Topic: Internet governance and digital policy

Internet governance, also referred to as digital policy, deals with the policy issues associated with digital technology.  
Diplo has been providing capacity development support for many years. This includes online and blended courses, policy research, policy immersion, and community support. Since many small and developing countries have limited resources and institutional capacity in this sector, Diplo provides special assistance to practitioners from these countries.
What is internet governance?
Internet governance refers to the shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet. Governments, the private sector, and civil society each contribute to developing these principles, rules, and processes, in their respective roles. (WGIG, 2015)
Although internet governance deals with the core of the digital world, the digital-binary logic of true and false, or good and bad, is inadequate when talking about technology. Instead, there are many subtleties and shades of meaning and perception. In order to shape and engage in internet governance, practitioners require an analogue approach. Such approach needs to cover a continuum of options and compromises.
The book An Introduction to Internet Governance (7th ed.), by Dr Jovan Kurbalija, needs no introduction. In fact, today it is one of the most widely-used books by digital policy professionals and across universities. It has also been translated into 10 languages.
The book provides a comprehensive overview of the main issues and actors in the field through a practical framework for analysis, discussion, and resolution of significant issues.
Download the latest edition, or any of the translated versions.

European Organization for Nuclear Research

Acronym: CERN

Established: 1954

Address: 1211 Geneva 23, Switzerland

Website: https://www.cern.ch/

Stakeholder group: NGOs and associations

CERN is widely recognised as one of the world’s leading laboratories for particle physics. At CERN, physicists and engineers probe the fundamental structure of the universe. To do this, they use the world’s largest and most complex scientific instruments – particle accelerators and detectors. Technologies developed at CERN go on to have a significant impact through their applications in wider society.

Digital activities

CERN has had an important role in the history of computing and networks. The World Wide Web (WWW) was invented at CERN by Sir Tim Berners-Lee. The web was originally conceived and developed to meet the demand for automated information-sharing between scientists at universities and institutes around the world.

Grid computing was also developed at CERN with partners and thanks to funding from the European Commission. The organisation also carries out activities in the areas of cybersecurity, big data, machine learning (ML), artificial intelligence (AI), data preservation, and quantum technology.

Digital policy issues

Artificial intelligence AI-related projects are developed and referred to as part of the CERN openlab activities.

Through CERN openlab, CERN collaborates with leading information and communications technology (ICT) companies and research institutes. The R&D projects carried out through CERN openlab address topics related to data acquisition, computing platforms, data storage architectures, computer provisioning and management, networks and communication, ML and data analytics, and quantum technologies. CERN researchers use ML techniques as part of their efforts to maximise the potential for discovery and optimise resource usage. ML is used, for instance, to improve the performance of the Large Hadron Collider (LHC) experiments in areas such as particle detection and managing computing resources. Going one step further, at the intersection of AI and quantum computing, CERN openlab is exploring the feasibility of using quantum algorithms to track the particles produced by collisions in the LHC, and is working on developing quantum algorithms to help optimise how data is distributed for storage in the Worldwide LHC Computing Grid (WLCG). This research is part of the CERN Quantum Technology Initiative (QTI) activities, launched in 2020 to shape CERN’s role in the next quantum revolution.

–   CERN openlab: a public-private partnership in which CERN collaborates with ICT companies and other research organisations to accelerate the development of cutting-edge solutions for the research community, including ML.

– CERN QTI: a comprehensive R&D, academic, and knowledge-sharing initiative to exploit quantum advantage for high-energy physics and beyond. Given CERN’s increasing ITC and computing demands, as well as the significant national and international interests in quantum-technology activities, it aims to provide dedicated mechanisms for the exchange of both knowledge and innovation.

Cloud computing Within its work, CERN refers to ‘cloud computing’ as ‘distributed computing.

The scale and complexity of data from the LHC, the world’s largest particle accelerator, is unprecedented. This data needs to be stored, easily retrieved, and analysed by physicists worldwide. This requires massive storage facilities, global networking, immense computing power, and funding. CERN did not initially have the computing or financial resources to crunch all of the data on-site, so in 2002 it turned to grid computing to share the burden with computer centres around the world. The WLCG builds on the ideas of grid technology initially proposed in 1999 by Ian Foster and Carl Kesselman. The WLCG relies on a distributed computing infrastructure, as data from the collisions of protons or heavy ions are distributed via the internet for processing at data centres worldwide. This approach of using virtual machines is based on the same paradigm as cloud computing. It is expected that further CERN developments in the field of data processing will continue to influence digital technologies.

