Category: Capacity development

Broadband Commission for Sustainable Development

Acronym: BCSD

Established: 2010

Address: Place des Nations, 1211 Geneva 20, Switzerland

Website: https://www.broadbandcommission.org/Pages/default.aspx

Stakeholder group: International and regional organisations

The Broadband Commission is a public-private partnership fostering digital cooperation and developing actionable recommendations for achieving universal connectivity.

Established in 2010 by the International Telecommunication Union (ITU), the United Nations Educational, Scientific and Cultural Organisation (UNESCO), H.E. President Paul Kagame of Rwanda, and Mr Carlos Slim Helú of Mexico, its mission is to boost the importance of broadband on the international policy agenda and expand broadband access to every country. Today, the Commission is composed of more than 50 Commissioners who represent a cross-cutting group of top CEOs and industry leaders; senior policymakers and government representatives; and experts from international agencies, academia, and organisations concerned with development.

The Commission acts as a UN advocacy engine for the implementation of the UN Secretary-General’s Roadmap for Digital Cooperation, leveraging the strength of its membership and collective expertise to advocate for meaningful, safe, secure, and sustainable broadband communications services that reflect human and children’s rights.

Digital activities

The Commission focuses on closing the digital divide and promoting broadband development in developing countries and underserved communities, ensuring that all countries reap the benefits of digital technologies. Its efforts are detailed in its flagship annual State of Broadband Report and take the form of thematic Working Groups, regular meetings, and advocacy activities at the margins of other flagship events such as the World Economic Forum (Davos), GSMA’s  Mobile  World  Congress  (MWC), the Internet Governance Forum (IGF), the UN High-level Political Forum on Sustainable Development (HLPF), the World Summit on the Information Society (WSIS), and the UN General Assembly (UNGA).

In 2018, the Commission set seven objectives in its 2025 Advocacy Targets to guide efforts to ‘connect the other half’ of the world’s population by expanding broadband infrastructure and access to the internet. They reflect ambitious and aspirational goals and function as a policy and programmatic guide for national and international action in broadband development.

The Commission hosts between two and four Working Groups annually to dive deeper into prominent issues affecting broadband access, affordability, and use. Working Groups are proposed, chaired, funded, and led by Commissioners, with the support of external experts. The culmination of the discussion and research of these groups is a consensus-based report, which provides actionable recommendations for achieving the Commission’s targets and thereby elements of the UN 2030 Agenda.

Digital policy issues

Telecommunications infrastructure

The Commission promotes the adoption of best practices and policies that enable the deployment of broadband networks at the national level,  especially among developing countries. It engages in advocacy activities aimed at demonstrating that broadband networks are fundamental to modern societies and the achievement of the UN sustainable development goals (SDGs). It publishes an annual State of Broadband Report, providing a global overview of the current state of broadband network access and affordability, an update of the Commission’s seven Advocacy Targets, and insights from Commissioners on impactful actions for accelerating progress.

The Commission has launched a number of Working Groups focused on information and communications technology (ICT) connectivity, including the World Bank led Digital Infrastructure Moonshot for Africa and the Working Group on 21st Century Financing Models for Sustainable Broadband Development in 2019. These initiatives aim to provide governments and policymakers with a set of holistic policy recommendations to foster innovative financing and investment strategies to achieve the Commission’s targets for broadband connectivity and adoption. The Working Group on School Connectivity identified a set of core principles to help governments and other interested stakeholders to develop more holistic school connectivity plans.

The ongoing global pandemic has shined a light on the critical role broadband networks and services play in making economies and societies work and thrive. In response to the effects of the pandemic, the Commission adopted the Agenda for Action: For Faster and Better Recovery to accelerate the world’s response. This initiative includes immediate and long-term efforts that governments, global industry, civil society, and international organisations can undertake to support the development and strengthening of digital networks that remain so integral to our economy and society. The three pillars of resilient connectivity, affordable access, and safe use of online services provide a framework for all Commissioners to mitigate the adverse effects of COVID-19 and lay the foundation for a better and faster recovery.

Access

When advocating for the rollout of broadband infrastructure and bridging the digital divide, the Commission underlines the increasing importance of internet access and adoption as an enabler of inclusive sustainable growth and development. It pays particular attention to aspects related to the deployment of infrastructure in developing countries, hybrid education and capacity development, and online safety (particularly for children and youth), in addition to the digital gender divide and the empowerment of women in the digital space.

Recent broadband reports covering these topics include the Commission’s Working Group on Digital Learning, Vulnerable Countries, and the Gender Digital Divide. These Working Groups aim to advance progress on the Commission’s 2025 Advocacy Targets on Broadband Policy, Connectivity, Digital Skills Development, and Gender Equality.

Sustainable development

The Commission advocates for actions to be taken by all relevant stakeholders with the aim of closing the digital divide, a crucial step towards the achievement of the SDGs. The Commission’s annual State of Broadband Report looks at the progress made in implementing broadband networks in various countries around the world, which it regards as an essential element in addressing the digital divide.

The Commission also addresses the impact of digital technologies on specific issues covered by the SDGs. One example is the recent Working Group on VirtualHealth & Care, whose final report outlines practical recommendations for the future of digital health services presented in a framework of six key policy pillars. In 2021, the Working Group on Smartphone Access was launched to examine the smartphone access gap and provide strategies for achieving universal smartphone ownership so that all communities may benefit from access to digital services.

Also active in environmental and climate change issues, the Commission’s activities (ranging from publications and events to advocacy actions) cover the link between climate change and ICTs.

Interdisciplinary approaches: Digital cooperate

The work of the Commission contributes to the UN Secretary-General’s Roadmap for Digital Cooperation, which lays out how all stakeholders can play a role in advancing a safer and more equitable digital world. Through its various Working Group initiatives and the advocacy of its Commissioners, the Broadband Commission is a prime example of SDG 17 (Strengthen the means of implementation and revitalise the global partnership for sustainable development) in action. The Commission makes policy recommendations and advocates implicitly for global digital cooperation, providing considerations for all sectors to work in tandem to reach the goal of universal connectivity.

Digital tools and initiatives

Resources

The Broadband Commission’s website, social media, and various online channels feature landmark reports, which are available for free:

The Broadband Commission has also been instrumental in launching the following global initiatives:

Social media channels

Facebook @broadbandcommission

Flickr @Broadband Commission

LinkedIn @broadband-commission

Twitter @UNBBCom

YouTube @Broadband Commission

World Intellectual Property Organization

Acronym: WIPO

Established: 1967

Address: Chemin des Colombettes 34, 1211 Geneva 20, Switzerland

Website: https://www.wipo.int/

Stakeholder group: International and regional organisations

WIPO is a UN agency functioning as the global forum for intellectual property (IP) related services (patents, copyright, trademarks, and designs), policy, information, and cooperation. The organisation was established in 1967. It currently has 193 member states and over 200 observers representing non-governmental organisations (NGOs) and intergovernmental organisations. WIPO leads the development of a balanced and effective global IP ecosystem to promote innovation and creativity for a better and more sustainable future.

Digital activities

WIPO runs several online registration systems for patents and trademarks. There are also numerous databases available for use by stakeholders on the same subjects.

Digital policy issues

Frontier technologies including artificial intelligence

WIPO pays particular attention to the interplay between frontier technologies including artificial intelligence (AI) and IP.

The WIPO Conversation on IP and Frontier Technologies provides an open, inclusive forum to engage with and facilitate discussion and knowledge-building among the widest possible set of stakeholders. It leads the global discourse on the impact of frontier technologies on IP, in this fast-moving, complex space. Each year, WIPO usually holds two sessions of the Conversation covering both the uses and applications of frontier technologies to assist IP Offices and IP owners as well as more conceptual policy-based discussions to ensure that the IP systems continue to foster innovation. The five sessions of the WIPO Conversation to date have focused on AI, data, and frontier technologies in IP administration.

WIPO has prepared a paper exploring the (potential) impact of AI on IP policies in areas such as copyright and related rights, patents, trademarks, designs, and overall IP administration. It also maintains an AI and IP strategy clearing house, which collates government instruments (strategies, regulations, etc.) that are relevant to AI, data, and IP.

WIPO is also developing and deploying AI solutions in the context of various activities; relevant examples are WIPO Translate and the WIPO Brand Image Search, which use AI for automated translation and image recognition. The WIPO Index of AI Initiatives in IP Offices seeks to foster information sharing and collaboration between national IP Offices working on similar projects.

Alternative dispute resolution and critical internet resources

WIPO’sactivitiesregarding the Domain Name System(DNS) revolve around the protection of trademarks and related rights in the context of domain names. It developed the Uniform Domain-Name Dispute-Resolution Policy (UDRP) with the Internet Corporation for Assigned Names and Numbers (ICANN). Under this policy, WIPO’s Arbitration and Mediation Center provides dispute resolution services for second-level domain name registrations under generic top-level domains (gTLDs) to which the UDPR applies. The Center also administers disputes under specific policies adopted by some gTLD registries (e.g. .aero, .asia, .travel). In addition, it offers domain name dispute resolution services for over 70 country code top-level domains (ccTLDs). WIPO has developed a ccTLD Program to provide advice to many ccTLD registries on the establishment of dispute resolution procedures. It also contributes to the work carried out within the framework of ICANN in regard to the strengthening of existing trademark rights protection mechanisms or the development of new such mechanisms.

