Internet Governance Forum

Acronym: IGF

Established: 2006

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.intgovforum.org

Stakeholder group: International and regional organisations

The IGF provides the most comprehensive coverage of digital policy issues on the global level. The IGF Secretariat in Geneva coordinates both the planning of IGF annual meetings (working together with the Multistakeholder Advisory Group (MAG) and the wider IGF community) and a series of intersessional activities (run all year long). These activities could be summarised in three ‘multi’ initiatives:

  • Multistakeholder participation: It involves governments, business, civil society, the technical community, academia, and other actors who affect or are affected by digital policy This diversity is reflected in IGF processes, events, and consultations.
  • Multidisciplinary coverage: It relates to addressing policy issues from technological, legal, security, human rights, economic, development, and sociocultural perspectives. For example, data, as a governance issue, is addressed from standardisation, e-commerce, privacy, and security perspectives.
  • Multilevel approach: It spans IGF deliberations from the local level to the global level, through a network of over 165 national, subregional, and regional IGF (as of November 2023). They provide context for discussions on digital policy like the real-life impact of digitalisation on policy, economic, social, and cultural fabric of local communities. The IGF Secretariat supports such initiatives (which are independent) and coordinates the participation of the overall network.

The IGF ecosystem converges around the annual IGF, which is attended by thousands of participants. The last few IGFs include Paris (2018), Berlin (2019), online edition due to the pandemic (2020), Katowice (2021), Addis Ababa (2022), and Kyoto (2023), which engaged over 11,000 participants, and more than 1,000 speakers in over 300 sessions.

The intersessional work includes best practice forums (on issues such as cybersecurity, local content, data and new technologies, and gender and access); dynamic coalitions (on issues such as community connectivity, network neutrality, accessibility and disability, and child safety online etc.); policy networks (on AI, environment, meaningful access and Internet fragmentation); and other projects such as Policy Options for Connecting and Enabling the Next Billion(s) (which ran between 2015 and 2018) as well as a number of capacity development activities.

IGF mandate

The IGF mandate was outlined in the Tunis Agenda for the Information Society of the World Summit on the Information Society (WSIS, November 2005). It was renewed for another 10 years by the UN General Assembly (UNGA) on 16 December 2015, (70/125).

The main functions of the IGF are specified in Article 72 of the Tunis Agenda. The mandate of the Forum is to:

  • Discuss public policy issues related to key elements of Internet governance in order to foster the sustainability, robustness, security, stability, and development of the internet.
  • Facilitate discourse between bodies dealing with different cross-cutting international public policies regarding the internet and discuss issues that do not fall within the scope of any existing body.
  • Interface with appropriate inter-governmental organisations and other institutions on matters under their purview.
  • Facilitate the exchange of information and best practices, and in this regard, make full use of the expertise of the academic, scientific, and technical communities.
  • Advise all stakeholders in proposing ways and means to accelerate the availability and affordability of the Internet in the developing world.
  • Strengthen and enhance the engagement of stakeholders in existing and/or future internet governance mechanisms, particularly those from developing countries.
  • Identify emerging issues, bring them to the attention of the relevant bodies and the general public, and where appropriate, make recommendations.
  • Contribute to capacity building for internet governance in developing countries, drawing on local sources of knowledge and expertise.
  • Promote and assess, on an ongoing basis, the embodiment of WSIS principles in internet governance processes.
  • Discuss, inter alia, issues relating to critical internet resources.
  • Help to find solutions to the issues arising from the use and misuse of the internet, of particular concern to everyday users.
  • Publish its proceedings.

In fulfilling its mandate, the Forum is institutionally supported by the UN Secretariat for the Internet Governance Forum placed with the Department of Economic and Social Affairs (DESA). Its working modalities also include MAG and most recently the Leadership Panel, both appointed by the UN Secretary-General.