Telecommunication infrastructure Within its work, CERN refers to ‘telecommunication infrastructure’ as ‘network infrastructure’.

In the 1970s, CERN developed CERNET, a lab-wide network to access mainframe computers in its data centre. This pioneering network eventually led CERN to become an early European adopter of Transmission Control Protocol/Internet Protocol (TCP/IP) for use in connecting systems on site. In 1989, CERN opened its first external TCP/IP connections and by 1990, CERN had become the largest internet site in Europe and was ready to host the first WWW server. Nowadays, in addition to the WLCG and its distributed computing infrastructure, CERN is also the host of the CERN Internet eXchange Point (CIXP), which optimises CERN’s internet connectivity and is also open to interested internet service providers (ISPs).

Digital standards Within its work, CERN addresses ‘web standards’ as ‘open science’.

Ever since releasing the World Wide Web software under an open-source model in 1994, CERN has been a pioneer in the open-source field, supporting open-source hardware (with the CERN Open Hardware Licence), open access (with the Sponsoring Consortium for Open Access Publishing in Particle Physics SCOAP3) and open data (with the CERN Open Data Portal). Several CERN technologies are being developed with open science in mind, such as Indico, InvenioRDM, REANA, and Zenodo. Open-source software, such as CERNBox, CERN Tape Archive (CTA), EOS, File Transfer Service (FTS), GeantIV, ROOT, RUCIO, and service for web-based analysis (SWAN), has been developed to handle, distribute, and analyse the huge volumes of data generated by the LHC experiments and are also made available to the wider society.

Digital tools

Data governance Within its work, CERN refers to ‘data governance’ as ‘data preservation’.

CERN manages vast amounts of data; not only scientific data, but also data in more common formats such as webpages, images and videos, documents, and more. For instance, the CERN Data Centre processes on average one petabyte (one million gigabytes) of data per day. As such, the organisation notes that it faces the challenge of preserving its digital memory. CERN also points to the fact that many of the tools that are used to preserve data generated by the LHC and other scientific projects are also suitable for preserving other types of data and are made available to wider society.

The CERN Open Data Policy for scientific experiments at the LHC is essential to make scientific research more reproducible, accessible, and collaborative. It reflects values that have been enshrined in the CERN Convention for more than 60 years that were reaffirmed in the European Strategy for Particle Physics (2020), and aims to empower the LHC experiments to adopt a consistent approach towards the openness and preservation of experimental data (applying FAIR standards to better share and reuse data).

EOSC Future is an EU-funded project that is contributing to establishing the European Open Science Cloud (EOSC) to provide a Web of FAIR Data and Services for science in Europe. The implementation of EOSC is based on the long-term process of alignment and coordination pursued by the Commission since 2015.

CERN joined the recently formed EOSC Association in 2020. The EOSC Association is the legal entity established to govern the EOSC and has since grown to more than 250 members and observers.

Future of meetings

More information about ongoing and upcoming events, you can find on the events page.

Social media channels

Facebook @cern

Instagram @cern

LinkedIn @cern

X @CERN

YouTube @CERN




Graduate Institute of International and Development Studies

Acronym: Geneva Graduate Institute

Established: 1927

Address: Case postale 1672, 1211 Geneva, Switzerland

Website: https://www.graduateinstitute.ch

The Geneva Graduate Institute of International and Development Studies (Geneva Graduate Institute) is an institution of research and higher education at the postgraduate level dedicated to the study of world affairs, with a particular emphasis on the cross-cutting fields of international relations and development issues.

Through its core activities, the Institute promotes international cooperation and contributes to the progress of developing societies. More broadly, it endeavours to develop creative thinking on the major challenges of our time, foster global responsibility, and advance respect for diversity.

By intensely engaging with international organisations, non-governmental organisations (NGOs), governments, and multinational companies, the Institute participates in global discussions and prepares future policymakers to lead tomorrow’s world.