Intellectual property rights

Trademarks

WIPO has long been involved in issues related to the protection of trademarks in the context of the DNS. The first phase of the WIPO Internet Domain Name Process, carried out in 1991, explored trademark abuse in second-level domain names, and led to the adoption, by ICANN, of the UDRP. WIPO has also contributed to the development of several trademark rights protection mechanisms applicable to gTLDs (such as legal rights objections, the Trademark Clearinghouse, and the uniform rapid suspension system). The WIPO Arbitration and Mediation Center administers trademark-related dispute resolution cases for several gTLDs and ccTLDs.

Copyright

WIPO is actively contributing to international discussions on the opportunities offered by copyright in the digital environment, especially to developing economies, small and medium enterprises  (SMEs) and women entrepreneurs. The organisation administers the Internet Treaties and the Beijing Treaty, which clarify that existing copyright and related rights apply on the internet, and introduce new online rights, while also establishing international norms aimed at preventing unauthorised access to and use of creative works on the internet or other digital networks. The WIPO Accessible Books Consortium furthers the practical implementation of the Marrakesh Treaty to increase the number of books available worldwide in accessible digital formats. WIPO member states are considering topics related to copyright in the digital environment at the multilateral level. WIPO also carries out research and organises seminars and other meetings on aspects concerning challenges and possible solutions for taking advantage of the opportunities offered by copyright and related rights in the digital era.

Liability of intermediaries

Given WIPO’s concerns  regarding  the  protection of copyright and related rights on the internet, the organisation is exploring issues related to the roles and responsibilities of internet intermediaries when it comes to online copyright infringements. The organisation carries out or commissions research and publishes studies on the relationship between copyright and internet intermediaries (such as comparative analyses of national approaches to the liability of Internet intermediaries), and organises events (seminars, workshops, sessions at the World Summit on the Information Society (WSIS) Forum and Internet Governance Forum (IGF) meetings, etc.) aimed at facilitating multistakeholder discussions on the potential liability of internet intermediaries concerning copyright infringements.

  • Comparative analysis of national approaches of the liability of the internet intermediaries (I and II).

Sustainable development

WIPO is of the view that IP is a critical incentive for innovation and creativity, and, as such, a key to the success of the sustainable development goals (SDGs). The organisation works to enable member states to use the IP system to drive the innovation, competitiveness, and creativity needed to achieve the SDGs. It does so, for instance, through supporting countries in their efforts to build an innovative IP ecosystem, providing legislative advice on updating national IP laws, and supporting judiciary systems in keeping up with technological innovation. WIPO’s contribution to the implementation of the Agenda 2030 is guided by its Development Agenda.

Climate change

WIPO’s Global Challenges programme brings together various stakeholders to explore issues related to green technologies and the environment. For instance, it hosts WIPO GREEN, a multistakeholder platform aimed to promote innovation and diffusion of green technologies, and it provides analysis of relevant IP issues to facilitate international policy dialogue. The WIPO GREEN platform includes a digital database of more than 120,000 green technologies in sectors such as energy, water and transportation. In 2022, WIPO launched the Green Technology Book, a major digital publication to showcase concrete solutions related to climate change adaptation. The report will be fully integrated with the WIPO GREEN database, allowing for continuous additions by technology providers.

Digital tools

Some examples of the digital tools WIPO uses in relation to its services:

  • WIPO Online Case Administration Tools, including WIPO eADR (allowing parties in a dispute, mediators, arbitrators, and experts in a WIPO case to securely submit communications electronically into an online docket) and online facilities for meetings and hearings as part of WIPO cases.
  • WIPO GREEN – online marketplace for sustainable technologies.
  • WIPO Match – platform that matches seekers of specific IP-related development needs with potential providers offering resources.
  • WIPO Alert – platform to upload information on entities that infringed copyright at national level.
  • Madrid e-services – online tools and resources.
  • Electronic Forum – enables the electronic distribution and submission by email of comments concerning preliminary draft working documents and draft reports.
  • WIPO Academy – also includes an eLearning Centre.
  • WIPO Connect – enables collective management of copyright and related rights at local and central levels.
  • ABC Global Book Service – on-line catalogue that allows participating libraries for the blind and organisations serving people who are print disabled to obtain accessible content.
  • WIPO Knowledge Centre – hosts virtual exhibitions. Recent subjects have included geographical indications, and AI.

Social media channels

Facebook @WIPO

Flickr @WIPO

Instagram @wipo

LinkedIn @WIPO

Podcast @https://www.wipo.int/podcasts/en/

Twitter @WIPO

YouTube @WIPO

World Meteorological Organization

Acronym: WMO

Established: 1950

Address: Av. de la Paix 7 bis, 1211 Geneva 2, Switzerland

Website: https://www.wmo.int/pages/index_en.html

Stakeholder group: International and regional organisations

WMO is a specialised agency of the United Nations dedicated to international cooperation and coordination on the state and behaviour of the Earth’s atmosphere, its interaction with the land and oceans, the weather and climate it produces, and the resulting distribution of water resources. It boasts a membership of 193 member states and territories. Weather, climate, and water respect no national boundaries, and so cooperation is key.

National Meteorological and Hydrological Services (NMHSs) work around the clock to provide early and reliable warnings of severe weather. WMO also measures and forecasts air quality and monitors and projects climate change. The overriding priority is to save life and property, protect resources and the environment, and support socio-economic growth. With this work, WMO supports NMHSs and meets their international commitments in disaster risk reduction, climate change mitigation and adaptation, and sustainable development.

Digital activities

Data is in WMO’s DNA. Data is gathered from one of the most diverse data-gathering systems worldwide, consisting of more than 10,000 manned and automatic surface weather stations, national radar networks, ocean observing stations, and weather satellite constellations. Data exchange underpins all WMO core functions from weather forecasting to climate,  hydrological, and ocean monitoring. Supercomputers and global telecommunication systems power the ever-growing appetite for data.

WMO also explores the role of new technologies and their relevance for public weather services including the use of AI approaches. AI complements complex numerical weather prediction algorithms that process vast amounts of data and calculate the behaviour of weather patterns, providing short-term weather forecasts and long-term climate predictions.

Digital policy issues

Artificial intelligence

To use its gathered data, WMO makes weather-related predictions via an observation system such as the Numerical Weather Prediction (NWP). With more attention being paid to AI, WMO’s decades-long experience with the NWP can help understand both the potential and limitations of AI in dealing with nature, which is the most complex logical system.

Digital standards

WMO maintains one of the most comprehensive standardisation systems with a detailed explanation of each step in the data cycle. WMO guidelines range from issues such as the position or the type of surface (e.g. grass) over which weather observation stations should be placed to uniform and structured standards on data sharing.

Data governance

WMO Unified Data Policy

The 2021 Extraordinary World Meteorological Congress approved the WMO Unified Data Policy to dramatically strengthen the world’s weather and climate services through a  systematic increase in much-needed observational data and data products across the globe.

The Unified Data Policy was painstakingly developed through extensive consultation with thousands of experts and other global stakeholders to meet the explosive growth in demand for weather, climate, and water data products and services from all sectors of society.

Approval of the Unified Data Policy provides a comprehensive update of the policies guiding the international exchange of weather, climate, and related Earth system data between the 193 WMO member states and territories. The new policy reaffirms the commitment to the free and unrestricted exchange of data, which has been the bedrock of WMO since it was established more than 70 years ago.

Why has WMO updated its data policy?

Recent decades have seen explosive growth in the demand for weather, climate, and water monitoring and prediction data to support essential services needed by all sectors of society, as they face issues such as climate change, increasing frequency and impact of extreme weather, and implications for food security.

The free and unrestricted exchange of observational data from all parts of the world and of other data products among all WMO members must be updated and strengthened to accommodate this growing demand. As the responsibilities of NMHSs continue to expand, a growing list of application areas beyond the traditional weather, climate, and water activities needs to be supported by WMO observing and data exchange and modelling systems. WMO data policy must evolve to accommodate atmospheric composition, oceans, the cryosphere, and space weather.

What are the benefits of updating the WMO data policy?

The new WMO Unified Data Policy will help the WMO community to strengthen and better sustain monitoring and predicting all Earth-system components, resulting in massive socio-economic benefits. It will lead to an additional exchange of all types of environmental data, enabling all WMO members to deliver better, more accurate, timely weather- and climate-related services to their constituencies.

In addition to data sharing, the overall importance of data has been further highlighted by the WMO’s Guidelines on Climate Data Rescue, published in 2004. The document tackles why data rescue (i.e. preservation of vast amounts of collected climate data and digitalisation of current and past datasets for easy access) is crucial. It explains that practitioners of data rescue might encounter obstacles such as the high cost of data rescue operations and the lack of digital skills and competencies to use the necessary tools in data preservation. The Guidelines were updated in 2016 to reflect the changes in digital technologies since they were first published. They now outline some of the necessary steps in the data rescue process, such as creating digital inventories and digitising data values.

