasingly important role played by digital technologies and proposes the strengthening of policies and practices to promote the development of digital and transferable skills through connected and blended learning 

methods. Keeping within the broader approach, in 2016, the UNHCR, together with Arizona State University, initiated the Connected Learning in Crisis Consortium (CLCC). The objective of the initiative is to promote, coordinate and support the provision of quality higher education in contexts of conflict, crisis and displacement through Connected Learning that thanks to the use of information technology combine face-to-face and online learning. 

To pursue its action in the domain of access to education, the Refugee Agency runs several platforms. To illustrate, its online platform ‘UNHCR Opportunities’ allows refugees, IDPs and other displaced persons to find accredited higher education academic or scholarship programmes that have been verified by UNHCR. The ‘Learn and Connect’ portal enables UNHCR staff and partners to access a comprehensive set of learning activities.

Sustainable development 

The UNHCR is firmly committed to achieving the 2030 Agenda for Sustainable Development. The interplay between digital and development is evident in the Agency’s contributions in the field of digital inclusion. To this end, the UNHCR has published the above-mentioned ‘Strategy on Digital Identity and Inclusion’.

The Agency has also developed Digital Access, Inclusion and Participation programme, to ensure that refugees and other displaced communities have access to digital technology and connectivity, and increasing their participation in Agency’s work. UNHCR’s Innovation Service leads the programme.

In 2018, the UNHCR launched the Global Compact for Refugees, a  framework for more equitable responsibility-sharing, noting that sustainable solutions to refugee situations cannot be realised without international cooperation. Therefore, it sets out four key objectives: to ease the pressures on host countries, enhance refugee self-reliance, expand access to third-country solutions, and support conditions in countries of origin for return in safety and dignity. Moreover, the Agency developed a digital platform for the Global Compact on Refugees, which enables the sharing of experiences and knowledge on the implementation of the Global Compact for Refugees.

The UNHCR has also worked with students and young people to raise awareness on many challenges faced by refugees. For instance, the Agency has launched ‘The MUN Refugee Challenge’ to encourage students worldwide to debate on and shape solutions to numerous refugee crises. 

Privacy and data protection 

The UNHCR has been very vocal in the area of data protection, emphasising that ‘Data protection is part and parcel of refugee protection’. Since 2015, the Refugee agency has its own Data protection policy. The Policy is accompanied by the ‘Guidance on the Protection of Personal Data of Persons of Concern to UNHCR’, published in 2018, with the aim of assisting the UNHCR personnel in the application and interpretation of the above Policy. 

The Refugee agency has recently published a ‘Data Transformation Strategy 2020-2025’ aimed at strengthening its role as a leading authority on data and information related to forcibly displaced and stateless persons.

South Centre

Address: Chem. de Balexert 7-9, 1219 Genève, Switzerland

Website: https://southcentre.int

Established in 1995, the South Centre is an intergovernmental policy research think tank composed of and accountable to developing country member states. It researches key policy development issues and supports developing countries to effectively participate in international negotiating processes that are relevant to achieving the sustainable development goals (SDGs). The South Centre promotes the unity of the Global South in such processes while recognising the diversity of national interests and priorities.

The South Centre works on a wide range of issues relevant to countries in the Global South and the global community in general, such as sustainable development, climate change, South-South cooperation (SSC), financing for development, innovation and intellectual property, traditional knowledge, access to medicines, health, biodiversity, trade, investment agreements, international tax cooperation, human rights, gender, and the fourth industrial revolution.

Within the limits of its capacity and mandate, the South Centre also responds to requests for policy advice and technical and other support from its members and other developing countries.

The South Centre has observer status in several international organisations.

Digital activities

Innovation and development is one of the issue areas the South Centre works on. As part of its efforts within this domain, it focuses on information technologies. Moreover, digital issues are also tackled in the domain of, inter alia, taxation and the digital economy, data governance, e-commerce, and the fourth industrial revolution.

The South Centre has produced deliverables/research outputs in the following areas: digital and financial inclusion, digital economy, digital taxation, digital industrialisation, and digital trade, among others.