In 2022, the Institute launched a new Competence Hub on digital technologies. The Tech Hub brings together a diversity of internal and external expertise to explore technologies from a human-centred and human-biotype-centred perspective. The focus will be the exploration of current and future technological innovations from a social science perspective, with an interest in the socio-political, governance, and geopolitical consequences of the current technological revolution. It will progressively structure different kinds of activities as well as welcome and foster research projects.

This transdisciplinary and horizontal initiative enables the Institute to forge and express its own unique voice on the digital turn and its consequences. It has indeed a particular role to play in the exploration of all those questions that need a transdisciplinary social science and humanities perspective and are by nature profoundly inter-transnational. The reality is that the Institute is already producing research and knowledge on those questions and diffusing them through teaching and events.

Digital activities

As part of its main strategy, the Institute seeks to develop digitally driven innovation in teaching and research, as well as information technology (IT) services. At the same time, as a research institution focusing on global challenges and their impacts, the digital turn has become one of its fundamental and policy-oriented research areas.

In terms of research, a growing number of researchers and PhD candidates analyse the impact of digitalisation on international relations and development issues. A few examples of research topics are cybersecurity, hybrid threats and warfare, surveillance technologies, internet governance, digital diplomacy, digital health, digital rights, digital trust, digital economy, the future of work, blockchain and cryptocurrencies, AI and humanitarian law, and AI and peace negotiations among others. The Institute has also developed expertise in using digital technologies as new research methods, including computational social scientific methods and big data analytics.

In terms of teaching, its Master, PhD, and executive education courses are increasingly focused on the effects of digitalisation on society and the economy, and more generally the global system. Some examples of courses are Digital Approaches to Conflict Prevention, Digital Innovation in Nature Conservation, Internet, Technology and International Law, Introduction to Digital Social Science Research, Technology, Society and Decision- making, The Politics of Digital Design, AI and Politics, Internet Governance and Economics, Technology and Development, and Digital Diplomacy and Power Relations on Cyberspace. Digital skills workshops are also organised for students to provide them with basic digital competence for their future professional or academic life, including big data analysis, introduction to programming with R and Python, and data analysis in various contexts.

The Executive Education Course, upskill series, titled Artificial Intelligence: A Strategic Asset for Diplomacy and Organisations, caters to diplomats and professionals in international missions and organisations. Recognising the increasing reliance on AI and digital technologies in these settings, the two-day course delves into the transformative impact of these tools on decision-making, negotiation, administrative tasks, and future scenario prediction. Through concrete applications and case studies, participants explore the promises and pitfalls of AI, including its geopolitical implications. The second day is dedicated to hands-on practice, allowing participants to use and discuss innovative digital tools for enhancing their professional activities.

Over the years, the Institute has developed a performing IT infrastructure with secured data storage space and digital platforms (e.g. Campus, Moodle, TurntIn, Zoom, MyHR, Salesforces, Converis) to provide seamless services as well as dematerialised/paperless processes (e.g. student applications, course registration) for students, staff, and professors.

The Institute has developed digital tools (e.g. app for students, responsive website) and used digital services (e.g. social media, Facebook, Google ads) for many years in its student recruitment and communication campaigns.

Digital tools are also part of the pedagogical methods to improve learning. Flipped classrooms, MOOCs, SPOCs, and podcasts, to name a few, are used by professors in Master’s and PhD programmes, as well as in executive education. The Institute also supports professors in developing pedagogical skills and in using digital tools. Workshops are offered to all faculty members at the end of the summer to prepare them for hybrid teaching and the use of new technological tools in the classroom.

The Institute also organises workshops, seminars, film screenings, and other events on the digital turn, ranging from the digital divide and the governance and regulatory aspects of data to cybersecurity.

Digital policy issues

Some of the Institute’s prominent research initiatives are listed under respective digital policy issues sections.

Artificial intelligence

Conflict and peacebuilding

The faculty carries out a number of digital policy-related research projects, some of which focus on AI in particular. For example, the project titled Lethal Autonomous Weapon Systems (LAWS) and War Crimes: Who is to Bear Responsibility? aims to clarify whether and to what extent the requirements for ascribing criminal responsibility for the commission of an act – and in particular, the key concepts of culpability theories – can be applied to the use of LAWS in combat operations. This analysis will serve to identify lacunae and inconsistencies in the current legal framework in the face of the advent of military robotics.