Over the years, WMO has also engaged in the following data governance developments:

  • Cooperation on data in scientific circles through cooperation between the International Science Council (ISC) and the WMO World Data Centres and discussion on data at the World Conference on Science.
  • Cooperation with the International Oceanographic Commission (IOC), whose Resolution 6 specifies that ‘member states shall provide timely, free, and unrestricted access to all data, associated metadata, and products generated under the auspices of IOC programmes.’
  • Discussion with the World Trade Organization (WTO) on WMO datasets and competition provisions in the General Agreement on Trade in Services (GATS).
  • Cooperation with the Intergovernmental Group on Earth Observations (GEO), which was established in 2003 to derive data policies for the Global Earth

Observation System of Systems based on the WMO

data exchange system.

Sustainable development

Climate change is an increasingly recognised global threat. But what risks does it pose exactly? And how will climate change and its impacts affect sustainable development? The complexity of the global climate system often contributes to significant gaps between scientific and policy-oriented understandings of how climate-change-related risks cascade through environmental, social, and economic systems.

WMO has addressed these gaps by connecting changes in the global climate system, as measured by the state of the climate indicators, to the SDGs based on extensive data collection. The aim is to improve risk-informed decision-making by aiding policymakers, the scientific community, and the public to grasp the interconnected and complex nature of climate change threats to sustainable development, thereby encouraging more comprehensive and immediate climate action.

Digital technologies have also played an essential role in the advancement of the World Weather Watch, a flagship WMO programme that allows for the development and improvement of global systems for observing and exchanging meteorological observations. The programme has evolved thanks to developments in remote sensing; private internet-type networks; supercomputing systems for data analysis; and weather, climate, and water (environmental) prediction models.

World Weather Watch consists of the following main building blocks:

  • National Meteorological Services collect data on land, water, and air worldwide. The WMO Information System (WIS) coordinates the data collection and transmission through its national, regional, and global centres.
  • Regional organisations that act as global hubs include, for example, the European Centre for Medium-Range Weather Forecasts (ECMWF) and the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

To produce a successful weather forecast, it is essential to ensure the timely delivery of observational data from as many stations worldwide as possible in the shortest time. What follows is an example of the Global Basic Observing Network (GBON) showing a map of observation stations worldwide.

Digital tools and initiatives

The Global Telecommunication System (GTS), as part of the WIS, carries data from observation stations to national, regional, and global actors. Most of the data is exchanged via the GTS in real time. Given the critical relevance of this data in dealing with crises, the GTS must be highly reliable and secure.

Smart data for evidence-based decision-making

In recent years, WMO has digitised its performance monitoring through the development of strategic and thematic dashboards as well as through the increased use of infographics and story maps, all tools conducive to evidence-based decision-making. In addition to a Key Performance Indicators Dashboard, WMO has launched a Hydro Dashboard, which provides valuable information on operational hydrological services worldwide. It is developing similar thematic dashboards on climate services and global data processing and forecasting. Internally, WMO has created a centralised data repository that brings together data from various systems, surveys, and sources, providing easy access to reliable data and related data analytics. The data repository is essential to facilitating the flow of objective, evidence-based, timely performance information.

Digital WMO community

WMO established the WMO Community Platform, which consists of several digital tools that allow for cross-analysis and visualisation of information from all WMO member states regarding weather, climate, and water to provide better insights into the work and needs of the community and to contribute to greater participation in good governance. The WMO e-Library is another tool that gathers and maintains different publications, including reports and WMO standards.

Green WMO

WMO has both virtual and in-person events. WMO experts are also working to reduce the impact of global observing systems and other operations on the environment. WMO is among the first UN organisations to do completely paperless sessions (all governance meeting documentation has been digital for many years). We experimented at the latest Executive Council meeting (EC-75) with translating the INF documents (information documents) using AI tools. It may also be relevant to mention that the draft Strategic Plan 2024-2027 has a new strategic objective (SO) targeted at environmental sustainability, including green IT and green meetings.

Useful documents where you can find many links:

Social media channels

Facebook @World Meteorological Organization

Flicker @World Meteorological Organization

Instagram @wmo_omm

LinkedIn @world-meteorological-organization

Twitter @WMO

YouTube @worldmetorg

International Trade Centre

Acronym: ITC

Established: 1964

Address: 54-56 rue de Montbrillant, Geneva, Switzerland

Website: https://www.intracen.org/

Stakeholder group: International and regional organisations

ITC  supports developing countries to achieve trade-led growth, fosters inclusive and sustainable economic development, and contributes to achieving sustainable development goals (SDGs).

ITC offers small businesses, policymakers, and business support organisations in developing countries an array of trade-related practical training and advisory services, and a wealth of business intelligence data. It helps micro, small, and medium-sized enterprises (MSMEs) become more competitive and helps to create better regulatory environments for trade. ITC works to empower women, youth, and refugees through its programmes, projects, services, and data and helps drive digital connectivity and a global transition to green, sustainable trade.

Established in 1964, ITC is a multilateral agency with a joint mandate with the World Trade Organization (WTO) and the United Nations (UN) through the UN Conference on Trade and Development (UNCTAD).

Digital activities

ITC activities in e-commerce and digital trade:

  • Focus on the digitalisation of trade and solving the constraints faced by MSMEs regarding the e-commerce of goods and services, at the enterprise, business ecosystem, and policy levels.
  • Develop small business digital capabilities and improves e-commerce accessibility in developing countries for sustainable and inclusive growth through its ecomConnect programme.
  • Support the development of a conducive policy and regulatory environment for e-commerce at the national, regional, and multilateral levels, including facilitating domestic policy reforms, informing policymakers on the needs of MSMEs in relation to e-commerce and digitalisation, and building capacity for e-commerce-related trade negotiations.
  • Support digital connectivity by improving telecommunications regulations and working with partners who provide access to technologies and services.
  • Improve business ecosystems by collaborating with market partners and equipping business service organisations (BSOs) with the capacity to support MSMEs in the digital economy.

ITC is one of the co-facilitators of the World Summit on the Information Society (WSIS) action lines in the area of e-business, as well as a partner agency in UNCTAD’s e-trade for all initiative.

Digital policy issues

E-commerce and trade

ITC provides capacity building for policymakers on current issues in the e-commerce policy debate through training, workshops, and publications contributing to a conducive policy environment for e-commerce and digital trade. ITC projects also support developing countries in reviewing and updating e-commerce-related regulations and building capacity for effective implementation of policy reforms.

ITC assists enterprises, in particular MSMEs, in acquiring the necessary skills and capabilities to trade on e-commerce channels. Through the ecomConnect programme, it is engaged in the sustainable development of small businesses online by facilitating shared learning, innovative solutions, collaboration, and partnerships.

ITC’s e-commerce tools help MSMEs assess the readiness of their business to engage in international e-commerce,   understand the options and costs of selling on e-commerce platforms, find available payment solutions, and track sales and site traffic across different e-commerce platforms in a single dashboard.

ITC’s digital entrepreneurship projects also support developing countries and MSMEs to build competitiveness in the rapidly growing global information technology and business process outsourcing markets.

Capacity development

ITC’s SME Trade Academy offers a series of online courses and access to educational material on an array of trade topics. It aims to assist SMEs, policymakers, and BSOs in building skills for trade development.

ITC also offers training for policymakers on building a conducive environment for e-commerce and engaging in negotiations on e-commerce and digital trade.

Digital tools

ITC addresses the challenge of a lack of reliable trade information on markets by offering market analysis tools and related market data sources. The Global Trade Helpdesk provides a one-stop shop for detailed information about imports, market dynamics, tariffs, regulatory requirements, potential buyers and more.

ITC market intelligence tools provide users with export and import statistics from more than 220 countries and territories and consist of the following: Trade Map, Market Access Map, Investment Map, Procurement Map, Export Potential Map, and Sustainability Map.

The ecomConnect community platform, managed by the ITC’s ecomConnect programme, links entrepreneurs, industry experts, and business support institutions in e-commerce to build up connections; acquire digital expertise through free online courses, e-commerce tools, and live webinars; and discuss the latest e-commerce news. The community brings together more than 5,000 active users from sub-Saharan Africa, the Middle East, North Africa, Europe, Central Asia, Latin America, and the Caribbean.

In addition, the ITC library offers a specialised information resource on international trade as well as its online catalogue, which is available to all users.

Future of meetings

See the ITC news and events page.

Social media channels

Facebook @InternationalTradeCentre

Instagram @internationaltradecentre

LinkedIn @@international-trade-centre

Twitter @ITCnews

YouTube @International Trade Centre

Office of the United Nations High Commissioner for Human Rights

Acronym: OHCHR

Address: Palais Wilson 52, Rue des Pâquis, 1201 Geneva, Switzerland

Website: https://www.ohchr.org/

Stakeholder group: International and regional organisations

The Office of the United Nations High Commissioner for Human Rights and other related UN human rights entities, namely the United Nations Human Rights Council, the Special Procedures, and the Treaty Bodies are considered together under this section.