Digital policy issues

Intellectual property rights

In June 2019, it published a policy brief on Intellectual Property and Electronic Commerce: Proposals in the WTO and Policy Implications for Developing Countries, in which it gave an overview of discussions within the WTO on IP and its potential implications for the digital economy.

In September 2020, the South Centre published a research paper on Data in Legal Limbo: Ownership, Sovereignty, or a Digital Public Goods Regime? and in 2022, a research paper on The Liability of Internet Service Providers for Copyright Infringement in Sri Lanka: A Comparative Analysis.

Additional research will be published on IP and digital-related topics in the coming year.

E-commerce and trade

The digital economy is another issue researched by the South Centre in the context of development. For instance, in 2017 it published an analytical note The WTO’s Discussions on Electronic Commerce, in which it explores the stance of developing countries (i.e. readiness in terms of infrastructure, upskilling, etc.) to engage in cross-border e-commerce. Among other things, it highlights challenges such as low information technology (IT) adoption and the lack of electricity supply that limit the uptake of e-commerce activities in Africa for instance. Another analytical note published that same year tackles the impact of the digital economy on micro, small and medium-sized enterprises (MSMEs), and looks into the type of e-commerce rules that could best serve the interests of MSMEs.

The South Centre also provides analyses and organises many meetings to discuss issues such as the WTO E-Commerce Moratorium and the Joint Statement Initiative (JSI) plurilateral discussions on e-commerce.

In 2019, it addressed issues on the regulation of the digital economy in developing countries, namely, the future of work, market dynamics, and data and privacy protection.

The South Centre recently published a research paper on the WTO Moratorium on Customs Duties on Electronic Transmissions. This paper highlights the adverse impacts of the continuing moratorium on developing and least developed countries. Because of the moratorium, almost all developing and least developed countries are losing tariff revenues at a time when they are most needed. With no clarity on the definition of electronic transmissions and thereby on the scope of the moratorium, its continuation can lead to substantive tariff revenue losses for developing and least developed countries in the future.

The South Centre recently issued a statement on the landmark shift of the US Trade Representative’s decision to rein in the Big Tech digital trade agenda under the E-Commerce Joint Statement Initiative (JSI) negotiations.

The South Centre also monitors developments and participates in discussions in the field and across international organisations in Geneva, including the UNCTAD eTrade for All initiative.

In 2022, the South Centre organised/co-organised two sessions during UNCTAD eCommerce week: Data Regulation: Implications for the Digitization of the Economy and Development and Exploring a Global Framework for Data Governance. The South Centre Executive Director also participated in the eTrade for All Leadership Dialogue. See the Centre’s contribution here.

Taxation

The taxation of the digital economy is the single biggest issue in international taxation today. Countries around the world are trying to find solutions for taxing Big Tech companies that operate with very different business models owing to which they are able to escape taxation under outdated international tax rules meant for a brick-and-mortar economy. The key solution being negotiated is known as Amount A of Pillar One of the Organisation for Economic Co-operation and Development (OECD)’s Two Pillar solution. The South Centre has been actively involved in Amount A negotiations, briefing its member states and submitting comments on every single set of Model Rules that have been put out for public comment, articulating the concerns and issues of developing countries. In 2022, we published the world’s first set of country-level revenue estimates on Amount A contrasted with the UN solution of Article 12B of the UN Model Tax Convention. The revenue estimates were published for the member states of the South Centre and the African Union, with whom the study was jointly conducted. We are coming up with a revised set of revenue estimates based on the latest version of Amount A for our member states and these will be released in late 2023. In October 2023, we published another Policy Brief titled Beyond the Two Pillar Proposals: A Simplified Approach for Taxing Multinationals, which offers an alternative policy solution different from those of the UN and the OECD.

We also published a Policy Brief in June 2023 titled Taxation of Digital Services: What hope for the African States? which argues that African countries need to improve digital connectivity to be able to collect more taxes under the OECD digital tax solution of Amount A. This is because the revenue sourcing rules of Amount A allocate profits using digital indicators such as viewing of advertisements, IP addresses, etc.