This project explores how the increasing digitalisation of peace processes affects international peace building efforts that take place in a global environment characterised by friction between liberal and authoritarian approaches. To make sense of these dynamics, the project draws on the concept of apomediation, to suggest that solutions to conflict are no longer simply supplied by human agents, but through a complex entanglement of human-machine networks.

The Intrepid Project aims to develop a general understanding of how policy announcements by state agencies are interpreted by journalists in ways that send signals, indicate intent, and otherwise provoke economic and political reactions. Machine learning (ML) techniques and the semantic and syntactic properties of announcement texts are then used to develop models of the announcement interpretation process.

Global Health

A number of projects carried out by the Institute’s members address the relationship between digital technologies and health. For instance, the Modelling Early Risk Indicators to Anticipate Malnutrition (MERIAM) project uses computer models to test and scale up cost effective means to improve the prediction and monitoring of undernutrition in difficult contexts.

The Institute hosted the new Digital Health and AI Research Collaborative (I-DAIR) (new HealthAI) directed by former Ambassador of India and Visiting Lecturer at the Institute Amandeep Gill. I-DAIR aims to create a platform to promote responsible and inclusive AI research and digital technology development for health. This platform is supported by the Geneva Science and Diplomacy Anticipator (GESDA).

The project Governing Health Futures 2030: Growing up in a Digital World, hosted at the Global Health Centre (GHC), explores how to ensure that digital development helps improve the health and well-being of all, and especially among children and young people. It focuses on examining integrative policies for digital health, AI, and universal health coverage to support the attainment of the third sustainable development goal (SDG).

Democracy

Questions about the potential impact of the internet are now routinely raised in relation to political events and elections in most places. The project on the Digital Infrastructuring of Democracy asks how the digital infrastructuring of democracy unfolds through regulatory and political processes, with a heuristic focus on both its transnational dimension and its specific reverberations in democracies of the Global South. The project concentrates on one thematic controversy related to each aspect of infrastructure: the accountability of algorithms for code, data protection for content, and encryption for circulation.

Taking stock of the centrality of AI in society and in the citizen-government relation, this project hosted at the Albert Hirschman Centre on Democracy seeks to engage with youth in Switzerland to explore the future role of AI in democracy through storytelling and narrative foresight. It will give a voice to the citizens of tomorrow and collaborate with art schools to design participatory AI art.

Future of work

Focusing on the Global South, the project African Futures: Digital Labor and Blockchain Technology strengthened empirical knowledge on changing trends in employment in the region by way of a two-pronged approach to the increasingly interconnected global division of labour: (1) App-based work mediated by online service platforms and (2) the use of blockchain technology in mining sites for ethical sourcing, traceability, and proof of origin.

The emergence of AI and digitally mediated work represents a fundamental challenge for most developing economies. Coupled with jobless economic growth, rising human productivity, and the exponential increase of the available labour pool, few jobs can be said to be safe from automated labour. This project examines the impact of digital work and automation in the Global South, from blockchain technology to ride-sharing apps, to inform debates on automation, computerisation and non-standard forms of work.

Inclusive finance

Projects carried out by the Institute’s members also address the role of digital technologies in enhancing financial inclusion. The project Effects of Digital Economy on Banking and Finance studies digital innovations and how fintech extends financial services to firms and households and improves credit allocation using loan-account level data comparing fintech and traditional banking.

Digital tools

  • Digital collections that allow free access to historical documents, texts, and photographs on international relations from the sixteenth to the twentieth century.
  • Two free online courses (MOOCs) on globalisation and global governance.
  • Podcasts showcasing professors’ and guests’ expertise (What matters today, In conversation with, Parlons en).
  • Podcasts are also integrated into the curricula of several international histories and interdisciplinary Master’s courses to encourage students to use social network platforms to popularise their findings.

Future of meetings

Events, sessions, and seminars are held online (usually on Zoom), for example, information sessions for admitted and prospective students take place online.

Social media channels

Facebook @graduateinstitute

Instagram @graduateinstitute

LinkedIn @geneva graduate institute

X @GVAGrad

YouTube @Geneva Graduate Institute

United Nations Institute for Disarmament Research

Acronym: UNIDIR

Established: 1980

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.unidir.org/

Stakeholder group: International and regional organisations

United Nations Economic Commission for Europe

Acronym: UNECE

Established: 1947

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.unece.org/info/ece-homepage.html

Stakeholder group: International and regional organisations

Geneva Internet Platform

Acronym: GIP

Established: 2014

Address: 7bis, Avenue de la Paix, CH-1202 Geneva

Website: https://www.giplatform.org/

Stakeholder group: NGOs and associations

The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.