The UN Human Rights Office is headed by the OHCHR and is the principal UN entity on human rights. Also known as UN Human Rights, it is part of the UN Secretariat. UN Human Rights has been mandated by the UN General Assembly (UNGA) to promote and protect all human rights. As such, it plays a crucial role in supporting the three fundamental pillars of the UN: peace and security, human rights, and development. UN Human Rights provides technical expertise and capacity development in regard to the implementation of human rights, and in this capacity assists governments in fulfilling their obligations.

UN Human Rights is associated with a number of other UN human rights entities. To illustrate, it serves as the secretariat for the UN Human Rights Council (UNHRC) and the Treaty Bodies. The UNHRC is a body of the UN that aims to promote the respect of human rights worldwide. It discusses thematic issues, and in addition to its ordinary session, it has the ability to hold special sessions on serious human rights violations and emergencies. The ten Treaty Bodies are committees of independent experts that monitor the implementation of the core international human rights treaties.

The UNHRC established the Special Procedures, which are made up of UN Special Rapporteurs (i.e. independent experts or working groups) working on a variety of human rights thematic issues and country situations to assist the efforts of the UNHRC through regular reporting and advice. The Universal Periodic Review (UPR), under the auspices of the UNHRC, is a unique process that involves a review of the human rights records of all UN member states, providing the opportunity for each state to declare what actions they have taken to improve the human rights situations in their countries. UN Human Rights also serves as the secretariat to the UPR process.

Certain non-governmental organisations (NGOs) and national human rights institutions participate as observers in UNHRC sessions after receiving the necessary accreditation.

Digital activities

Digital issues are increasingly gaining prominence in the work of UN Human Rights, the UNHRC, the Special Procedures, the UPR, and the Treaty Bodies.

A landmark document that provides a blueprint for digital human rights is the UNHRC resolution (A/HRC/20/8) on the promotion, protection, and enjoyment of human rights on the internet, which was first adopted in 2012, starting a string of regular resolutions with the same name addressing a growing number of issues. All resolutions affirm that the same rights that people have offline must also be protected online. Numerous other resolutions and reports from UN human rights entities and experts considered in this overview tackle an ever-growing range of other digital issues including the right to privacy in the digital age; freedom of expression and opinion; freedom of association and peaceful assembly; the rights of older persons; racial discrimination; the rights of women and girls; human rights in the context of violent extremism online; economic, social, and cultural rights; human rights and technical standard-setting; business and human rights; and the safety of journalists.

Digital policy issues

Artificial intelligence

In 2018, the Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression presented a report to the UNGA on Artificial Intelligence (AI) Technologies and Implications for the Information Environment. Among other things, the document addresses the role of AI in the enjoyment of freedom of opinion and expression including ‘access to the rules of the game when it comes to AI-driven platforms and websites’ and therefore urges for a human rights-based approach to AI.

For her 2020 thematic report to the Human Rights Council, the UN Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia, and related intolerance analysed different forms of racial discrimination in the design and use of emerging technologies, including the structural and institutional dimensions of this discrimination. She followed up with reports examining how digital technologies, including AI-driven predictive models, deployed in the context of border enforcement and administration reproduce, reinforce, and compound racial discrimination.

In 2020, the Committee on the Elimination of Racial Discrimination published its General Recommendation No. 36 on preventing and combating racial profiling by law enforcement officials (CERD/C/GC/36), which focuses on algorithmic decision-making and AI in relation to racial profiling by law enforcement officials.

Child safety online (1)

The issue of child safety online has garnered the attention of UN human rights entities for some time. A 2016 resolution on Rights of the Child: Information and Communications Technologies and Child Sexual Exploitation adopted by the UNHRC calls on states to ensure ‘full, equal, inclusive, and safe access […] to information and communications technologies by all children and safeguard the protection of children online and offline’, as well as the legal protection of children from sexual abuse and exploitation online. The Special Rapporteur on the sale and sexual exploitation of children, including child prostitution, child pornography, and other child sexual abuse material, mandated by the UNHRC to analyse the root causes of sale and sexual exploitation and pro- mote measures to prevent it, also looks at issues related to child abuse, such as the sexual exploitation of children online, which has been addressed in a report (A/ HRC/43/40) published in 2020, but also in earlier reports.

The Committee on the Rights of the Child published its General Comment No. 25 on Children’s Rights in Relation to the Digital Environment (CRC/C/GC/25), which lays out how states parties should implement the convention in relation to the digital environment and provides guidance on relevant legislative, policy, and other measures to ensure full compliance with their obligations under the convention and optional protocols in the light of opportunities, risks, and challenges in promoting, respecting, protecting, and fulfilling all children’s rights in the digital environment.

Data governance

UN Human Rights maintains an online platform consisting of a number of databases on anti-discrimination and jurisprudence, as well as the Universal Human Rights Index (UHRI), which provides access to recommendations issued to countries by Treaty Bodies, Special Procedures, and the UPR of the UNHCR.

UN Human Rights also published a report titled A Human Rights-Based Approach to Data – Leaving no one Behind in the 2030 Agenda for Sustainable Development that specifically focuses on issues of data collection and disaggregation in the context of sustainable development.

UN Human Rights has worked closely with partners across the UN system in contributing to the Secretary-General’s 2020 Data Strategy, and co-leads, with the Office of Legal Affairs and UN Global Pulse, work on the subsequent Data Protection and Privacy Program.

Capacity development

UN Human Rights launched the Guiding Principles in Technology Project (B-Tech Project) to provide guidance and resources to companies operating in the technology space with regard to the implementation of the UN Guiding Principles on Business and Human Rights (UNGPs on BHR). Following the publication of a B-Tech scoping paper in 2019, several foundational papers have delved into a broad range of business-related issues, from business-model-related human rights risks to access to remedies. At the heart of the B-Tech project lies multistakeholder engagement, informing all of its outputs. The B-Tech project is enhancing its engagement in Africa, working with technology company operators, investors, and other key digital economy stakeholders, including civil society, across Africa in a set of African economies and their tech hubs to create awareness of implementing the UNGPs on BHR.

Following a multistakeholder consultation held on 7–8 March 2022, the High Commissioner presented her report on UN Guiding Principles on Business and Human Rights and Technology Companies (A/HRC/50/56), which demonstrated the value and practical application of the UNGPs in preventing and addressing adverse human rights impacts by technology companies.

Extreme poverty (2)

The Special Rapporteur on extreme poverty and human rights has in recent years increased his analysis of human rights issues arising in the context of increased digitisation and automation. His 2017 report to the General Assembly tackled the socio-economic challenges in an emerging world where automation and AI threaten traditional sources of income and analysed the promises and possible pitfalls of introducing a universal basic income. His General Assembly report in 2019 addressed worrying trends in connection with the digitisation of the welfare state. Moreover, in his 2022 report to the UNHRC on non-take-up of rights in the context of social protection, the Special Rapporteur highlighted, among other things, the benefits and considerable risks associated with automation of social protection processes.

Content policy

Geneva-based human rights organisations and mechanisms have consistently addressed content policy questions, in particular in the documents referred under Freedom of Expression and Freedom of Peaceful Assembly and of Association. Other contexts where content policy plays an important role include Rights of the Child, Gender Rights Online, and Rights of Persons with Disabilities. Moreover, the use of digital technologies in the context of terrorism and violent extremism is closely associated with content policy considerations.

UN Human Rights, at the request of the UNHRC, prepared a compilation report in 2016, which explores, among other issues, aspects related to the prevention and countering of violent extremism online, and underscores that responses to violent extremism that are robustly built on human rights are more effective and sustainable.

Additional efforts were made in 2019 when the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism published a report where she examined the multifaceted impacts of counter-terrorism measures on civic space and the rights of civil society actors and human rights defenders, including measures taken to address vaguely defined terrorist and violent extremist content. In July 2020, she published a report discussing the human rights implications of the use of biometric data to identify terrorists and recommended safeguards that should be taken.

Interdisciplinary approaches

Collaboration within the UN system

UN Human Rights is a member of the Secretary-General’s Reference Group and contributed to the development of his Strategy on New Technologies in 2018. The OHCHR was co-champion of the follow-up on two human-rights-related recommendations of the Secretary-General’s High-Level Panel on Digital Cooperation. The outcomes of this process were the basis of the Secretary-General’s Roadmap on Digital Cooperation, presented in June 2020.

As part of the implementation of the Secretary-General’s Call to Action for Human Rights, UN Human Rights launched the UN Hub for Human rights and Digital Technology, which provides a central repository of authoritative guidance from various UN human rights mechanisms on the application of human rights norms to the use and governance of digital technologies.

Moreover, as requested by the Secretary-General’s Roadmap to Digital Cooperation and the Secretary-General’s Call to Action for Human Rights, UN Human Rights is leading a UN system-wide process to develop a human rights due diligence guidance (HRDD) for digital technology. The HRDD guidance in development pertains to the application of human rights due diligence and human rights impact assessment related to the UN’s design, development, procurement, and use of digital technologies, and is expected to be completed by the end of 2022.