In the UN Tax Committee, we participated in the 26th Session in New York where we mobilised the developing country members through peer exchanges and briefings and also participated in the negotiations to promote the interests of our member states and other developing countries, inter alia, on the taxation of the digital economy. 

Ahead of the UN Tax Committee session, we published a study on the taxation of computer software. The study on computer software showed that 34 of the South Centre’s member states could have collected $1 billion in taxes in 2020 from computer software sales had there been the corresponding standards by the UN. The Brief helped mobilise developing country support and bring to a close a 20-year negotiation on the taxation of computer software.

We also published a Policy Brief titled Conceptualizing Remote Worker Permanent Establishment, which provided an innovative solution for taxing the emerging phenomenon of Work From Home/Work From Anywhere. 

The UNCTAD Intergovernmental Group of Experts on the Digital Economy invited the South Centre to present to UN member states the policy options for taxing the digital economy. Our presentation was so appreciated that the governments of Palestine and Cambodia immediately requested capacity building on the subject.

Given our expertise in the taxation of the digital economy, we co-organised in June 2023 a Group of Twenty (G20)-South Centre event on international taxation. This was on capacity building for Indian tax officials on the Two Pillar solution and the international tax standards being negotiated in the UN. This was also our first G20 event, and was widely praised and appreciated by the Indian participants. We mobilised international tax experts from across Asia, Africa, and Latin America to share their perspectives on these topics with Indian officials.

We partnered with the United Nations Development Programme (UNDP) to co-organise a Capacity Building Workshop on the taxation of the digital economy in May 2023. The two organisations shared the policy options available to Sri Lanka to tax the digital economy, which included a Digital Services Tax. The workshop was so impactful that within a few days the government introduced a digital services tax and in the record time of two months got it passed by Parliament. We remained engaged and provided technical briefs to the Sri Lankan Parliament, particularly the Finance Committees.

We were also invited to participate in the Addis Tax Initiative (ATI) General Assembly in Zambia where we provided capacity building on ATI member states on the taxation of the digital economy. After the workshop, the Finance Ministry of Zambia reached out to the South Centre Tax Initiative (SCTI) for detailed policy advice.

Multiple news channels and agencies regularly solicit the South Centre’s views on the concerns of the developing countries in international tax negotiations on the taxation of the digital economy.

Sustainable development

The South Centre has delved into the interplay between digital technologies and development on several occasions through its research outputs. In 2006, it published an analytical note titled Internet Governance for Development, arguing that affordable access to the internet allows for better education opportunities, greater access to information, improved private and public services, and stronger cultural diversity. More specifically, the document provided recommendations on issues such as openness (e.g. leaving the policy space open for developing countries), diversity (e.g. multilingualism), and security (e.g. funding of computer security incident response teams (CSIRTs)) to maximise the outcomes of discussions for developing countries at the Internet Governance Forum (IGF).

A year later, the South Centre published the research paper Towards a Digital Agenda for Developing Countries, in which it looks into the conditions, rights, and freedoms necessary for developing countries to benefit from digital and Internet resources. By bringing together several different strands of ongoing discussions and analyses at the national and international levels, it provides a direction for further research and policy analysis by laying the groundwork and creating awareness of the relevance and scope of digital and internet content for policymakers in developing countries.

In 2020, the South Centre continued to research the impact of digital technologies in the context of development. Its research paper The Fourth Industrial Revolution in Developing Nations: Challenges and Roadmap tackles trends in emerging technologies such as big data, robotics, and the internet of things (IoT), and identifies challenges, namely, the lack of infrastructure, a trained and skilled workforce, scalability, and funding faced by developing countries. It goes on to propose a strategic framework for responding to the fourth industrial revolution, which focuses on capacity building, technology incubations, scientific development, and policymaking.