It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.

International Labour Organization

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Website: https://www.ilo.org/

Stakeholder group: International and regional organisations

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI  are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series. 

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform,  which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Social media channels

Facebook @ILO

Flickr @ilopictures

Instagram @iloinfo

LinkedIn @/international-labour-organization-ilo

TikTok @ilo

X @ilo

YouTube @ilotv

DiploFoundation

Acronym: Diplo

Established: 2002

Address: 7bis, Avenue de la Paix CH-1202 Geneva, Switzerland

Website: https://www.diplomacy.edu

Stakeholder group: Academia & think tanks

DiploFoundation (Diplo) is a Swiss-Maltese non-governmental organisation that specialises in capacity development in the field of Internet governance and digital policy. Established in 2002, Diplo, among other things, works to improve the role of small and developing states in global diplomacy by:

  • training officials through online courses, workshops, and simulation exercises;
  • developing capacity on Internet governance, cybersecurity, data, artificial intelligence, and other emerging tech issues;
  • promoting and developing digital tools for inclusive and impactful governance and policy-making.

Diplo’s main activities:

Capacity Development

Diplo’s capacity development support begins with individuals, but through the activities of these individuals, its impact reaches into the larger systems of which they and their organisations are a part. Diplo’s approach includes online training, policy research, policy immersion, and the development of communities of practice, combined in various ways as appropriate to each policy context. Diplo’s capacity development activities center around education, online training, courses, workshops, as well as online events, webinars, and research on topics such as AI, big data, science diplomacy, and cybersecurity.

Events

To address pressing issues in global governance, Diplo’s events bring together people from different perspectives, including diplomats, business professionals, academics, members and staff of international organisations, members of civil society, and members of the technical community. Diplo works to make its events more accessible through e-tools that support remote participation. These events often evolve into teaching activities, publications, or online interactions.

Courses

Diplo offers postgraduate-level academic courses and training workshops on a variety of diplomacy-related topics for diplomats, civil servants, staff of international organisations and NGOs, and students of international relations. Combining a highly developed learning methodology with a unique online learning platform, Diplo’s courses are flexible, personal, interactive, and community-building. Courses are delivered online, face-to-face, and in a blended format.

Research

Diplo’s efforts on capacity development also include research on a variety of digital topics such as AI, big data, science diplomacy, and cybersecurity. This research has been conducted in collaboration with a number of partners, including swissnex and the Ministry for Foreign Affairs of Finland.

Artificial Intelligence

In the area of AI, Diplo has established its AI Lab, a multifaceted initiative that includes research and analysis on AI policy, capacity development in the field of AI and related areas, reports from main events and discussions on AI, and analysis of the impact of AI on diplomacy.

At IGF 2019 in Berlin, Diplo launched its humAInism project as a response to calls for regulation and oversight of AI technologies. The project aims to anchor AI in the core values of humanity by understanding how AI functions and what reasonable policy trade-offs need to be made. It looks under the AI bonnet to understand the technology and analyses the policy, legal, and ethics-related impacts of algorithms and other AI tools.

International Committee of the Red Cross

Acronym: ICRC

Established: 1863

Address: 19 Avenue de la paix, 1202 Geneva, Switzerland

Website: https://www.icrc.org

Stakeholder group: International and regional organisations

Established in 1863, the ICRC is an independent international humanitarian organisation headquartered in Geneva. It defends and promotes the respect of international humanitarian law (IHL) and is dedicated to protecting the lives and dignity of victims of war and to providing assistance. Along these lines, it cooperates with governments, the private sector, and other entities affected by international and internal armed conflict and violence.

Together with the International Federation of Red Cross and Red Crescent Societies and 192 individual national societies, the ICRC makes up the so-called International Red Cross and Red Crescent Movement.

