Data governance - GIPLATFORM

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Stakeholder group: International and regional organisations

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series.

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform, which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Acronym: ICRC

Established: 1863

Address: 19 Avenue de la paix, 1202 Geneva, Switzerland

Website: https://www.icrc.org

Stakeholder group: International and regional organisations

Established in 1863, the ICRC is an independent international humanitarian organisation headquartered in Geneva. It defends and promotes the respect of international humanitarian law (IHL) and is dedicated to protecting the lives and dignity of victims of war and to providing assistance. Along these lines, it cooperates with governments, the private sector, and other entities affected by international and internal armed conflict and violence.

Together with the International Federation of Red Cross and Red Crescent Societies and 192 individual national societies, the ICRC makes up the so-called International Red Cross and Red Crescent Movement.

Digital activities

Digitalisation is increasingly present in the context of armed conflict and violence. On one hand, affected populations are in demand for digital tools, which humanitarian organisations need to provide in a responsible manner. On the other hand, states use cyber operations as part of warfare with humans affected by the consequences of such operations and other digital risks. To this end, humanitarian organisations also use digital tools to improve their operations. The ICRC addresses the implications of technology, which are multifold and range from data protection for humanitarian actions to the application of IHL to cyber operations in armed conflict. We host expert and intergovernmental discussions and have developed a number of (digital) tools to help improve awareness and understanding of IHL and relevant standards. The ICRC cooperates with other organisations on digital policy issues.

Digital policy issues

Artificial intelligence

The ICRC has explored the impact of AI tools in armed conflict, in particular their use by armed actors. In a document titled Artificial Intelligence and Machine Learning in Armed Conflict: A Human-Centred Approach (2019, revised 2021), we argue: ‘Any new technology of warfare must be used, and must be capable of being used, in compliance with existing rules of international humanitarian law.’ The document touches on the use of AI and machine learning (ML) technologies capable of controlling physical military hardware. It argues that from a humanitarian perspective, AWS are of particular concern given that humans may not be able to control such weapons or the resulting use of force, and AI-controlled AWS would exacerbate these risks. The ICRC has urged states to adopt new international rules on AWS. The position paper also emphasises the potential for AI to exacerbate the risks to civilians and civilian infrastructure posed by cyber and information operations, as well as changing the nature of military decision-making in armed conflict. The ICRC calls for a human-centred approach to the application of AI in armed conflict that preserves human judgement and jointly with the United Nations Secretary-General, ICRC’s president is calling for establishing new prohibitions and restrictions on AWS. The question has been further explored in other reports, such as Autonomy, Artificial Intelligence, Robotics: Technical Aspects of Human Control (2019).

Cyber operations during armed conflict

The use of cyber operations during armed conflict is a reality today and is likely to increase in future. Through bilateral confidential dialogue, expert discussions, participation in intergovernmental processes, and constant monitoring and analysis, the ICRC is raising awareness of the potential human cost of cyber operations and the application of IHL to cyber operations during armed conflict. Our efforts on this matter date back over two decades. Ever since, the ICRC has held the view that IHL limits cyber operations during armed conflict just as it limits the use of any other weapon, means and methods of warfare in an armed conflict, whether new or old.

Over the years, the ICRC has been actively involved in global policy discussions on cyber-related issues, including those held within the UN (various Groups of Governmental Experts (GGEs) and the Open-Ended Working Groups (OEWGs)). In addition, we convene regional consultations among government experts on how IHL applies to cyber operations, and global expert meetings, such as the potential human cost of cyber operations and avoiding civilian harm from military cyber operations during armed conflicts. Our legal views on how IHL applies to cyber operations during armed conflict are found in a 2019 position paper that was sent to all UN member states in the context of the different UN-mandated processes on information and communications technology (ICT) security. The ICRC explores innovative solutions, such as a digital emblem, to protect medical and humanitarian missions in cyberspace.

Recently we have focused on non-state actors such as civilians and technological companies getting more and more involved in cyber operations. We first issued three documents. The first focuses on the growing trend of civilians at large getting involved in digital operations and the related risks. The second focuses on when might digital tech companies become targetable in war. And last and more specifically on hacking, we published a paper called 8 Rules for “Civilian Hackers” During War, and 4 Obligations for States to Restrain Them.

‘Protection’ in the digital agae The ICRC deals with privacy and data protection within its mandate and context of IHL. In this Atlas, following the Digital Watch Observatory taxonomy, privacy and data protection are part of the human rights basket.

Without undermining the positive impact technology can bring in conflict, including enhancing access to life-saving information and potentially minimising collateral damage, protection work must consider the risks in the digital age. In other words, it must encompass the protection of the rights of people when their lives intersect with the digital sphere. This question remains under-regarded and a blog post tries to shed light on this grey area.