Digital policy issues

Until 2019, IGF annual meetings used to host sessions tackling a wide range of digital policy issues (for instance, IGF 2018 had eight themes: cybersecurity, trust, and privacy; development, innovation, and economic issues; digital inclusion and accessibility; human rights, gender, and youth; emerging technologies; evolution of internet governance; media and content; and technical and operational issues). In 2019, in an effort to bring more focus within the IGF, the MAG decided (considering community input) to structure the IGF programme around a limited number of tracks: security, safety, stability, and resilience; data governance; and digital inclusion. This approach was kept for IGF 2020, which saw four thematic tracks: data, environment, inclusion, and trust. The thematic approach did not mean that the IGF saw some digital policy issues as being less relevant than others, but rather that it encouraged discussions at the intersection of multiple issues. The Geneva Internet Platform (GIP) Digital Watch hybrid reporting (IGF 2023) illustrates this trend, showing that the IGF discussed a wide range of policy issues (across all seven internet governance baskets of issues) within the limited number of thematic tracks.

The leadership panel

In line with the IGF mandate and as recommended in the Secretary-General’s Roadmap for Digital Cooperation, the UN Secretary-General established the IGF Leadership Panel as a strategic, empowered, multistakeholder body, to address urgent, strategic issues, and highlight Forum discussions and possible follow-up actions to promote greater impact and dissemination of IGF discussions.

More specifically, the Panel provides strategic inputs and advice on the IGF; promotes the IGF and its outputs; supports both high-level and at-large stakeholder engagement in the IGF and IGF fundraising efforts; exchanges IGF outputs with other stakeholders and relevant forums; and feeds input from these decision-makers and forums to the IGF’s agenda-setting process, leveraging relevant MAG expertise.

The 15-member Panel with ex-officios meet at least three times a year in person, in addition to regular online meetings.

Future of meetings

Since its first meeting in Athens (2006), the IGF has been a pioneer in online deliberation and hybrid meetings. In addition to individual online participation, the IGF has encouraged the development of a network of remote hubs where participants meet locally while following online deliberations from the global IGF. In this way the IGF has created a unique interplay between local and global deliberations through the use of technology. For hybrid meetings delivered in situ and online, the IGF developed the function of remote moderator, who ensures that there is smooth interplay between online and in situ discussions.

The 19th annual IGF meeting will be hosted by the Government of Saudi Arabia in Riyadh in December 2024. The 2025 host is yet to be announced.

Social media channels

Facebook @IGF – Internet Governance Forum

Flickr @IGF

Instagram @intgovforum

LinkedIn @intgovforum

X @intgovforum

YouTube @Internet Governance Forum (IGF)

United Nations Human Rights Council

Acronym: UNHRC

Established: 2006

Address: Palais Wilson 52, rue des Pâquis, CH-1201 Geneva, Switzerland

Website: https://www.ohchr.org/EN/HRBodies/HRC/Pages/HRCIndex.aspx

Stakeholder group: International and regional organisations

The Human Rights Council is a United Nations intergovernmental body whose mandate is to strengthen the promotion and protection of human rights around the globe, and to make recommendations on cases of human rights violations. The Council is made up of 47 member states, as elected by the UN General Assembly. 

The Council works closely with the Office of the High Commissioner for Human Rights (OHCHR), headed by the High Commissioner for Human Rights, who is the principal human rights official of the United Nation.

Freedom of expression and privacy in the online space are two of the issues covered by the Council in its activities. These have been discussed at UNHRC sessions, and covered in resolutions adopted by the Council, as well as in reports elaborated by the special rapporteurs appointed by the Council. The Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression has issued reports on issues such as: the use of encryption and anonymity to exercise the rights to freedom of opinion and expression in the digital age; states’ surveillance of communications on the exercise of the human rights to privacy and to freedom of opinion and expression; the right to freedom of opinion and expression exercised through the Internet; etc. The Special Rapporteur on the righ to privacy has within its mandate the responsibility to make recommendations for the promotion and protection of the right to privacy, including in connection with challenges arising from new technologies.

See also: Africa’s participation in digital rights debates at the UN Human Rights Council

Geneva Internet Platform

Acronym: GIP

Established: 2014

Address: 7bis, Avenue de la Paix, CH-1202 Geneva

Website: https://www.giplatform.org/

Stakeholder group: NGOs and associations

The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.

It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.

International Labour Organization

Acronym: ILO

Established: 1919

Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

Website: https://www.ilo.org/

Stakeholder group: International and regional organisations

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI  are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series. 

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform,  which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Social media channels

Facebook @ILO

Flickr @ilopictures

Instagram @iloinfo

LinkedIn @/international-labour-organization-ilo

TikTok @ilo

X @ilo

YouTube @ilotv

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