UN Human Rights participated in the UNESCO-led process to develop ethical standards for AI. With its aim to protect human rights and serve as an ethical guidance compass in the use of AI, UNESCO recommendation on the Ethics of AI was adopted by UNESCO member states at UNESCO’s General Conference in November 2021. As a strong contributor to the Inter-Agency Working Group on AI, UN Human Rights also provided feedback on the ethical principles of AI for the UN system.

In addition, UN Human Rights is a member of the Legal Identity Agenda Task Force, which promotes solutions for the implementation of SDG target 16.9 (i.e. by 2030, provide legal identity for all, including birth registration). It leads its work on exclusion and discrimination in the context of digitised identity systems.

Neurotechnology

Rapid advancements in neurotechnology and neuroscience, while holding promises of medical benefits and scientific breakthroughs, present a number of human rights and ethical challenges. Against this backdrop, UN Human Rights has been contributing significantly to an inter-agency process led by the Executive Office of the Secretary-General to develop a global roadmap for effective and inclusive governance of neurotechnology.

Secretary-General’s Report on Our Common Agenda

Since the adoption of A/RES/76/6 on Our Common Agenda in November 2021, the follow-up by the UN system has been underway. UN Human Rights is co-leading several proposals in collaboration with other entities, notably on the application of the human rights framework in the digital sphere, mitigation and prevention of internet shutdowns, and disinformation.

Privacy and data protection

Challenges to the right to privacy in the digital age, such as surveillance, communications interception, and the increased use of data-intensive technologies, are among some of the issues covered by the activities of UN Human Rights. At the request of the UNGA and the UNHRC, the High Commissioner prepared four reports on the right to privacy in the digital age. The first report, presented in 2014, addressed the threat to human rights caused by surveillance by governments, in particular mass surveillance. The ensuing report, published in September 2018, identified key principles, standards, and best practices regarding the promotion and protection of the right to privacy. It outlined minimum standards for data privacy legal frameworks. In September 2021, the High Commissioner presented a ground-breaking report on AI and the right to privacy (A/HRC/48/31), in which she called for a ban on AI applications that are incompatible with international human rights law, and stressed the urgent need for a moratorium on the sale and use of AI systems that pose serious human rights risks until adequate safeguards are put in place. In September 2022, the High Commissioner presented a report focusing on the abuse of spyware by public authorities, the key role of encryption in ensuring the enjoyment of human rights in the digital age, and the widespread monitoring of public spaces.

The UNHRC also tackles online privacy and data protection. Resolutions on the promotion and protection of human rights on the internet have underlined the need to address security concerns on the internet in accordance with international human rights obligations to ensure the protection of all human rights online, including the right to privacy. The UNHRC has also adopted specific resolutions on the right to privacy in the digital age, addressing issues such as mass surveillance, AI, the responsibility of business enterprises, and the key role of the right to privacy as an enabler of other human rights. Resolutions on the safety of journalists have emphasised the importance of encryption and anonymity tools for journalists to freely exercise their work. Two resolutions on new and emerging technologies (2019 and 2021) have further broadened the lens, for example by asking for a report on the human rights implications of technical standard-setting processes.

The UNHRC has also mandated the Special Rapporteur on the right to privacy to address the issue of online privacy in its Resolution on the Right to Privacy in the Digital Age from 2015 (A/HRC/RES/28/16). To illustrate, the Special Rapporteur has addressed the question of privacy from the stance of surveillance in the digital age (A/HRC/34/60), which becomes particularly challenging in the context of cross-border data flows. More recently, specific attention has been given to the privacy of health data that is being produced more and more in the day and age of digitalisation, and that requires the highest legal and ethical standards (A/HRC/40/63). In this vein, in 2020, the Special Rapporteur examined data protection and surveillance in relation to COVID-19 and contact tracing in his preliminary report (A/75/147), in which he provided a more definitive analysis of how pandemics can be managed with respect to the right to privacy (A/76/220) in 2021. In another 2020 report (A/HRC/43/52), the Special Rapporteur provides a set of recommendations on privacy in the online space calling for, among other things, ‘comprehensive protection for secure digital communications, including by promoting strong encryption and anonymity- enhancing tools, products, and services, and resisting requests for “backdoors” to digital communications’ and recommending that ‘government digital identity programs are not used to monitor and enforce societal gender norms, or for purposes that are not lawful, necessary, and proportionate in a democratic society.’

The Special Rapporteur also addressed the challenges of AI and privacy, as well as children’s privacy, particularly the role of privacy in supporting autonomy and positive participation of children in society, in his report in 2021 (A/HRC/46/37).

Lastly, in 2022, the Special Rapporteur examined developments in privacy and data protection in Ibero- America in her report titled Privacy and Personal Data Protection in Ibero-America: A Step Towards Globalization? (A/HRC/49/55).

Freedom of expression

The High Commissioner and her office advocate for the promotion and protection of freedom of expression, including in the online space. Key topics in this advocacy are the protection of the civic space and the safety of journalists online; various forms of information control, including internet shutdowns and censorship; addressing incitement to violence, discrimination, or hostility; disinformation; and the role of social media platforms in the space of online expression.

Freedom of expression in the digital space also features highly on the agenda of the UNHRC. It has often been underlined that states have a responsibility to ensure adequate protection of freedom of expression online, including when they adopt and implement measures aimed at dealing with issues such as cybersecurity, incitement to violence, and the promotion and distribution of extremist content online. The UNHRC has also been firm in condemning measures to intentionally prevent or disrupt access to or the dissemination of information online, and has called on states to refrain from and cease such measures.

In 2021, at the request of the UNHRC A/HRC/47/22, the High Commissioner prepared a report on internet shutdowns (A/HRC/50/55), which looks at trends in internet shutdowns, analysing their causes, their legal implications, and their impact on a range of human rights, including economic, social, and cultural rights. She called on states to refrain from the full range of internet shutdowns and for companies to uphold their responsibilities to respect human rights. She stressed the need for development agencies, and regional and international organisations to bridge their digital connectivity efforts with efforts related to internet shutdowns.

UN Human Rights also weighs in on a range of law-making processes that are relevant to the exercise of the right to freedom of expression. For example, it has engaged with the development of the EU Digital Services Act, commented extensively on global trends in regulating social media, and participated in the process of elaborating a Comprehensive International Convention on Countering the Use of Information and Communications Technologies for Criminal Purposes.

Special Rapporteurs on the promotion and protection of the right to freedom of opinion and expression have been analysing issues relating to free expression in the digital space for more than a decade. Reports in the first half of the 2010s already addressed the importance of universal access to the internet for the enjoyment of human rights, free expression in the context of elections, and the adverse impacts of government surveillance on free expression. In 2018, the Special Rapporteur published a report on online content regulation. It tackles governments’ regulation of user-generated online content, analyses the role of companies, and recommends that states should ensure an enabling environment for online freedom of expression and that businesses should rely on human rights law when designing their products and services. The same year, he also presented to the UNGA a report addressing freedom of expression issues linked to the use of AI by companies and states. A year later, the Special Rapporteur presented a report to the UNGA on online hate speech that discusses the regulation of hate speech in international human rights law and how it provides a basis for governmental actors considering regulatory options and for companies determining how to respect human rights online.

In 2020, the Special Rapporteur issued Disease Pandemics and the Freedom of Opinion and Expression, a report that specifically tackles issues such as access to the internet, which is highlighted to be ‘a critical element of healthcare policy and practice,  public information, and even the right to life’. The report calls for greater international coordination on digital connectivity given the importance of digital access to healthcare information. Other reports addressed the vital importance of encryption and anonymity for the exercise of freedom of opinion and the threats to freedom of expression emanating from widespread digital surveillance.

The Special Rapporteur, while acknowledging the complexities and challenges posed by disinformation in the digital age, noted that responses by states and companies to counter disinformation have been inadequate and detrimental to human rights. In her 2021 report Disinformation and Freedom of Opinion and Expression (A/HRC/47/25), she examined the threats posed by disinformation to human rights, democratic institutions, and development processes, and called for multidimensional and multistakeholder responses to disinformation that are well grounded in the international human rights framework and urged companies to review their business models and states to recalibrate their responses to disinformation.

More recently, in 2022, the Special Rapporteur issued Reinforcing Media Freedom and the Safety of Journalists in the Digital Age (A/HRC/50/29), a report in which she calls on states and the international community to strengthen multistakeholder cooperation to protect and promote media freedom and the safety of journalists in the digital age, and ensure independence, pluralism, and viability of the media. She also calls on digital services companies and social media platforms to respect the UNGPs on BHR.

Online hate speech and discrimination have also been addressed by the Special Rapporteur on freedom of religion and belief. For instance, in a report published in 2019, the online manifestation of antisemitism (including antisemitic hate speech) was underscored, and best practices from the Netherlands and Poland were shared. The report highlights that governments ‘have an affirmative responsibility to address online antisemitism, as the digital sphere is now the primary public forum and marketplace for ideas’. In another document published that same year, the Special Rapporteur assesses the impact of online platforms on discrimination and on the perpetuation of hostile and violent acts in the name of religion, as well as how restrictive measures such as blocking and filtering of websites negatively impact the freedom of expression.

