Topic: Digital business models

International Trade Centre

Post date March 1, 2022

Acronym: ITC

Established: 1964

Address: 54-56 rue de Montbrillant, Geneva, Switzerland

Stakeholder group: International and regional organisations

ITC supports developing countries to achieve trade-led growth, fosters inclusive and sustainable economic development, and contributes to achieving sustainable development goals (SDGs).

ITC offers small businesses, policymakers, and business support organisations in developing countries an array of trade-related practical training and advisory services, and a wealth of business intelligence data. It helps micro, small, and medium-sized enterprises (MSMEs) become more competitive and helps to create better regulatory environments for trade. ITC works to empower women, youth, and refugees through its programmes, projects, services, and data and helps drive digital connectivity and a global transition to green, sustainable trade.

Established in 1964, ITC is a multilateral agency with a joint mandate with the World Trade Organization (WTO) and the United Nations (UN) through the UN Conference on Trade and Development (UNCTAD).

Digital activities

ITC activities in e-commerce and digital trade:

Focus on the digitalisation of trade and solving the constraints faced by MSMEs regarding the e-commerce of goods and services, at the enterprise, business ecosystem, and policy levels.
Develop small business digital capabilities and improves e-commerce accessibility in developing countries for sustainable and inclusive growth through its ecomConnect programme.
Support the development of a conducive policy and regulatory environment for e-commerce at the national, regional, and multilateral levels, including facilitating domestic policy reforms, informing policymakers on the needs of MSMEs in relation to e-commerce and digitalisation, and building capacity for e-commerce-related trade negotiations.
Support digital connectivity by improving telecommunications regulations and working with partners who provide access to technologies and services.
Improve business ecosystems by collaborating with market partners and equipping business service organisations (BSOs) with the capacity to support MSMEs in the digital economy.

ITC is one of the co-facilitators of the World Summit on the Information Society (WSIS) action lines in the area of e-business, as well as a partner agency in UNCTAD’s e-trade for all initiative.

Digital policy issues

E-commerce and trade

ITC provides capacity building for policymakers on current issues in the e-commerce policy debate through training, workshops, and publications contributing to a conducive policy environment for e-commerce and digital trade. ITC projects also support developing countries in reviewing and updating e-commerce-related regulations and building capacity for effective implementation of policy reforms.

ITC assists enterprises, in particular MSMEs, in acquiring the necessary skills and capabilities to trade on e-commerce channels. Through the ecomConnect programme, it is engaged in the sustainable development of small businesses online by facilitating shared learning, innovative solutions, collaboration, and partnerships.

ITC’s e-commerce tools help MSMEs assess the readiness of their business to engage in international e-commerce, understand the options and costs of selling on e-commerce platforms, find available payment solutions, and track sales and site traffic across different e-commerce platforms in a single dashboard.

ITC’s digital entrepreneurship projects also support developing countries and MSMEs to build competitiveness in the rapidly growing global information technology and business process outsourcing markets.

Capacity development

ITC’s SME Trade Academy offers a series of online courses and access to educational material on an array of trade topics. It aims to assist SMEs, policymakers, and BSOs in building skills for trade development.

ITC also offers training for policymakers on building a conducive environment for e-commerce and engaging in negotiations on e-commerce and digital trade.

Digital tools

ITC addresses the challenge of a lack of reliable trade information on markets by offering market analysis tools and related market data sources. The Global Trade Helpdesk provides a one-stop shop for detailed information about imports, market dynamics, tariffs, regulatory requirements, potential buyers and more.

ITC market intelligence tools provide users with export and import statistics from more than 220 countries and territories and consist of the following: Trade Map, Market Access Map, Investment Map, Procurement Map, Export Potential Map, and Sustainability Map.

The ecomConnect community platform, managed by the ITC’s ecomConnect programme, links entrepreneurs, industry experts, and business support institutions in e-commerce to build up connections; acquire digital expertise through free online courses, e-commerce tools, and live webinars; and discuss the latest e-commerce news. The community brings together more than 5,000 active users from sub-Saharan Africa, the Middle East, North Africa, Europe, Central Asia, Latin America, and the Caribbean.