Digital activities

Digitalisation is increasingly present in the context of armed conflict and violence. On one hand, affected populations are in demand for digital tools, which humanitarian organisations need to provide in a responsible manner. On the other hand, states use cyber operations as part of warfare with humans affected by the consequences of such operations and other digital risks. To this end, humanitarian organisations also use digital tools to improve their operations. The ICRC addresses the implications of technology, which are multifold and range from data protection for humanitarian actions to the application of IHL to cyber operations in armed conflict. We host expert and intergovernmental discussions and have developed a number of (digital) tools to help improve awareness and understanding of IHL and relevant standards. The ICRC cooperates with other organisations on digital policy issues.

Digital policy issues

Artificial intelligence

The ICRC has explored the impact of AI tools in armed conflict, in particular their use by armed actors. In a document titled Artificial Intelligence and Machine Learning in Armed Conflict: A Human-Centred Approach (2019, revised 2021), we argue: ‘Any new technology of warfare must be used, and must be capable of being used, in compliance with existing rules of international humanitarian law.’ The document touches on the use of AI and machine learning (ML) technologies capable of controlling physical military hardware. It argues that from a humanitarian perspective, AWS are of particular concern given that humans may not be able to control such weapons or the resulting use of force, and AI-controlled AWS would exacerbate these risks. The ICRC has urged states to adopt new international rules on AWS. The position paper also emphasises the potential for AI to exacerbate the risks to civilians and civilian infrastructure posed by cyber and information operations, as well as changing the nature of military decision-making in armed conflict. The ICRC calls for a human-centred approach to the application of AI in armed conflict that preserves human judgement and jointly with the United Nations Secretary-General, ICRC’s president is calling for establishing new prohibitions and restrictions on AWS. The question has been further explored in other reports, such as Autonomy, Artificial Intelligence, Robotics: Technical Aspects of Human Control (2019). 

Cyber operations during armed conflict

The use of cyber operations during armed conflict is a reality today and is likely to increase in future. Through bilateral confidential dialogue, expert discussions, participation in intergovernmental processes, and constant monitoring and analysis, the ICRC is raising awareness of the potential human cost of cyber operations and the application of IHL to cyber operations during armed conflict. Our efforts on this matter date back over two decades. Ever since, the ICRC has held the view that IHL limits cyber operations during armed conflict just as it limits the use of any other weapon, means and methods of warfare in an armed conflict, whether new or old.

Over the years, the ICRC has been actively involved in global policy discussions on cyber-related issues, including those held within the UN (various Groups of Governmental Experts (GGEs) and the Open-Ended Working Groups (OEWGs)). In addition, we convene regional consultations among government experts on how IHL applies to cyber operations, and global expert meetings, such as the potential human cost of cyber operations and avoiding civilian harm from military cyber operations during armed conflicts. Our legal views on how IHL applies to cyber operations during armed conflict are found in a 2019 position paper that was sent to all UN member states in the context of the different UN-mandated processes on information and communications technology (ICT) security. The ICRC explores innovative solutions, such as a digital emblem, to protect medical and humanitarian missions in cyberspace. 

Recently we have focused on non-state actors such as civilians and technological companies getting more and more involved in cyber operations. We first issued three documents. The first focuses on the growing trend of civilians at large getting involved in digital operations and the related risks. The second focuses on when might digital tech companies become targetable in war. And last and more specifically on hacking, we published a paper called 8 Rules for “Civilian Hackers” During War, and 4 Obligations for States to Restrain Them. 

‘Protection’ in the digital agae The ICRC deals with privacy and data protection within its mandate and context of IHL. In this Atlas, following the Digital Watch Observatory taxonomy, privacy and data protection are part of the human rights basket.

Without undermining the positive impact technology can bring in conflict, including enhancing access to life-saving information and potentially minimising collateral damage, protection work must consider the risks in the digital age. In other words, it must encompass the protection of the rights of people when their lives intersect with the digital sphere. This question remains under-regarded and a blog post tries to shed light on this grey area. 

The ICRC puts a special emphasis on the impact of misinformation and disinformation as they can increase people’s exposure to risk and vulnerabilities. For example, if displaced people in need of humanitarian assistance are given intentionally misleading information about life-saving services and resources, they can be misdirected away from help and towards harm.

Hate speech, meanwhile, contributes directly or indirectly to endangering civilian populations’ safety or dignity. For example, when online hate speech calls for violence against a minority group, it can contribute to psychological and social harm through harassment, defamation, and intimidation. 