The issue of online blasphemy and undue limitations on expressing critical views of religions and beliefs imposed by governments has also been addressed on a number of occasions, including in a report from 2018.

Gender rights online (3)

UN Human Rights and the UNHRC have reiterated on several occasions the need for countries to bridge the gender digital divide and enhance the use of ICTs, including the internet, to promote the empowerment of all women and girls. It has also condemned gender-based violence committed on the internet. Implementing a 2016 UNHRC resolution on the Promotion, Protection, and Enjoyment of Human Rights on the Internet, the High Commissioner on Human Rights in 2017 prepared a report on Ways to Bridge the Gender Digital Divide from a Human Rights Perspective.

Rights of persons with disabilities

The promotion and protection of the rights of persons with disabilities in the online space have been addressed on several occasions by the UN Special Rapporteur on the rights of persons with disabilities. A report from 2016 underscored that ICTs including the internet can increase the participation of persons with disabilities in public decision-making processes and that states should work towards reducing the access gap between those who can use ICTs and those who cannot.

Nevertheless, a report from 2019 stressed that the shift to e-governance and service delivery in a digital manner can hamper access for older persons with disabilities who may lack the necessary skills or equipment.

The Special Rapporteur also examined the opportunities and risks posed by AI, including discriminatory impacts in relation to AI in decision-making systems. In his 2021 report (A/HRC/49/52), the Special Rapporteur emphasises the importance of disability-inclusive AI and the inclusion of persons with disabilities in conversations about AI.

Freedom of peaceful assembly and association

The exercise of the rights to freedom of peaceful assembly and association in the digital environment in recent years has attracted increased attention. For example, the High Commissioner presented to the 44th session of the UNHRC a report on new technologies such as ICTs and their impact on the promotion and protection of human rights in the context of assemblies, including peaceful protests. The report highlighted many of the great opportunities for the exercise of human rights that digital technologies offer, analysed key issues linked to online content takedowns, and called on states to stop the practice of network disruptions in the context of protests. It also developed guidance concerning the use of surveillance tools, in particular facial recognition technology.

The Human Rights Committee published in July 2020 its General Comment No. 37 on Article 21 of the International Covenant on Civil and Political Rights (ICCPR) (right of peaceful assembly), which addresses manifold aspects arising in the digital context.

The Special Rapporteur on the rights to freedom of peaceful assembly and of association in 2019 published a report for the UNHRC focusing on the opportunities and challenges facing the rights to freedom of peaceful assembly and of association in the digital age. In following reports, he condemned the widespread practice of internet shutdowns and raised concerns about technologically mediated restrictions on free association and assembly in the context of crises.

Economic, social, and cultural rights

In March 2020, the UN Secretary-General presented to the UNHRC a report on the role of new technologies for the realisation of economic, social, and cultural rights. He identified the opportunities and challenges held by new technologies for the realisation of economic, social, and cultural rights and other related human rights, and for the human-rights-based implementation of the 2030 Agenda for Sustainable Development. The report concludes with recommendations for related action by member states, private companies, and other stakeholders.

More recently, in 2022, the Special Rapporteur on Education presented a report on the impact of digitalisation of education on the right to education (A/HRC/50/32) to the UNHRC, calling for the integration of human rights legal framework in digital education plans in the context of increasing digitalization of education.

Digital tools

Technical standard-settings and human rights

The UNHRC adopted resolution A/HRC/RES/47/23 on new and emerging digital technologies and human rights, which requested UN Human Rights to convene an expert consultation and write a report discussing the relationship between human rights and technical standard-setting processes for new and emerging digital technologies. The expert consultation and the report will be presented in 2023 at the UNHRC.

As requested by the UNHRC, in its resolution A/HRC/ RES/47/23, the High Commissioner presented her report on UN Guiding Principles on Business and Human Rights and Technology Companies (A/HRC/50/56), following the multistakeholder consultation held on 7–8 March 2022. The High Commissioner’s report demonstrated the value and practical application of the UNGPs in preventing and addressing adverse human rights impacts by technology companies

The UNHRC has developed an e-learning tool to assist government officials from least-developed countries and small island developing states (SIDS) as per the mandate of the Trust Fund to develop competencies on the UNHRC and its mechanisms.

Future of meetings

For more information, visit the UN Human Rights meetings and events page.

Social media channels

Facebook @UnitedNationsHumanRights

Instagram @unitednationshumanrights

Twitter @UNHumanRights

YouTube @UNOHCHR

1-Within the work of the OHCHR, ‘child safety online’ is referred to as ‘rights of the child’ and dealt with as a human rights issue.

2-Within the work of the OHCHR, ‘extreme poverty’ is dealt with as a human rights issue.

3-Within the work of the OHCHR, ‘gender rights women rights and gender equality online’

United Nations Institute for Training and Research

Acronym: UNITAR

Address: Av, de la Paix 7 bis, Geneva, Switzerland

Stakeholder group: International and regional organisations

UNITAR was created in 1963 to train and equip diplomats from newly independent UN member states with the knowledge and skills needed to navigate the diplomatic environment.

Over the years, UNITAR has acquired unique expertise and experience in designing and delivering a variety of training activities. It has become a leading institute in the provision of customized, creative learning solutions to institutions and individuals from both the public and private sectors.

UNITAR provides training and capacity development activities to assist mainly developing countries, with special attention to least developed countries (LDCs), small island developing states (SIDS), and other groups and communities who are most vulnerable, including those in conflict situations.

In 2020, UNITAR provided learning, training, and knowledge-sharing services to 322,410 individuals, representing a 142% increase from 2019 figures. This increase is attributed largely to the continued delivery of the introductory e-Learning course on climate change administered in partnership with agencies of the One UN Climate Change Learning Partnership, and due to many programmes turning to online offers during the COVID-19 pandemic. Of the learning-related beneficiaries, 78% came from developing countries, of which 15% are LDCs and SIDS.

Digital activities

Of UNITAR’s activities, in 2020, due to the COVID-19 pandemic-related travel and physical meeting restrictions, approximately 80% of events were delivered online, as compared to 38% in 2019. Most of UNITAR’s face-to-face activities take place in field locations, and the remainder are conducted from UNITAR’s headquarters in Geneva and through its out-posted offices in New York City and Hiroshima.

Digital policy issues

Artificial intelligence

UNITAR’s work is driven by its programmatic divisions, of which some have made extensive use of artificial intelligence (AI). UNITAR’s Satellite Center (UNOSAT) and its Rapid Mapping Service first introduced AI-based methods (UNOSAT FloodAI) during the rainy season in the Asia-Pacific region with a targeted focus on countries affected by the southwest monsoon season from June to September 2020. It was in that context, in July 2020, that an AI algorithm became operational for the first time following a request by the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) after heavy monsoon rains around the Brahmaputra River and in the Sylher district in Bangladesh. Going forward, UNOSAT intends to further develop AI applications for rapid mapping by focusing on the user experience and scaling up how it monitors flood-prone areas. This entails further training for the machines and automatic communication between the AI algorithm outputs (disaster maps) and the visualization dashboard developed by UNOSAT.

UNITAR’s Division for Prosperity looks at AI and several emerging technologies such as blockchain and augmented reality, and considers their impact on individuals, societies, and inclusive and sustainable economic growth. One example is its Frontier Technologies for Sustainable Development: Unlocking Women’s Entrepreneurship through Artificial Intelligence (AI) in Afghanistan and Iraq course.

Cybersecurity

UNITAR tackles cybersecurity issues through education and training activities, as well as events. Its training and education activities cover areas such as cybersecurity, cyberwarfare, cyber operations and human rights, digital diplomacy, and broader capacity building initiatives (e.g. e-workshops and the ‘in-focus series’). Particular courses and workshops include Digital Diplomacy and Cybersecurity, Diplomacy 4.0, the In-Focus Series on International Humanitarian Law and Cyberwarfare, as well as the Cybersecurity and Information Technology Series.

Intellectual property law and data governance

UNITAR also covers copyright, patent, and trademark issues in courses such as the Introduction to International Intellectual Property Law, which considers the role of intellectual property in the modern economy, while examining the fundamentals of copyright protection and patent law in the international community.

Furthermore, UNITAR tackles issues related more broadly to data governance (e.g. official statistics, data governance, communities and partnerships, and the data value chain) through massive online open courses (MOOCs) such as the Introduction to Data Governance for Monitoring the SDGs, which analyses effective data governance systems for monitoring progress in achieving the sustainable development goals (SDGs) and explores how to manage data-related partnerships, capabilities, and resources in the context of the SDGs.

Capacity development

Being one of the UN’s main training organizations, most of UNITAR’s activities fall in the category of capacity development.

UNITAR offers online, face-to-face, and blended-format courses for both institutions and individuals. Since the launch of its 2018–21 strategic framework and extended through its current 2022–25 strategic framework, its work is guided by strategic objectives organized around four thematic pillars of the 2030 Agenda, namely Peace, People, Planet, and Prosperity, in addition to the cross-cutting divisions on Multilateral Diplomacy and Satellite Analysis and Applied Research (UNOSAT) as well as the health-focused Defeat-NCD Partnership. Some of the division’s capacity-building and training programmes cover internet- and digital-policy-related areas, such as privacy and data protection, cybersecurity, and cybercrime, new emerging technologies (blockchain, AI, and augmented reality), and digital diplomacy.