Discussions towards the adoption of a Global Digital Compact (GDC) have been included as one of the proposals made by the United Nations Secretary-General (UNSG) in his report Our Common Agenda (A/75/982). The main objective of this proposal is “to protect the online space and strengthen its governance” based on “shared principles for an open, free and secure digital future for all”. The issue of digital governance is quite complex and includes the need to reaffirm the fundamental commitment to connecting the unconnected; avoiding fragmentation of the internet; providing people with options as to how their data is used; applying human rights online; and promoting the regulation of AI. 

The need to guarantee the implementation of human rights online requires that discussions leading towards the GDC are conducted with upmost transparency, public disclosure, and accountability. Likewise, the private IT sector must respect human rights, apply human rights due diligence and increased accountability, and allow broader oversight from the state and civil society. In some instances, public-private partnerships (PPPs) can be a useful tool to support an inclusive digital transformation, but public participation and oversight of PPPs, guided by strong principles of transparency and the protection and respect for human rights, are necessary to support the transfer of technology, skills, and knowledge needed to promote an inclusive digital transformation. The South Centre has actively engaged with other partners to strengthen multilateralism in this process and to limit the detrimental impacts of multistakeholderism in global governance.  

The South Centre combines expertise in global matters of governance in the discussion of the GDC with the objective of strengthening multilateralism through an intergovernmental process that protects the voices of developing and least-developed countries. We prepared a submission to the GDC on applying Human Rights Online. In addition, our forthcoming research paper considers the discussion on the GDC, the current fragmentation of digital governance from the perspective of developing countries, and the need to increase international cooperation directed towards digital transformation, while highlighting the need to address climate change, the protection of human rights, and inclusiveness as the most relevant issues for developing countries today. 

In light of the global health pandemic, the South Centre, as part of its publication series South Views, shared the perspectives of developing countries on digital health. its challenges and recommendations to overcome these, and harnessing digital technology for education in developing countries, A SouthViews on Access to Medical Equipment in a Pandemic Situation: Importance of Localized Supply Chains and 3D Printing was also published.

In 2020 and 2021, a SouthViews on Technology and Inequality: Can We Decolonise the Digital World?, on Digital Transformation: Prioritizing Data Localization, and An Introduction to the UN Technology Bank for the Least Developed Countries were also published.

A Public Health Approach to Intellectual Property Rights is a virtual help desk on the use of the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) flexibilities for public health purposes.

The South Centre has general and specific emailing lists and is moving to institutionally become a paperless organisation.

Future of meetings

In the COVID-19 global pandemic, the South Centre has increasingly used Zoom and Microsoft Teams for online meetings and webinars.

See meetings that the South Centre has organised at https://www.southcentre.int/category/events/the-south-centre-events and https://ipaccessmeds.southcentre.int/ event/ and https://taxinitiative.southcentre.int/event/

Social media channels

Facebook @South Centre

Instagram @southcentre_gva

LinkedIn @South Centre, Geneva

X @South_Centre

YouTube @SouthCentre GVA

University of Geneva

Acronym: UNIGE

Established: 1559

Address: Rue du Général-Dufour 24, 1211 Geneva, Switzerland

Website: https://www.unige.ch/international/index_en.html

Stakeholder group: Academia & think tanks

With more than 18,000 students of 150+ nationalities, UNIGE is the second-largest university in Switzerland. UNIGE offers 193 study programmes (102 Bachelor and Master programmes; 91 doctoral programmes) and 392 continuing education programmes. covering an extremely wide variety of fields: exact sciences, medicine, humanities, social sciences, law, etc.

Digital activities

UNIGE has incorporated digital technology into its strategy and appointed a vice-rector in charge of defining and piloting digital initiatives in the fields of education, research, and services to society. A Digital Transformation Office was also set up to identify and connect digital actors within the institution and federate digital activities and projects while encouraging the emergence of innovative projects.

The digital strategy in place considers digital technology both as a tool for teachers and researchers, and as a subject for teaching and research. It brings UNIGE to the fore in debates on digital technology at the local, national, and international level.