These issues have been tackled in a document we published in 2021 called Harmful Information.

Misinformation and disinformation can also impact humanitarian organisations’ ability to operate in certain areas, potentially leaving the needs of people affected by armed conflict or other violence unmet. When false and manipulated information spreads, it can erode trust within communities and damage the reputation of humanitarian operations.

For the ICRC, whose work is founded on trust, the spread of disinformation, especially where tensions are high, could quickly lead to humanitarian personnel being unable to leave their offices, distribute live-saving assistance, visit detainees, or bring news to people who have lost contact with a family member.

Ultimately, it is important also to note that information operations have limits under IHL!

Outer space

Space systems have been employed for military purposes since the dawn of the space era. As the role of these systems in military operations during armed conflicts increases, so too does the likelihood of their being targeted, with a significant risk of harm to civilians and civilian objects on Earth and in space. This is because technology enabled by space systems permeates most aspects of civilian life, making the potential consequences of attacks on space systems a matter of humanitarian concern. Find out more in this blog called War, Law and Outer Space: Pathways to Reduce the Human Cost of Military Space Operations.

Privacy and data protection

The ICRC plays an active role in regard to privacy and data protection in the context of humanitarian action. It has a data protection framework compliant with international data protection standards that aims to protect individuals from a humanitarian standpoint. The framework consists of ICRC rules on personal data protection, which were revised in 2020 in response to the rapid development of digital technologies, while supervisory and control mechanisms are overseen by an independent data protection commission and a data protection officer.  In 2019, the ICRC spearheaded the adoption of a resolution on Restoring Family Links While Respecting Privacy, Including as it Relates to Personal Data Protection at the International Conference of the Red Cross and Red Crescent. In 2022, we pushed for the adoption of a resolution on Safeguarding Humanitarian Data at the Council of Delegates of the Red Cross and Red Crescent Movement.

Despite the wide range of data sources employed and dealt with by the ICRC, specific attention is dedicated to biometric data, which is often used in forensics and the restoration of family links. To manage this highly sensitive information and to ensure the responsible deployment of new technologies (including new biometric identification techniques), the ICRC has adopted a Biometrics Policy, which sets out the roles and responsibilities of the ICRC and defines the legitimate bases and specified purposes for the processing of biometric data. 

Data protection is also addressed by the ICRC Handbook on Data Protection in Humanitarian Action. The Handbook provides suggestions as to how current data protection principles apply to humanitarian organisations and builds on existing regulations, working procedures, and practices. The second edition specifically provides guidance on the technical aspects of data protection by design and by default and covers technological security measures. In addition, through dedicated chapters, it addresses the potential and risks of digital technology such as blockchain, AI, digital identity, and connectivity for data protection in humanitarian action.

The ICRC has argued in favour of the digitalisation of the Geneva Conventions and on the occasion of the 70th anniversary of these very treaties and additional protocols, released an IHL digital app. The app provides access to over 75 treaties including the Geneva Conventions, and allows users to read through the content and familiarise themselves with the text. The ICRC has a number of databases on IHL, including its customary IHL database and the ICRC national implementation database.  

Digital tools

Research and development

In 2022, the ICRC opened a Delegation for Cyberspace in Luxembourg, which serves as a safe and secure space to do due diligence research and develop and test solutions and ideas to prepare the ground for the support, protection, and deployment of digital services to affected people on a global scale. It will also further explore what it means to be a digital stakeholder in a manner compatible with its mandate; operational modalities; and the principles of neutrality, independence, and impartiality.

Resources

The ICRC’s Law and Policy blog provides a large number of short pieces on cyber operations, featuring tech expert, legal, and policy perspectives. 

Online learning is also used by the ICRC to promote the implementation of IHL. In 2019, we launched an e-learning course entitled Introduction to International Humanitarian Law aimed at non-legal practitioners, policymakers, and other professionals who are interested in the basics of IHL. Other online courses are available through the ICRC training centre as well as e-briefings which are available in the e-briefing library. 

The ICRC maintains an online training centre and an app with all ICRC publications in English and French. 

Social media channels

Facebook @ICRC

Instagram @ICRC

LinkedIn @ICRC

TikTok @ICRC

X @ICRC

YouTube @ICRC

Skip to content