UNITAR also offers a wide range of Master’s programmes and graduate certificates related to diplomacy, peace and security, human rights, and humanitarian interventions.

Furthermore, UNITAR organizes special events such as the Geneva Lecture Series, which consists of open lectures that are held on a regular basis at the Palais des Nations in Geneva to raise awareness of specific global challenges and deepen and broaden the participation of citizens and civil society.

Privacy and data protection

Privacy and data protection are two interrelated internet governance issues. Data protection is a legal mechanism that ensures privacy, while privacy is a fundamental human right. UNITAR deals with legal mechanisms ensuring data protection and privacy in numerous courses and events. One example is the course on Introduction to Privacy and Data Protection Law (2020), where different legal mechanisms that protect privacy worldwide are analyzed in depth.

Digital Tools

UNITAR offers its training and courses through its e-learning platform as well as a number of different online platforms that provide users with tools and resources in specific thematic areas.

In response to the COVID-19 pandemic, UNITAR published a number of resources on online learning and online event management addressing how to make online events more inclusive, or to turn face-to-face into online events, designing learning events and online facilitation cards.

Social media channels

Facebook @UNITARHQ

Flickr @UNITAR

Instagram @unitarhq

LinkedIn @UNITARHQ

Twitter @UNITAR

YouTube @UNITAR

CyberPeace Institute

Acronym: CyberPeace Institute

Established: 2019

Address: Campus Biotech Innovation Park, 15 avenue de Sécheron, 1202 Geneva, Switzerland

Website: https://cyberpeaceinstitute.org/

Stakeholder group: NGOs and associations

The CyberPeace Institute is an independent and neutral non-governmental organisation (NGO) that strives to reduce the frequency, impact, and scale of cyberattacks, to hold actors accountable for the harm they cause, and to assist vulnerable communities.

The Institute works in close collaboration with relevant partners to reduce the harm from cyberattacks on people’s lives worldwide, and provide assistance. By analysing cyberattacks, it exposes their societal impact and how international laws and norms are being violated, and advances responsible behaviour to enforce cyberpeace.

At the heart of the Institute’s efforts is the recognition that cyberspace is about people. It supports providers of essential services to the most vulnerable members of society, ultimately benefitting us all, like NGOs and the healthcare sector. Attacking them can have a devastating impact on beneficiaries and patients, putting their rights and even lives at risk.

To deliver on this mission, the Institute relies on donations and the generosity of individuals, foundations, companies, and other supporters. This support enables it to assist and support vulnerable communities, including NGOs, to enhance their resilience to cyberattacks.

The Institute also provides evidence-based knowledge and fosters awareness of the impact of cyberattacks on people, to give a voice to and empower victims to highlight the harm and impact of cyberattacks. It reminds state and non-state actors of the international laws and norms governing responsible behaviour in cyberspace, and advances the rule of law to reduce harm and ensure the respect of the rights of people.

Digital activities

Created in 2019, the Institute assesses the impact of cyberattacks from a human perspective, focusing on the rights of people. It grounds its analysis on evidence and the impact on human well-being, telling the story of people, linking with the technical reality of cyberattacks, and assessing it against the violation of laws. The Institute advocates for an evidence-based, human-centric approach to the analysis of cyberattacks as essential to the process of redress, repair, and/or justice for victims. It works collaboratively in its research, analysis, assistance, mobilisation, and advocacy. It engages with vulnerable communities to understand their needs for cybersecurity support and provides free and trusted cybersecurity assistance to vulnerable communities.

The CyberPeace Institute

  • assists NGOs and other vulnerable communities to prepare for and recover from cyberattacks.
  • investigates cyberattacks targeting vulnerable communities, analysing these attacks to provide alerts and support and for accountability.
  • advocates to advance the rule of law and respect for the rights of people.
  • anticipates threats to people associated with emerging and disruptive technologies.
    • Examples of operational activities
  • Assisting humanitarian and other NGOs with free and trusted cybersecurity support.
  • Analysing cyberattacks and highlighting their impact on people and how they violate the rule of law.
  • Documenting violations of international laws and norms and advocating for strengthened legal protection in cyberspace.
  • Offering expertise and support to states and civil society in relation to responsible behaviour in cyberspace.

Digital policy issues

Critical infrastructure

Cyberattacks against critical infrastructure have been on the rise, from attacks against hospitals and vaccine supply chains to attacks on the energy sector. When such disruptions occur, access to basic services is at risk. It is vital that there is an increase in the capacity and ability to improve resilience to cyberthreats in critical sectors, such as healthcare. The CyberPeace Institute urges stakeholders in diplomatic, policy, operational, and technical areas to increase their capacity and resilience to cyberthreats.

The Institute advocates for capacity building aimed at enabling states to identify and protect national critical infrastructure and to cooperatively safeguard its operation. This includes capacity building, implementation of norms of responsible behaviour, and confidence building measures. In strengthening efforts to protect critical infrastructure, the Institute calls for the sharing of lessons learned between countries to assist those with less capacity and fewer capabilities.

NGOs in civilian-critical sectors, for example water, food, healthcare, energy, finance, and information, need support and expertise to help them strengthen their cybersecurity capabilities. While these NGOs provide critical services to communities and bridge areas not covered by public and private actors, they lack the resources to protect themselves from cybersecurity threats.

Examples of the Institute’s work in this regard:

  • Calls to governments to take immediate and decisive action to stop all cyberattacks on hospitals and healthcare and medical research facilities, as well as on medical personnel and international public health organisations.
  • Capacity building is essential for achieving cyber preparedness and resilience across sectors and fields, and activities focus on providing assistance and capacity building to NGOs that might lack technical expertise and resources.
  • Publication of the strategic analysis report Playing with Lives: Cyberattacks on Healthcare are Attacks on People, and launch of the Cyber Incident Tracer (CIT) #Health platform that bridges the current information gap about cyberattacks on healthcare and their impact on people. This is a valuable source of information for evidence-led operational, policy, and legal decision-makers.
  • Monitoring and analysing how cyberattacks and operations are and have been, targeting critical infrastructure and civilian objects in the armed conflict between Ukraine and the Russian Federation through the publicly accessible Cyber Attacks in Times of Conflict Platform #Ukraine. The information on cyberattacks can be used to identify developments or clarify the law in relation to the use of cyber operations in armed conflicts, and for accountability in any future judicial proceedings.

Network security

NGOs play a critical role in ensuring the delivery of critical services, such as the provision of healthcare, access to food, micro-loans, information, and the protection of human rights.

Malicious actors are already targeting NGOs in an effort to get ransoms and exfiltrate data. Often these NGOs do not have the budget, know-how, or time to effectively secure their infrastructures and develop a robust incident response to manage and overcome sophisticated attacks.

With this in mind, the Institute launched its CyberPeace Builders programme in 2021, a unique network of corporate volunteers providing free pre- and post-incident assistance to NGOs supporting vulnerable populations.

This initiative brings support to NGOs in critical sectors at a level that is unequalled in terms of staff, tools, and capabilities. It assists NGOs with cybersecurity whether they work locally or globally, and supports them in crisis-affected areas across the globe.

Capacity development

The Institute believes that meaningful change can occur when a diversity of perspectives, sectors, and industries work together. To address the complex challenges related to ensuring cyberpeace, it works with a wide range of actors at the global level including governments, the private sector, civil society, academia, philanthropies, policymaking institutions, and other organisations. The Institute contributes by providing evidence-led knowledge, emphasising the need to integrate a genuine human-centric approach in both technical and policy-related projects and processes, and by highlighting the civil society perspective to support and amplify existing initiatives.

Interdisciplinary approaches

To contribute to closing the accountability gap in cyberspace, the Institute seeks to advance the role of international law and norms.

It reminds state and non-state actors of the international law and norms governing responsible behaviour in cyberspace, and contributes to advancing the rule of law to reduce harm and ensure the respect of the rights of people.

Contribution to UN processes

  • In 2021–2022, the Institute contributed to and commented on various UN-led processes (notably the United Nations Group of Governmental Experts on Advancing responsible state behaviour in cyberspace in the context of international security (UN GGE) and the Working Group (WG) on the use of mercenaries as a means of violating human rights and impeding the exercise of the rights of peoples to self-determination).
  • The Institute has closely followed the work of the UN Open-Ended Working Group (UN OEWG) on developments in the field of information and telecommunications in the context of international security, advocating recognition of the healthcare sector as a critical infrastructure and raising concerns about the lack of commitment towards an actionable and genuine human-centric approach.
  • In the Open-Ended Working Group on security of and in the use of information and communications technologies 2021–2025 (OEWG II), the Institute set out three key action areas and related recommendations, and is contributing its expertise in relation to the protection of humanitarian and development organisations from cyberattacks.

Participation in international initiatives: The Paris Call Working Groups

The Paris Call for Trust and Security in Cyberspace is a multistakeholder initiative launched by the French government at the Paris Peace Forum in November 2018. The Call itself sets out nine principles promoting and ensuring the security of cyberspace and the safer use of information and communications technology (ICT).