An Action Plan accompanies UNIGE’s digital strategy. It is regularly updated to report on progress and incorporate new digital initiatives or projects that have emerged within the university community. It is a guiding document indicating the activities and projects that the Rectorate particularly wishes to support.

Many more digital activities are carried out within the institution, while they are not included in the Action Plan. This is, for instance, the case of the activities carried out by the Division of Information and Communication Systems and Technologies (DiSTIC) along with many digital projects carried out by the academic community and central services. UNIGE is internationally recognized for its research in quantum cryptography, and is developing high-ranking research activities in the fields of digital humanities, autonomous vehicles, and digital law.

More information on the university’s digital strategy and action plan can be found at https://www.unige.ch/numerique/en.

Digital policy issues

Capacity development

In an attempt to develop digital literacy within its community, UNIGE has put in place a series of measures to meet the needs of its students, researchers, administrative staff, and other community members. To this end, the university offers a series of optional transversal courses open to all students and provides training and workshops on particular digital skills and tools for advanced students and researchers. It is also developing and deploying its Open Science roadmap, which includes training on research data management and Open Access publishing.

As part of its digital strategy, UNIGE created a Digital Law Center (DLC) at the Faculty of Law. The DLC provides courses focused on the internet and law. It also organizes its annual Digital Law Summer School, where participants can discuss digital law and policy issues, such as cybersecurity, privacy, freedom of expression, and intellectual property with leading experts from academia and international organizations. Every year since 2016, UNIGE has organized the Geneva Digital Law Research Colloquium (run by the DLC in cooperation with other leading academic centers, including the Berkman Klein Center for Internet and Society at Harvard University). This event is a scientific workshop that gives an opportunity to next-generation digital law and policy researchers to present and discuss various digital policy issues, such as freedom of expression online, copyright, and the internet of things (IoT) with senior high-level experts.

Together with ETH Zurich, UNIGE recently created a Lab for Science in Diplomacy (SiDLab). In this respect, it created two professorships in Computational Diplomacy, developed jointly by the Global Studies Institute (GSI) and the Department of Computer Science of the Faculty of Science. One is specialized in data science, particularly machine learning (ML), and the other focuses on data categorization in relation to complexity theories and global studies. With these two new positions, UNIGE aims to improve the understanding of global issues by developing a new theoretical framework for international relations, using new algorithms and mobilizing computing power to develop scenarios. Leveraging its multidisciplinary culture, UNIGE has recently created a transversal Data Science Competence Center (CCSD) aimed at federating competencies from all faculties and enabling cross-fertilization between various disciplines to develop advanced research and services. Since its creation, more than 600 researchers have joined the CCSD community and actively participate in its research and learning activities. To support the teaching community with digital transformation, UNIGE has created a portal for online and blended learning with a set of resources to help tutors prepare their courses and classes. Some of the resources are intended for self-training, while others provide users with training/coaching opportunities with UNIGE e-learning and blended learning experts.

When students are positioned as partners in university communities, they become active participants with valuable expertise to contribute to shaping the process of digital transformation. The Partnership Projects Program (P3) provides students, alongside academic and professional staff, with the opportunity to bring forward their ideas to improve the digital tools and services at the university. Students and staff are engaged on a project they designed, and they work together towards the shared goal of learning from their partners and improving the university with a solution meeting their needs. At the end of the project, the university may carry on with the implementation of the proposed solution, leading to a new digital service or tool for the community.

UNIGE maintains an IT Service Catalogue where students and staff members can access all digital tools the university provides, such as the UNIGE Mobile App, Moodle, UNIGE’s data storage system, and many others.

UNIGE also offers a number of MOOCs (massive open online courses) open to everyone. Subjects range from Human Rights to Chemical Biology, from Water Resources Management to Exoplanets, or from Investment Management to Global Health.

Future of meetings

UNIGE events are places where experts can meet and exchange ideas, where knowledge and information can be passed on to the university community and to society at large. They are living pillars of UNIGE’s research, teaching and public service missions. The organization of these events has been severely challenged by the COVID-19, but the use of digital tools has made it possible to keep these meeting and exchange places alive. It was also an opportunity to rethink the formats and ambitions of UNIGE events for the long term, as digital tools have the potential to facilitate access to knowledge, increase the influence of UNIGE events, and reduce the environmental impact of participants’ travels.