In addition, the ITC library offers a specialised information resource on international trade as well as its online catalogue, which is available to all users.

Future of meetings

See the ITC news and events page.

The South Centre

Post date March 1, 2022

Address: Chem. de Balexert 7-9, 1219 Genève, Switzerland

Website: https://southcentre.int

Established in 1995, the South Centre is an intergovernmental policy research think tank composed of and accountable to developing country member states. It conducts research on key policy development issues and supports developing countries to effectively participate in international negotiating processes that are relevant to the achievement of the sustainable development goals (SDGs). The South Centre promotes the unity of the Global South in such processes while recognising the diversity of national interests and priorities.

The South Centre works on a wide range of issues relevant to countries in the Global South and the global community in general, such as sustainable development, climate change, South-South co-operation, innovation and intellectual property, access to medicines, health, trade, investment agreements, international tax co-operation, human rights, and gender.

Within the limits of its capacity and mandate, the South Centre also responds to requests for policy advice and for technical and other support from its members and other developing countries.

The South Centre has observer status in a number of international organisations.

Digital Activities

Innovation and development are one of the issue areas that the South Centre works on. As part of its efforts within this domain, it focuses on information technologies. Moreover, digital issues are also tackled in the domain of, inter alia, taxation and the digital economy, data governance, e-commerce, and the 4th industrial revolution.

The South Centre has produced deliverables/research outputs in the following areas: digital and financial inclusion, digital economy, digital taxation, digital industrialisation, and digital trade, among others.

Digital policy issues

Sustainable development

The South Centre has delved into the interplay between digital technologies and development on several occasions through its research outputs. In 2006, it published an analytical note titled ‘Internet Governance for Development’. The document tackled the interplay between development and technology arguing that affordable access to the Internet allows for better education opportunities, greater access to information, improved private and public services, and stronger cultural diversity. More specifically, the document provided recommendations on issues such as openness (e.g. leaving the policy space open for developing countries), diversity (e.g. multilingualism), and security (e.g. funding of Computer Security Incident Response Teams (CSIRTs) in order to maximise the outcomes of discussions for developing countries at the Internet Governance Forum (IGF)).

A year later, the South Centre published the research paper ‘Towards a Digital Agenda for Developing Countries’, in which it looked into the conditions, rights, and freedoms necessary for developing countries to benefit from digital and Internet resources. By bringing together several different strands of ongoing discussions and analyses at the national and international levels, it aims to provide a direction for further research and policy analysis by laying the groundwork and creating awareness of the relevance and scope of digital and Internet content for policymakers in developing countries.

In 2020, the South Centre has continued to research the impact of digital technologies in the context of development. Its research paper ‘The Fourth Industrial Revolution in Developing Nations: Challenges and Roadmap’ tackles trends in emerging technologies such as big data, robotics, and Internet of things (IoT), and identifies challenges, namely, the lack of infrastructure, a trained and skilled workforce, scalability, and funding faced by developing countries. It then goes on to propose a strategic framework for responding to the 4th industrial revolution, which focuses on capacity building, technology incubations, scientific development, and policy-making.

In light of the ongoing global health pandemic, the South Centre as part of its publication series ‘SouthViews’, shared perspectives of developing countries on digital health. The article uses the example of the adoption of digital technologies in healthcare in Pakistan, and how the COVID-19 crisis advanced further the development of digital health.

E-commerce and trade

The digital economy is another issue researched by the South Centre in the context of development. For instance, in 2017 it published an analytical note ‘The WTO’s Discussions on Electronic Commerce’, in which it explored the stance of developing countries (i.e. readiness in terms of infrastructure, upskilling, etc.) to engage in cross-border e-commerce. Among other things, it highlighted challenges such as low information technology (IT) adoption, and the lack of electricity supply that limit the uptake of e-commerce activities in Africa for instance. In another analytical note published that same year, it tackled the impact of the digital economy on ‘Micro, small and medium-sized enterprises (MSMEs)’, and looked into the type of e-commerce rules that could best serve the interests of MSMEs.

More recently, it addressed issues pertaining to regulation of the digital economy in developing countries, namely, the future of work, market dynamics, and data and privacy protection.