  • To operationalise these principles, in November 2020 six working groups were created to work on various issues that relate to them. The Institute co-led WG5 with colleagues from Geopolitics in the Datasphere [Géopolitique de la Datasphère] and The Hague Centre for Strategic Studies (HCSS).
  • The work of this group led to the Final Report published during the Paris Peace Forum 2021. It presents a methodology to facilitate understanding of how the implementation of normative, legal, operational, and technical measures, or the lack thereof, contribute to stability in cyberspace and ultimately to cyberpeace.

At the World Economic Forum meeting in Davos, in May 2022, the CyberPeace Institute joined Access Now, the Office of the High Commissioner for Human Rights (OHCHR), Human Rights Watch (HRW), Amnesty International, the International Trade Union Confederation (ITUC), and Consumers International to call on decision-makers to take action and initiate a moratorium limiting the sale, transfer, and use of abusive spyware until people’s rights are safeguarded under international human rights law.

This is in addition to a call made in 2021, in which the Institute joined more than 100 civil society organisations calling for a global moratorium on the sale and transfer of surveillance technology until rigorous human rights safeguards are adopted to regulate such practices and guarantee that governments and non-state actors don’t abuse these capabilities.

Digital technology plays an important role in conflict mediation and global peacebuilding. It can extend inclusion, allowing more women or people from marginalised groups to take part in or follow a mediation process. It can make mediation faster and more efficient and can allow mediators to draw on resources from around the world.

However, digital technology brings risks, too. It can increase polarisation, for example, and allow disinformation to spread to more people, more quickly. It can increase vulnerability to malicious actors, spying, and data breaches. These risks can undermine trust in the process.

Mediators work in low-trust, volatile contexts and don’t always have the knowledge to assess the risks posed by digital technology. A new online platform helps to raise awareness of those risks, as well as offering training on how to deal with them. The Digital Risk Management E-Learning Platform for Mediators was created in 2021 by the CyberPeace Institute, CMI – Martti Ahtisaari Peace Foundation, and the UN Department of Political and Peacebuilding Affairs (UNDPPA) Mediation Support Unit.

As part of the integration and engagement with the stakeholder ecosystem in Geneva, the Institute is a member of the Geneva Chamber of Commerce, Industry and Services (CCIG). Various academic collaborations are ongoing through participation in conferences, workshops, and lectures,
namely with the Ecole Polytechnique Fédérale de Lausanne Centre for digital trust EPFL (C4DT), the University of Geneva (UNIGE), and the Graduate Institute (IHEID). In 2020, the Institute formed a strategic partnership with the SwissTrust Valley for Digital Transformation and Cybersecurity.

The Institute and its staff have received several awards for innovative and continuous efforts promoting cyberpeace including the 2020 Geneva Centre for Security Policy (GCSP), second prize for Innovation in Global Security, and the Prix de l’Economie in 2021 from CCIG.

Social media channels

The Institute maintains a website providing alerts, blogs, articles, and publications on key issues related to its mission for cyberpeace, and shares video materials and discussion recordings on its YouTube channel.

The latest news and developments are shared via:

Facebook @CyberpeaceInstitute

Instagram @cyberpeaceinst

LinkedIn @cyberpeace-institute

Twitter @CyberpeaceInst

Sign up for the monthly newsletter to receive updates about what’s happening at the Institute, as well as news about cyberpeace.

Commission on Science and Technology for Development

Acronym: CSTD

Established: 1992

Address: Palais des Nations, 1211 Geneva, Switzerland

Website: https://unctad.org/en/Pages/cstd.aspx

The CSTD is a subsidiary body of the Economic and Social Council (ECOSOC). The Commission met for the first time in April 1993 in New York, USA. Since July 1993, the UN Conference on Trade and Development (UNCTAD) has been hosting the CSTD secretariat, which holds an annual intergovernmental session for the discussion of timely and pertinent issues affecting science, technology, and development. CSTD members are national governments, but debates also involve representatives from academia, the private sector, and civil society. Strong links exist with other UN bodies (including the Commission on the Status of Women, the International Telecommunication Union (ITU), Regional Commissions, the United Nations Educational, Scientific and Cultural Organization (UNESCO), United National Industrial Development Organization (UNIDO) and the United Nations Office for Outer Space Affairs (UNOOSA)). Outcomes of the CSTD include providing the United Nations General Assembly (UNGA) and ECOSOC with high-level advice on relevant science and technology issues.

Digital activities

The CSTD reviews progress made in the implementation of and follow-up to the WSIS outcomes at the regional and international levels. It also discusses frontier technologies, which are largely linked with digitalisation. Based on reviews and discussions, the CSTD prepares draft resolutions for ECOSOC. These draft resolutions tackle issues ranging from access to the internet, information and communications technologies (ICTs), and frontier technologies to the use of these technologies in achieving sustainable development, particularly under the 2030 Agenda, including mitigating and adapting to climate change. At each of its annual sessions and intersessional panels, the CSTD addresses two priority themes regarding the use of STI including digital technologies, in different areas, for example, sustainable cities and communities; inclusive social and economic development; good health and well-being; opportunities and challenges associated with blockchain technology; capacity development; Industry 4.0 for inclusive development; and access to safe water and sanitation.

Digital policy issues

Artificial intelligence (1)

As part of its work on assessing the impact of technological change on inclusive and sustainable development, the CSTD is also exploring the role of frontier technologies including AI. At its 22nd session, the CSTD pointed out that AI and other frontier technologies offer significant opportunities to accelerate progress in the SDGs, while also posing new challenges (e.g. disrupting labour markets, exacerbating or creating new inequalities, and raising ethical questions). The CSTD focused its 2019–2020 intersessional work on digital frontier technologies, such as AI, big data, and robotics. For 2021, the CSTD chose another digital technology – blockchain for sustainable development – as a priority theme for its work. In 2022, the CSTD deliberated on Industry 4.0 technologies (such as AI, big data, IoT, and robotics) for inclusive development.

Access (2)

During its annual sessions and intersessional panels, as well as in its draft resolutions for ECOSOC, the CSTD tackles aspects related to the digital divide, and outlines the need for further progress in addressing the impediments that developing countries face in accessing new technologies. It often underlines the need for coordinated efforts among all stakeholders to bridge the digital divide in its various dimensions: access to infrastructure, affordability, quality of access, digital skills, gender gap, and others. To this aim, the CSTD recommends policies and actions to improve connectivity and access to infrastructure, affordability, multilingualism and cultural preservation, digital skills and digital literacy, capacity development, and appropriate financing mechanisms.

Sustainable development

As the UN focal point for STI for development, the CSTD analyses the impact of digital technologies on sustainable development (assessing opportunities, risks, and challenges), including from the perspective of the ‘leaving no one behind’ principle. The CSTD also works to identify strategies, policies, and actions to foster the use of technology to empower people (especially vulnerable individuals and groups) and ensure inclusiveness and equality. In addition, it acts as a forum for strategic planning, sharing of good practices, and providing foresight about emerging and disruptive technologies.

Capacity development

Capacity development is one of the recurring themes that appear in draft resolutions prepared by the CSTD on the implementation of and follow-up to the WSIS outcomes. The CSTD often emphasises the need for countries and other stakeholders to focus on capacity development policies and actions to further enhance the role of the internet as a catalyst for growth and development. Strengthening the capacity of stakeholders to participate in internet governance processes is another objective the CSTD has been calling for, especially in regard to the Internet Governance Forum (IGF).

Digital tools

Interdisciplinary approaches: Internet governance

The CSTD was mandated to review the IGF process and suggest improvements. To this aim, the Working Group on Improvements to the IGF was established and a report recommending several action items regarding the IGF was delivered in 2012. The CSTD was also entrusted with the mandate to initiate discussions about enhanced cooperation in internet governance. It convened two working groups on enhanced cooperation (2013–2014 and 2016–2018); although consensus seemed to emerge on some issues, a divergence of views persisted on others and the Working Group could not find consensus on recommendations on how to further implement enhanced cooperation as envisioned in the Tunis Agenda.

UNCTAD is in charge of servicing the CSTD. As such, digital tools used by UNCTAD, for example, platform for online meetings, and social media for communications purposes are also employed for CSTD-related purposes. For instance, the 23rd and 24th CSTD annual sessions as well as the intersessional panel of the 24th CSTD were purely virtual, using the Interprefy platform. The intersessional panel and the annual session of the 25th CSTD were hybrid, combining online and in-person participation. The online platforms used were Interprefy and Zoom, respectively.

Social media channels

Facebook @UNCTAD

Flickr @UNCTAD

Instagram @unctad

LinkedIn @UNCTAD

Twitter @UNCTAD

YouTube @UNCTADOnline

1-Within the work of the CSTD, AI is placed under the term ‘frontier technologies’, which also includes big data analytics, biotech and genome editing, and IoT, https://unctad.org/en/Pages/CSTD/CSTDAbout.aspx

2-In the CSTD’s work, disparities related to access to the internet are referred to as the ‘digital divide’.