Many UNIGE events are now being organized in a virtual or hybrid format, such as the Dies Academicus and public and scientific conferences organized by the faculties. For instance, the series of public conferences, Parlons numérique organized each year by the Digital Transformation Office, has a hybrid format allowing remote participants to interact with the speakers. A dedicated website helps UNIGE community members willing to organize virtual or hybrid events.

Social media channels

Facebook @unigeneve

Instagram @unigeneve, @unigenumerique

LinkedIn @universite-de-geneve

Twitter @UNIGE_en, @unigenumerique

YouTube @Université de Genève

United Nations Economic Commission for Europe

Acronym: UNECE

Established: 1947

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.unece.org/info/ece-homepage.html

Stakeholder group: International and regional organisations

International Labour Organization

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Website: https://www.ilo.org/

Stakeholder group: International and regional organisations

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI  are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series. 

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform,  which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Social media channels

Facebook @ILO

Flickr @ilopictures

Instagram @iloinfo

LinkedIn @/international-labour-organization-ilo

TikTok @ilo

X @ilo

YouTube @ilotv

DiploFoundation

Acronym: Diplo

Established: 2002

Address: 7bis, Avenue de la Paix CH-1202 Geneva, Switzerland

Website: https://www.diplomacy.edu

Stakeholder group: Academia & think tanks

DiploFoundation (Diplo) is a Swiss-Maltese non-governmental organisation that specialises in capacity development in the field of Internet governance and digital policy. Established in 2002, Diplo, among other things, works to improve the role of small and developing states in global diplomacy by:

  • training officials through online courses, workshops, and simulation exercises;
  • developing capacity on Internet governance, cybersecurity, data, artificial intelligence, and other emerging tech issues;
  • promoting and developing digital tools for inclusive and impactful governance and policy-making.

Diplo’s main activities:

Capacity Development

Diplo’s capacity development support begins with individuals, but through the activities of these individuals, its impact reaches into the larger systems of which they and their organisations are a part. Diplo’s approach includes online training, policy research, policy immersion, and the development of communities of practice, combined in various ways as appropriate to each policy context. Diplo’s capacity development activities center around education, online training, courses, workshops, as well as online events, webinars, and research on topics such as AI, big data, science diplomacy, and cybersecurity.

Events

To address pressing issues in global governance, Diplo’s events bring together people from different perspectives, including diplomats, business professionals, academics, members and staff of international organisations, members of civil society, and members of the technical community. Diplo works to make its events more accessible through e-tools that support remote participation. These events often evolve into teaching activities, publications, or online interactions.

Courses

Diplo offers postgraduate-level academic courses and training workshops on a variety of diplomacy-related topics for diplomats, civil servants, staff of international organisations and NGOs, and students of international relations. Combining a highly developed learning methodology with a unique online learning platform, Diplo’s courses are flexible, personal, interactive, and community-building. Courses are delivered online, face-to-face, and in a blended format.

Research

Diplo’s efforts on capacity development also include research on a variety of digital topics such as AI, big data, science diplomacy, and cybersecurity. This research has been conducted in collaboration with a number of partners, including swissnex and the Ministry for Foreign Affairs of Finland.

Artificial Intelligence

In the area of AI, Diplo has established its AI Lab, a multifaceted initiative that includes research and analysis on AI policy, capacity development in the field of AI and related areas, reports from main events and discussions on AI, and analysis of the impact of AI on diplomacy.

At IGF 2019 in Berlin, Diplo launched its humAInism project as a response to calls for regulation and oversight of AI technologies. The project aims to anchor AI in the core values of humanity by understanding how AI functions and what reasonable policy trade-offs need to be made. It looks under the AI bonnet to understand the technology and analyses the policy, legal, and ethics-related impacts of algorithms and other AI tools.

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