The ICRC puts a special emphasis on the impact of misinformation and disinformation as they can increase people’s exposure to risk and vulnerabilities. For example, if displaced people in need of humanitarian assistance are given intentionally misleading information about life-saving services and resources, they can be misdirected away from help and towards harm.

Hate speech, meanwhile, contributes directly or indirectly to endangering civilian populations’ safety or dignity. For example, when online hate speech calls for violence against a minority group, it can contribute to psychological and social harm through harassment, defamation, and intimidation.

These issues have been tackled in a document we published in 2021 called Harmful Information.

Misinformation and disinformation can also impact humanitarian organisations’ ability to operate in certain areas, potentially leaving the needs of people affected by armed conflict or other violence unmet. When false and manipulated information spreads, it can erode trust within communities and damage the reputation of humanitarian operations.

For the ICRC, whose work is founded on trust, the spread of disinformation, especially where tensions are high, could quickly lead to humanitarian personnel being unable to leave their offices, distribute live-saving assistance, visit detainees, or bring news to people who have lost contact with a family member.

Ultimately, it is important also to note that information operations have limits under IHL!

Outer space

Space systems have been employed for military purposes since the dawn of the space era. As the role of these systems in military operations during armed conflicts increases, so too does the likelihood of their being targeted, with a significant risk of harm to civilians and civilian objects on Earth and in space. This is because technology enabled by space systems permeates most aspects of civilian life, making the potential consequences of attacks on space systems a matter of humanitarian concern. Find out more in this blog called War, Law and Outer Space: Pathways to Reduce the Human Cost of Military Space Operations.

Privacy and data protection

The ICRC plays an active role in regard to privacy and data protection in the context of humanitarian action. It has a data protection framework compliant with international data protection standards that aims to protect individuals from a humanitarian standpoint. The framework consists of ICRC rules on personal data protection, which were revised in 2020 in response to the rapid development of digital technologies, while supervisory and control mechanisms are overseen by an independent data protection commission and a data protection officer. In 2019, the ICRC spearheaded the adoption of a resolution on Restoring Family Links While Respecting Privacy, Including as it Relates to Personal Data Protection at the International Conference of the Red Cross and Red Crescent. In 2022, we pushed for the adoption of a resolution on Safeguarding Humanitarian Data at the Council of Delegates of the Red Cross and Red Crescent Movement.

Despite the wide range of data sources employed and dealt with by the ICRC, specific attention is dedicated to biometric data, which is often used in forensics and the restoration of family links. To manage this highly sensitive information and to ensure the responsible deployment of new technologies (including new biometric identification techniques), the ICRC has adopted a Biometrics Policy, which sets out the roles and responsibilities of the ICRC and defines the legitimate bases and specified purposes for the processing of biometric data.

Data protection is also addressed by the ICRC Handbook on Data Protection in Humanitarian Action. The Handbook provides suggestions as to how current data protection principles apply to humanitarian organisations and builds on existing regulations, working procedures, and practices. The second edition specifically provides guidance on the technical aspects of data protection by design and by default and covers technological security measures. In addition, through dedicated chapters, it addresses the potential and risks of digital technology such as blockchain, AI, digital identity, and connectivity for data protection in humanitarian action.

The ICRC has argued in favour of the digitalisation of the Geneva Conventions and on the occasion of the 70th anniversary of these very treaties and additional protocols, released an IHL digital app. The app provides access to over 75 treaties including the Geneva Conventions, and allows users to read through the content and familiarise themselves with the text. The ICRC has a number of databases on IHL, including its customary IHL database and the ICRC national implementation database.

Digital tools

Research and development

In 2022, the ICRC opened a Delegation for Cyberspace in Luxembourg, which serves as a safe and secure space to do due diligence research and develop and test solutions and ideas to prepare the ground for the support, protection, and deployment of digital services to affected people on a global scale. It will also further explore what it means to be a digital stakeholder in a manner compatible with its mandate; operational modalities; and the principles of neutrality, independence, and impartiality.

Resources

The ICRC’s Law and Policy blog provides a large number of short pieces on cyber operations, featuring tech expert, legal, and policy perspectives.

Online learning is also used by the ICRC to promote the implementation of IHL. In 2019, we launched an e-learning course entitled Introduction to International Humanitarian Law aimed at non-legal practitioners, policymakers, and other professionals who are interested in the basics of IHL. Other online courses are available through the ICRC training centre as well as e-briefings which are available in the e-briefing library.

The ICRC maintains an online training centre and an app with all ICRC publications in English and French.

Social media channels

Facebook @ICRC

Instagram @ICRC

LinkedIn @ICRC

TikTok @ICRC

X @ICRC

YouTube @ICRC