The South Centre also provides analyses and organised many meetings in early 2020 to discuss issues such as the World Trade Organization (WTO) E-Commerce Moratorium and the Joint Statement Initiative (JSI) plurilateral discussions on e-commerce.

In addition to publications, the South Centre organises events within this field such as a workshop on ‘E-commerce and Domestic Regulation’, a technical session on ‘South-South Digital Cooperation to Boost Trade Competitiveness’, and a high-level event on ‘South-South Digital Cooperation for Industrialization’.

The South Centre is also monitoring developments and participating in discussions in the field and across international organisations in Geneva, including the UN Conference on Trade and Development (UNCTAD) eTrade for All initiative.

Taxation

A South Centre policy brief sheds light on some of the implications for developing countries concerning the new international taxation global governance structure and the ongoing corporate tax reform process under the Organisation for Economic Co-operation and Development (OECD) and the Inclusive Framework on Base Erosion and Profit Shifting (BEPS) Project umbrella in the context of the digitalisation of the economy. Policy responses undertaken are briefly summarised in a ‘SouthViews’ article and elaborated in detail in a research paper by the South Centre Tax Initiative (SCTI). The SCTI also submitted its comments on the OECD Secretariat’s Proposal for a “Unified Approach” under Pillar One and on the session paper relating to tax consequences of the digitalised economy and– issues of relevance for developing countries to be discussed at the 20th Session of the UN Committee of Experts on International Cooperation on Tax Matters.

Intellectual property rights

Intellectual property (IP) issues such as digital rights management and international legal frameworks for copyright in the digital age in the context of digital transformation have also been subject to South Centre research.

In June 2019, it published a policy brief on ‘Intellectual Property and Electronic Commerce: Proposals in the WTO and Policy Implications for Developing Countries’, in which it gave an overview of discussions within the WTO on IP and its potential implications for the digital economy.

Artificial intelligence (AI) was also tackled through the lens of IP. In an input on the draft issues paper on IP policy and AI submitted to the World Intellectual Property Organization (WIPO), the South Centre provides a number of recommendations which, among other things, underscore that particularities of AI and IP policy in developing countries and capacity building, including South-South dynamics that should be tackled in the final draft of the issues paper.

In September 2020, the South Centre also published a research paper entitled ‘Data in legal limbo: Ownership, sovereignty, or a digital public goods regime?’.

Digital Tools

A Public Health Approach to Intellectual Property Rights’: a virtual help desk on the use of Trade-related aspects of Intellectual property Rights (TRIPS) flexibilities for public health purposes A Public Health Approach to Intellectual Property Rights’: a virtual help desk on the use of the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) flexibilities for public health purposes https://ipaccessmeds.southcentre.int/ South Centre Tax Initiative: https://taxinitiative.southcentre.int/Social Media: Twitter: @South_Centre ; YouTube: SouthCentre GVA; Flickr: South Centre; LinkedIn The South Centre has a general and specific e-mailing lists.

Future of Meetings

Any reference to online or remote meetings? In light of the COVID-19 global pandemic, the South Centre has increasingly used Zoom and Microsoft Teams for online meetings and webinars. The South Centre organised a webinar on ‘The COVID-19 Pandemic: Intellectual Property Management for Access to Diagnostics, Medicines and Vaccines’ and a series of webinars on COVID-19 and development, which are as follows:

Energy for sustainable development in Africa in the post-COVID world – looking for the ‘New Normal’

Webinar 1: COVID-19 impact actions across Africa. First-hand information from policymakers and leading experts

Energy for sustainable development in Africa in the post-COVID world – looking for the ‘New Normal’

Webinar 2: Sustainable Energy for Africa: transition through growth. How to boost output, improve access and reduce impact on the nature and society? Technologies, scenarios, strategies, sources of finance and business models.

The South Centre also organised a webinar titled ‘Reflexiones sobre la Judicialización de la Salud en America Latina’.

World Economic Forum

Post date March 1, 2022

Acronym: WEF

Established: 1971

Address: Route de la Capite 91-93, 1223 Cologny/Geneva, Switzerland

Website: https://www.weforum.org/

Stakeholder group: NGOs and associations

WEF is a not-for-profit foundation whose membership is composed of large corporations from around the world. The Forum engages political, business, academic, and other leaders of society in collaborative efforts to shape global, regional, and industry agendas. Together with other stakeholders, it works to define challenges, solutions, and actions in the spirit of global citizenship. It also serves and builds sustained communities through an integrated concept of high-level meetings, research networks, task forces, and digital collaboration.

Digital activities

The fourth industrial revolution is one of the Forum’s key areas of work. Under this focus, it carries out a wide range of activities covering digital policy issues, from telecom infrastructure and cybersecurity to the digital economy and the future of work. It has set up multiple platforms, and global forums focused on bringing together various stakeholders and initiatives to advance debates and foster cooperation on the issues explored. It also publishes reports, studies, and white papers on its focus areas, and features discussions on the policy implications of digital technologies in the framework of its annual meeting in Davos and other events organized around the world.

Digital policy issues

Telecommunications infrastructure

The Forum’s work in the area of telecom infrastructure is broadly dedicated to shedding light on the need to advance connectivity and evolve towards new network technologies as a way to support the transition to the fourth industrial revolution. For instance, the Global Future Council of New Network Technologies, active between 2018 and 2020, explored, among others, incentives for network development and the role of new network systems in driving value and innovation A specific focus area for the Forum is 5G: It has identified 5G as an issue of global importance and works on analyzing the impacts of 5G on industry and society. In its report titled The Impact of 5G: Creating New Value across Industries and Society, the Forum notes that 5G will be critical because it will enable unprecedented levels of connectivity, allowing for superfast broadband, ultra-reliable low latency communication, massive machine- type communications, and high reliability/availability and efficient energy usage, all of which will transform many sectors, such as manufacturing, transportation, public services, and health. In another example, the 5G Outlook Series: Enabling Inclusive Long-term Opportunities looks at what can be done to ensure that 5G is a technology that benefits people, businesses, and society.

Artificial intelligence

The Forum is carrying out multiple activities in the field of artificial intelligence (AI). The platform on Shaping the Future of Technology Governance: Artificial Intelligence and Machine Learning brings together actors from public and private sector co-design, test, and implement policy frameworks that accelerate the benefits and mitigate the risks of AI. Project areas include AI uses in the public sector, the responsible use of technology, AI standards for protecting children, and addressing the challenges of facial recognition technology. In addition, the Forum created a Global Future Council on AI for Humanity to work on policy and governance solutions to promote the inclusion of underserved communities in the development and governance of AI. In an example of outputs, the Council published a Blueprint for equity and inclusion in AI. The Forum also explores issues related to AI safety, security, and standards; AI ethics and values; and machine learning (ML) and predictive systems in relation to global risks and international security. It publishes articles on the need to build a new social contract to ensure that technological innovation, in particular AI, is deployed safely and aligned with the ethical needs of a globalizing world. It is also assisting policymakers in devising appropriate AI-related policies. For instance, it published a Framework for Developing a National Artificial Intelligence Strategy to guide governments in their efforts to elaborate strategies for the development and deployment of AI. In recent years, AI and its impact on national and international policy spaces have featured highly on the agenda of the Forum’s annual meetings in Davos.

Blockchain and cryptocurrencies

The platform on Shaping the Future of Technology Governance: Blockchain and Digital Assets works to advance a systemic and inclusive approach to governing distributed ledger technologies (DLT), to ensure that everyone can benefit from these technologies. The Forum works on governance issues related to the equity, interoperability, security, transparency, and trust of DLT. It also analyses the relationship between blockchain and cybersecurity and international security, as well as the future of computing. It publishes papers on issues such as the challenges blockchain faces and its role in security, as well as guides such as the Blockchain Development Toolkit to guide organizations through the development and deployment of blockchain solutions.

Internet of things

The platform on Shaping the Future of Urban Transformation explores various issues related to the implications of connected devices and smart technologies. For example, the Future of the Connected World initiative focuses on activities intended to help realize the potential of the internet of things (IoT) in a way that benefits all.

The platform on Shaping the Future of Mobility focuses on exploring opportunities and challenges related to technologies such as autonomous vehicles and drones.

Other IoT-related issues that the Forum has been exploring through various publications and initiatives include the industrial internet, the safety of smart home products, and challenges associated with the concept of the internet of bodies. In co-operation with the Massachusetts Institute of Technology (MIT), the Forum published a report on Realizing the Internet of Things – a Framework for Collective Action outlining five pillars for the development of IoT: architecture and standards, security and privacy, shared value creation, organizational development, and ecosystem governance.

The Forum also leads the G20 Global Smart Cities Alliance on Technology Governance, dedicated to promoting the responsible and ethical use of smart city technologies.

Emerging technologies

Virtual/augmented reality

The Forum is expanding and streamlining its work on virtual and augmented reality (VR/AR) by creating the Global Future Council on Virtual and Augmented Reality, which focuses on raising awareness of the positive and negative aspects of the widespread adoption of VR/AR technologies. It carries out policy research and analysis related to the impact of VR/AR on society and its security implications in publications on issues such as immersive media technologies, AR innovation in manufacturing, and privacy in the context of VR use’.

Quantum computing

The Forum has created the Global Future Council on Quantum Computing, through which it intends to explore computing-related trends, including new foundational technologies and techniques for centralized

and distributed processing. It also publishes regularly on the relationship between quantum computing and cybersecurity. Moreover, the Quantum Security initiative brings together stakeholders from governments, the private sector, academia, and non-profit organizations to exchange ideas and cooperate on issues related to promoting the secure adoption of quantum technologies.

Cybercrime

Under its Centre for Cybersecurity, the Forum runs the Partnership against Cybercrime project, focused on advancing public-private partnerships (e.g. between law enforcement agencies, international organizations, cybersecurity companies, and other actors) to combat cybercrime. Cybercrime also constitutes the focus of various studies and articles published by the Forum, which delve into issues such as emerging threats and ways to tackle them. In one example, the 2020 Cybercrime Prevention Principles for Internet Service Providers outlines actionable principles to prevent malicious activities from reaching consumers.

Network security/critical infrastructure/cybersecurity

The Forum has launched a Centre for Cybersecurity dedicated to ‘fostering international dialogues and collaboration between the global cybersecurity community both in the public and private sectors’. Multiple projects are run under this platform, such as the Cybersecurity Learning Hub, the Global Coalition to Fight Financial Crime, and the Digital Trust initiative. The cyber resilience of critical sectors, such as electricity and the oil and gas industry, is also a focus area for the Forum.

Data governance

The Forum’s platform for Data Policy is dedicated to developing innovative approaches to enable the responsible use of data. Within this platform, the Data for Common Purpose Initiative aims to support the creation of flexible data governance models, oriented around common purposes. It regularly publishes reports and papers on data governance issues such as restoring trust in data, cross-border data flows, data protection and security, among others.

E-commerce and trade and digital business models

Several activities and projects run by the Forum focus on e-commerce and broader digital-economy-related issues. Under its Digital Trade initiative (part of its Shaping the Future of Trade and Investment platform), the Forum has been exploring opportunities and challenges associated with digital trade, while also engaging in the shaping of global, regional, and industry agendas on digital trade. Projects run within the initiative include, among others, the Digital Economy Agreement Leadership Group – which aims to contribute to the growth of inclusive and sustainable digital economies, and the TradeTech project– which facilitates dialogue on public policy and regulatory practices related to digital trade. E-commerce is also tackled in studies, white papers, and events produced by the Forum, which address issues such as e-commerce in emerging markets, the impact of e-commerce on prices, and digital currencies.

The Forum has also established a platform for Shaping the Future of Digital Economy and New Value Creation, to ‘help companies leverage technology to be agile in the face of disruption and to create the new digitally enabled business models’. Under the Centre for the New Economy and Society, it brings together various stakeholders to promote new approaches to competitiveness in the digital economy, with a focus on issues such as education and skills, equality and inclusion, and improved economic opportunities for people.

Future of work

Future of work is a topic that spans multiple Forum activities. For instance, under the Centre for the New Economy and Society, several projects are run that focus on issues such as education, skills, upskilling and reskilling, and equality and inclusion in the world of work. The Forum has also launched a Reskilling Revolution Initiative, aimed to contribute to providing better jobs, education, and skills to one billion people by 2030. Initiatives under this platform include Closing the Skills Gap Accelerators, Preparing for the Future of Work Industry Accelerators, Education 4.0, and the Skills Consortium.

Digital tools

Cryptocurrencies

The Forum is also active on issues related to digital currencies and their policy implications. For instance, its Digital Currency Governance Consortium focuses on exploring the macroeconomic impacts of digital currencies and informing approaches to regulating digital currencies. The Central Bank Digital Currency (CBDC) Policy-Makers Toolkit, published in 2020, is intended to serve as a possible framework to ensure that the deployment of CBDCs takes into account potential costs and benefits. Various publications have been issued that explore topics such as the macroeconomic impact of cryptocurrency and stablecoins, cryptocurrency regulation, and the links between stablecoins and financial inclusion.

Strategic Intelligence: The platform provides access to ‘transformation maps’ – mappings of ‘hundreds of global issues and their interdependencies’.

International Labour Organization

Post date March 1, 2022

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Website: https://www.ilo.org/

Stakeholder group: International and regional organisations

The International Labour Organization (ILO) was established in 1919 and is therefore the first and oldest specialised agency of the UN. It is the only UN agency that has a tripartite structure consisting of government representatives, employers, and workers, and aims to promote labour rights, including the right to decent work. The ILO also works towards better dialogue on work-related issues and supports adequate employment opportunities.

It maintains over 20 economic sectors that are focused on industries such as health services, oil and gas production, and textiles. As part of its work, the ILO addresses many different topics including child labour, green jobs, and workplace health and safety.

Digital activities

Digital issues are present in a number of areas of the ILO’s work. One of these areas is the postal and telecommunication services sector that encompasses activities related to the Internet, in which the ILO works on assisting governments, employers, and workers to develop policies and programmes aimed at enhancing economic opportunities and improving working conditions. It pays particular attention to major trends in this sector such as deregulation, and privatisation and how they affect the labour force. More recently, the organisation has started addressing digitalisation through topics such as skills knowledge, employability, and the future of work.

Digital policy issues

Future of work

Perhaps the most visible digital issue in the ILO’s activities is the future of work. To address it, the ILO established the ILO Global Commission on the Future of Work as part of its Future of Work Initiative. The Commission is composed of government, civil society, academia, and business association representatives. In 2019, the Commission published a landmark report titled ‘Work for a Brighter Future’ that calls for a human-centered agenda for the future of work and explores the impacts of technological progress in the fields of artificial intelligence (AI) and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration that, among other things, calls for ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work.

The ILO has published several other research documents and reports on the subject including ‘Digital labour platforms and the future of work: Towards decent work in the online world’ that tackles working conditions on digital platforms and ‘Global employment trends for youth in 2020: Technology and the future of jobs’ that covers inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills and many other underlying questions.

Through the non-standard forms of employment topic, the ILO also addresses crowdwork and the gig economy, as well as working from home (e.g. teleworking).

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on protection of workers’ personal data that tackles digital data collection and the security and storage of personal data.

Sustainable development

The ILO, in line with the 2030 Agenda and more specifically sustainable development goal 8 (‘Decent Work and Economic Growth’) has created the DW4SD Resource Platform that maps out the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders.

Capacity development

Capacity development is another digital-related issue addressed by the ILO. As part of its skills, knowledge, and employability initiatives, the ILO together with the Norwegian Ministry of Foreign Affairs has developed the ‘SKILL-UP programme’ that aims to assist developing countries to build capacity and improve their skills systems in relation to digitalisation and technological innovation. Aside from providing training to help empower women with digital skills, the programme also develops digital tools such as skill trackers where surveys covering different aspects of skills development are collected in real-time.

The iiO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Data governance

The ILO has a world employment and social outlook platform that provides datasets on measures such as the global labour force, unemployment, and employment by sector. The organisation also has a development co-operation dashboard with data on labour-related policy areas.

Digital tools

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts.